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    Extra Space Storage

    3.8 (44 reviews)
    Open • 6:00 am - 9:00 pm
    Updated 3 months ago

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    Freedom Of Speech F.

    Good safe location. Wide alley roads and easy to turn your truck around. Easy in and out access; gate hours are reasonable; facility is clean and well lighted. My only complaint is that within 3 months of moving in, Extra Space doubled my monthly rent and I had to move out. Most facilities don't raise the space rent until at least 6-9 months later & it's not doubled. I selected this storage for the fair prices and safe location so its disappointing they don't value their customers more to not blindside them with hugs rent increases. When I asked the office staff about the increase, they said corporate randomly raises the rent to match "market rate." That would be fine if they did not lure new customers in with low prices then adjust your rate as soon as you're settled in. It's expensive to hire movers and rent a truck to move belongings. Felt like a "bait and switch." Corporate assumes people will just pay the higher rent no matter the increase because of the hassle. On the one hand, I am glad they raised the price because it forced me to get rid of things and make room at home for the items I wanted to keep. Saving me hundreds of dollars a year!

    Mouse s**t in my unit.
    Tony S.

    Well, as unfortunate as it may be, I must again give Extra Space Storage on Main St a 1-star review. Against my better judgement I removed my previous 1-star review for this establish (due to finding a MOUSE in my unit) because the management essentially paid me to (free month rent), but this review certainly won't be pulled down regardless of their response. Also, if anyone is interested in photos of the mouse I still have them. I wish had to remove the dead mouse myself due to their unresponsiveness. For whatever reason, my unit was hit with a 24.25% price increase this month (from $178 to $235). This is for a 10x10 unit. On their website a 10x10 unit can be rented for the respectable starting rate of $112 a month and there is units available. I already felt like I was getting fleeced every month with the $178 rental charge, but increasing my rent by $57 a month (again, a 24.25% increase) is completely egregious and absolutely preposterous. Honestly, anyone who reads this, if you're on the fence about this place, trust me, walk don't run in the other direction. Don't be like me. Don't stay with this storage facility due to laziness. There are MUCH better/cleaner storage facilities nearby. Check out StorQuest Self Storage on Walnut St. in Anaheim. I have another unit there and they ensure you upon renting a unit with them that'll you'll NEVER pay more for your unit than a new customer and they certainly don't raise your rent by 24.25% on a whim. I hope this information helps my fellow storage unit renters. Feel free to respond if you see this and you have any questions or want to see those photos I mentioned. Edit on 11/15/21: Thanks so much for your response. I'm happy to hear you're going to discuss this internally. While you're discussing it with your team, can you ask someone to stop by my unit and clean out the fresh mouse droppings I discovered on Saturday 11/13? I hadn't been to my unit in probably 6 months, last time I was there I had to clean other droppings myself, so, if you're unable to find someone to clean the mouse droppings, I'll just go ahead and sweep the droppings into the corridor. Also, it doesn't seem like a very sound business model to raise the price on a reliable customer like myself by 24.25% and have me paying double what a new customer is going to be paying for the same unit(s) when I've been with your facility for over 5 years and I have two units with you, but hey, what do I know? Thanks again for your concern.

    This is how I found my storage.
    Yayah H.

    I am new to renting out storages and just recently I was looking on Yelp for a storage to rent. I came across this place. Gio was super helpful and answered all my questions. Only reason why I give it a star. I rented out storage #0104 right next to the door. The next day I came in to bring more of my things. I was just super happy because I had a place to store my things. I found my things out of place and few of my things were stolen. ( the lock wasn't broken. ) The other door where it requires a code you can easily pull it and it will open. The camera footage shows a guy in a hoodie breaking in through the door that requires the code. Luckily I was refunded. And insurance covered my things. The locks from there can easily be picked on open. This place needs security and cameras inside the storages. Rent at your own risk.

    Clean storage.

    Great storage company. Clean place and nice managers. Always there when you need them.

    Just visited on Sunday to find my storage & several others so close to being broken into! Repairs will have to be done for my unit.

    Always pushing for feedback Before performance is given. After seeing attempts to break into Multiple units, finding the grounds Dirty on several visits, unfounded High rent increases and after talking to renters - I would Not recommend this location for you belongings!!! Such force was used on my unit that boxes were knocked over & even a plastic drawer slid out!! Guess I better stop by my first unit in Irvine. What a let down.

    Here is the picture of the unit with water leak manager didn't believe the unit had water leaking.....well Anthony here you go!!!!

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    5 years ago

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    Extra Space Storage - selfstorage - Updated September 2026

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