Been storing goods here for over a year and have been paying $79.00 for my unit. Today, I got a letter in the mail stating rent is increasing to $129.00.
And what's their reason? "This increase helps us ensure our commitment to proving excellent customer service and the best self-storage experience for our customers".
How does a $50 increase in rent for a 10x10 unit provide me an excellent customer service and self-storage experience? Who came up with that sentence?
Nothing says, "Thank you for being a loyal customer who has always paid on-time, never defaulted, and never violated lease guidelines" like adding an additional $50 to the monthly rent.
Unreal.
If you choose to rent here, don't be surprised when they disappoint you in the near future with a letter just like this. read more