I really wish I knew the young lady at the fronts name but after reading all these reviews on the…read moregreat service they had from a lady named Sherri working the front... I'm going to assume that's her. The first time I came in to rent the unit she was extremely helpful and I feel like that isn't a common thing around here. I commented to my friend who helped me move in that I must write a review about her.... Well being as how I was moving it slipped my mind at the time. But again today I went in the pay my bill and she was just so sweet and carries her self very well. I've rented from other public storage places before and she has definitely made this place stand out in my mind by far!!! THANK YOU!

First of all, you rent units that are listed at this address, that are NOT even located at this…read moreaddress. You don't bother to give the address of where the rest of the units are. The other address on 71st hidden way back off an alley behind whattaburger off Thomas road. Then those indoor units aren't even climate controlled. After speaking to many people not one person said to me, hey the unit you just paid for isn't at the address it says it is and not only that, they're 104 degrees inside and it gets hotter and stuffier the further into the indoor units, the hotter it is. There's not even fans to move air around. Then when you finally find it you can't get the gate code cuz there's no kiosk to finish the process. I was told to go to Pima rd location . It was almost 9 and it needed to be done no later than that i was told so I could get the code and use the 24hour access I paid 35.00 and put my stuff in there. I looked everywhere but couldn't find it . So I called customer service and as it got to be just minutes away from 9:00 I just needed the guy on the phone to tell me where the kiosk was. As I'm talking to him and explaining the situation while walking as quickly as I could to an area it might be, he kept asking for the address where I was . I told him Pima rd in Scottsdale. That was not good enough. I said I don't know the address. He wanted me to find the address for him. I told bim sir, I'm I'm using my phone to speak to you while walking over to another building: he again said he needed the address. I kept telling him I don't know, but it's the only one on Pima rd in Scottsdale. But he kept repeating it as I'm totally tryin to walk and talk to him. I don't have time stop and swipe my call with him to do a damn google search. I said to him, you work for public storage. You find it. That's your job! Then he asks me for the zip code.... 3or 4 times consecutively and before he begins to repeat it each time I attempt to answer him .. he asks for zip code not allowing me to answer me because he kept doin that instead of letting me answer him. After the 4th time i finally was able to say full zip code. Then he says, that location doesn't have a kiosk! The way he said it was very accusatory as if I'm a dumbass for being there. I told him i was told that's the location to go to. He says , anything else I can help you with ? I said yes, tell your boss I said you do not belong in customer service and thx a lot for making my night harder than it needed to be. The next day I ask for a transfer but I didn't get it in time to be able to unload the truck so my stuff was taken to a friends storage unit in mesa- not at all convenient. Meanwhile the one on 71st not 70th wants me to pay money for rent that's past the 30 days I already paid for and don't even have a unit to use yet. I was told that there's no obligation to rent for more than a month. Well that's not true . Unless you move in on the 1st, you will have to pay for amount of days left in that calendar regardless whether you paid from the 25th to the 25th you will also have to pay an extra for those 5 days . Long story short, they wanted me to pay for the last 6 days of July even before I moved in and after I already paid for a month before they would transfer me

Michael helped me with my storage unit and was extremely professional. Helped with the proper size…read morea very personable! Thank you for a great experience!

Awful. If I could rate this a 0, I would…read more The staff is horrible. The big guy in the front is NOT friendly whatsoever, was rolling his eyes at our questions, not just with us, but other customers too. Telling us to put the rolling carts away even though we were literally in the middle of moving items? Making us feel stupid for asking if we could use the bathroom. So many other storage units to choose from, do not choose this one! Not asking for you to be the friendliest person on the planet, but atleast some respect and kindness would be appreciated if i'm giving you my business. They just want your money and you to be gone. Seemed like there were some hidden fees too that they try and hide until the last minute.

Deja is absolutely amazing, she helped me out a bunch especially in accommodating me when I…read morerealized the original unit I purchased was too small. Went above and beyond it was truly appreciated in a stressful time! Whoever her boss is give this woman a raise she more than deserves it!

Awful customer service - awful loyalty…read more I have 3 units, pay an arm and a leg each month - today most of the lights in the basement were out. It was pitched black in front of my 3 units. I asked the agent at the counter for a discount for this month. He said he couldn't do anything. Asked for a number to call or someone to speak to - he said there is no number to call. He said he would talk to his manager. I heard this one before when I asked for a discount for the 3rd unit as it was much more than my other units one that is even bigger. Avoid this location - they do not care about you business.

I wind up renting Uhaul trucks or trailers about 4-6 times per year. Not everyday, but enough to…read moreappreciate the differences in quality service. Last week was my first rental from this center. I was thrilled by the experience. The manager portrays a great mom and pop feel, not a corporate chain. Everything was ready on time, clean, and easy to pick up and go. Return was even easier. My new go to Uhaul facility. I look forward to the next visit!

HORRIBLE EXPERIENCE! NEVER EVER EVER RENT FROM HERE!! Rented a van for two hours to move a ping…read morepong table. A $40 rental turned into $1300 plus tax (for a total of $1534) after they charged me for a "cracked odometer." Absolute and complete LIE!! We all know that there is NO WAY we cracked an odometer. They are SCAMMERS AND LIARS. Fortunately we used our American Express to pay the bill. They can expect a fight to the end. They will NEVER see the money and will never get our business again. We have used multiple other UHaul locations over the years, and never had an issue until we used this location due to it's proximity to the ping pong table. What a terrible excuse for a business. They don't deserve to carry the UHaul name. This is 100% FRAUD.

I couldn't recommend Tatum Ranch Storage Solutions more than I already do! Marty and Patty, the…read moremanagers really know how to connect, and treat their renters like family! They are so friendly and accommodating! They are here to help you, with all your storage needs, and not to take advantage of you! Your items will be well kept, and stored in a clean and climate controlled unit. Access is awesome and easy in maneuvering, any vehicle in and out with ease! From the beginning of storing our household belongings, to packing them back up, to their forever home, it was easy as; 1 2 3! Marty and Patty were so helpful, and offered us their moving van for easy moving convenience! Like I said, they are here to help you with all your needs, and make life so much simpler! We were actually sad to leave! Who can say that about their storage unit supplier? Anyway, You will not be disappointed in doing business with these good honest folks, and trusting them to protect your most beloved belongings!

We were looking for a storage place on or near Cave Creek Road. We checked out several places. This…read moreone had the right size for the right price. We've had our storage unit for several months now. Recently, we needed to switch the type of unit we have. The transition was easy. It's run by a husband and wife team. We've dealt with both. They have been very helpful and courteous. Prices are comparable if not cheaper than other places in the area. If looking for a unit, worth checking out!

Worked with Scott and was in and out of there in 15 minutes. Scott showed me the unit and went out…read moreof his way to give me advice on best size and price of the unit for what I was looking for. Very friendly and easy to work with. The whole complex is clean and tidy which is a plus too.

Set up was fast and the unit was very clean. This is also the most affordable storage I could find…read morewithin a 10 mile radius.

best of the best!!!!!!!!!!!!! it is amazing how much better…read morethis storage is with kim leading the way. good good people are hard to find kim is without a doubt an absolute shining star

Always room for improvement storage facilities are unique and usually suitable based on what…read morepeople are looking for and what each facility offers and location sms is secure yet needs more area lights and prices are based on area not necessarily quality You can easily rent a uhaul truck from this location on west side of property using your phone and the uhaul app and easily manage your storage payments yourself online or auto pay for worry free no cash accepted. And money orders can be a pain to get but offers alternative to auto pay or cc and offers a second reciept for payment

Clean, cool, safe!…read more Thought the whole process was easy! Would recommend to anyone in the area looking for storage.

Within STORE at the Grove is Cave á Vin, a state-of-the-art, secure, insulated, underground wine…read morestorage facility. Multiple cooling/air handler units ensure a consistent temperature of 55°F (13°C) and 60+% RH throughout the cellar area. Measured vibration is less than 0.0008 g (less than 0.1 Gal). A single key code of your choosing allows both property entry and cellar entry. Access to the property and cellar is available from 8 AM to 10 PM daily. The LED lighting in the locker area turns on and off automatically and can also be manually switched on or off. Lockers are available in two sizes: 3' x 3' and 4' x 3'. Each locker is approximately 3'7" high. You can buy a lock there or bring your own. As I have moved around the country, I have encountered several wine storage cellars over the years. This one is by far the best in terms of climate controls and ease of access. It's worth checking out.