Do not use this shipping services if you are outside the US. I am in Montreal Canada and bought a…read more5k military artifact at Hindman's auction. Hindman referred me to this shipper. So I paid this company $350 for UPS shipping. Once they received my money they stopped communicating and then I called UPS and UPS told me the company had paid $28 to ship the artifact UPS "Standard" without insurance no customs paperwork for UPS and pocketed the rest of the $350. Completely unprofessional.

I recently used Total Pack and ship for shipping some items I won at an auction to ship to hawaii…read more They were great, good communication and overall just a pleasure to do business with, I would recommend them to anyone in that area who needs shipping services. Jeremy

Highly recommend Justin and his crew from Caring Transitions. He enabled me to focus on the person…read morein transition and managed all the stuff. From the estate sale, donations and recycling he cleared out the condo and had it ready for sale in a short time. He was sensitive and respectful to the sentimental value of things and patient when she was not ready to let go of some items. He moved her stuff in to Assisted Living and was back in a year to move her stuff out of Assisted Living as she had another transition. He saved me many trips to Cincinnati by handling so many things on my behalf, communicated frequently and was fast and efficient. Very organized and kept good records. I feel lucky to have met him as he has great experience in the transitions of an older adult and offered an ear when times got tough. His service is invaluable!

Justin Lavadour did an excellent, high-quality job with the cleaning out and sale of items in my…read morelate father's home of many years. He is an excellent listener and always follow through appropriately.

These guys were awesome. Big thanks first of all to Jared for following up with me about the amount…read moreof stuff I needed to move so we were able to determine the number of movers to send and make the job go smoothly. They were nice and upfront with costs when I reached out for an estimate and were ready to answer my questions. On the day of, these guys all showed up ready to work, were very friendly, and had great attitudes. They didn't waste time and were quick without sacrificing care for my stuff. Recommend them 100% and will be keeping them in mind if and when I look to move again. Just a quick update: I used these guys again for a long distance move from Cincinnati to Georgia and they were once again a great company to work with. They were on time and had great attitudes which is always a huge plus when you're dealing with the stress of a move. Glad to have had two positive moving experiences with these guys.

We hired Robinson Relocations back in June for a fragile pack of kitchen and artwork and to load…read moreour POD and I certainly would not hire them again. We had issues from the beginning with the professionalism of the work. First, we didn't know when they were coming and they just showed up day of. I think they may have given us a window but no other warning other than that. My husband supervised them and noted that they took multiple smoke breaks, even leaving cigarette butts on our property. They also left energy drink cans in our garage, left some of our stuff loose without packing that my husband ended up having to pack, left a set of keys to who knows what, and left several moving blankets in our home that were not ours. Most importantly, we had adhesives on the walls for a bookshelf and they tore those off the walls despite my husband asking them not to which took the paint and some of the drywall off and ending up costing us $200 (which thankfully they reimbursed). The claim process was pretty easy to get the reimbursement, but apparently you can only file one claim, which I didn't realize and made my further claim null when I tried to file another claim for the items that broke during our move. After we moved and we unloaded our POD, we had many issues with how things were packed. We did have our stuff in storage for three months so I am not sure how much that impacted how well things were maintained, but there were obvious errors they made that ended up costing us many of our items. For example, heavier boxes being packed on top of lighter boxes (the movers we hired to unload our POD told us that was an obvious error). We also had a table whose legs were not taken off and therefore was ruined in the move as a leg was ripped off. The same thing happened with one of our night stands that was not wrapped properly and a leg was torn off. Our couch was not wrapped properly, the couch cushions were shoved on top of everything else without any wrapping or cover and all fell out when we unloaded it. Our mattress was not fully covered and got wet. A lot of our fragile items were seeming just poured into boxes. Most of our artwork was not wrapped properly and some were even shoved into boxes that they didn't fit in. It was remarkable that we only lost a few mugs and the rest of our dishes and art were intact. Not a huge deal but we did lose most of our boxes which in previous moves we have been able to reuse. Like I said I filed a claim for some of these items and was told that the claim I had filed earlier I signed a paper that said I couldn't file a claim again. So just be aware of that. They also claimed that none of this was actually their fault, which I would presume any company would do, and would blame the packing of the boxes by the customer (which they did for some of it), the POD and how it was transported (which they did for others), or the unpackers. Because of this, I would recommend going with a full service mover if possible, as I feel they would have treated our things nicer if they knew they were responsible for it through its journey. Unfortunately, since we needed to store our items for a few months, we didn't have that luxury. This was also a very expensive move. About $2k for 4 hours of work. I've attached some photos to showcase the work they did and some of the errors they made. I was really looking forward to working with this local company after seeing many positive reviews but unfortunately we had a very poor experience and would not recommend.

Great customer service! They shipped a painting for me, and not only did Dan pick it up and take…read moreit off the frame, but when it didn't fit in the 4" shipping tube, he built a custom container for it! Truly wonderful service and a fair price.

They seem to be playing games with the Uhaul cleaning fees at this Uhaul location. I'm always sure…read moreto sweep and clean and have never been charged. It was cleaner than when we picked it (another location)! Beware and avoid!

Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

I experienced the worst move ever with this company. Also, they have refused, short of a lawsuit,…read moreto resolve the issues that resulted in my rating. We moved on March 9, 2022. During the move floors were unprotected and gouged and scratched and walls were also scratched and gouged. A 3 piece wall unit was ripped apart without the connecting bolts removed. In addition, 2 of the 6 glass doors were broken. A dryer and freezer were both damaged and the freezer stopped working. Parts were left anywhere. For example, 2 futons were taken apart. At the new house futon parts were found in the garage, some in the kitchen and others in the basement. Shelves to a bookcase were not found. Trash was left behind in our yard after they left. This is not a comprehensive list, just the major highlights. I filed a claim, and almost 4 months later here are the results. The damages to floors and walls cost over $1600 to fix. They offer $0 to repair. The bookcase cost $1100 30 years ago, and $7000 to replicate. They offer $850. The freezer reimbursement offer was $60. I elected $10,000 insurance, but you see the results of my claim submission. Here is Moving Ahead's last reply to me: If you still do not find our current offer to be acceptable, the next step would be to begin the arbitration procedure, as outlined in the documentation you have already received. If you have any questions regarding this process, I would be happy to assist in any way possible.. Thank you, Steven Mutter General Manager T: (513) 591-9818 movingaheadservices.com The character of any company is evident in how they respond when they make a mistake. You judge for yourself. My advice, buyer be very aware with Moving Ahead!

The 2 gentlemen that moved our son from our house on a cold, snowy day to a 3rd floor apartment at…read moreUnion Station were awesome! It was a tough move and the movers handled it quickly and well! We would definitely use this company again! Thanks again for giving us a good experience with your moving company!

Selling my dad's house to settle his estate and the closing is inching closer. I live out of state…read morefrom the property and time off has been spent purging & donating, but it was crunch time to get the big stuff out. I called AM early Friday night (3/29). It was the only company who answered my call, Frank was very helpful. Got the rates, and booked it for today (Easter Sunday). Zack and Milton showed up promptly at 9am as scheduled. They loaded the truck efficiently and with care for certain items, my main concern being a grandfather clock. Was wrapped and taped up and tightly secured to the side. Everything was nestled in snug as a bug in a rug. Was a two hour drive to where we live. Once there, the truck was the exact same as when loaded. Nothing moved or shifted at all. Professionally done, from start to finish. I can't say anything good or bad on the rates since I didn't have time to compare, but simply not having to do anything ourselves made it worthy. Load, drive to and unload was just at approx 4 hours, plus their 2h drive back. Definitely recommend!

Quite responsive but I did not hire them because they wanted me to enter into a full blown contract…read morejust to assemble a simple bookshelf. I would absolutely consider them for a move in the future (if they can quote a better price than my favorite movers, Leader's Moving).

I will be very happy to change my rating of this company when I see my replacement of my glass TV…read morestand shelf that supports my television that was smashed during the move. They were PAID and so far I have had no word from them about the shelf that was identical nor the one that was smashed! How about it Tenneal?

I recommend this business when you need movers. They are very professional courteous, and they get…read morethe job done right effortlessly with great communication along the way

This has been an absolute nightmare of a move from start to finish. We had given simple…read moreinstructions to pick up at 2 locations and drop off the combined stuff into a single location. At the second location they were bringing my piano up the stairs. Why would I move a piano to a place we are moving from? Next, they laid all of our boxes upside down in the new place. All my containers like grits, oatmeal, and oil spilled all over the place naturally. It's so much more effort to flip a box than to just pull it off a dolly ‍. They laid an ottoman with a lid on upright instead of flat on the ground and naturally all my stuff fell out. Boxes were broken at the bottom, and they just seemed to have thrown them around. Then, they couldn't move my piano up a second flight of stairs even though they were so ok with doing it at the second location, it has been sitting at the bottom of my staircase blocking access to the laundry for 4 days. You know they also wanted a tip by the way. I'm also magically missing a box of shoes that had a pair of vintage inside. I called about that, the guy who answered said he would look and call me back. I never heard anything. Then, after waiting all week (we moved Sunday, it was rescheduled to Friday), they were supposed to come bring my piano up the first flight of stairs, they never showed up. We weren't even asking for them to bring it up to the third floor like we want. I called that morning at 9am and they confirmed they would be coming out after their first move of the day today. At 5:51pm, I called again, and the guy who answered the phone said someone already called to tell us they wouldn't do it and I needed to get professional movers. They didn't. I never heard anything since my confirmation this morning. Now I'm going to call actual professional movers. Overall without including the tip this crap job cost $1200 ( I was quoted $810) and they didn't even finish Update: when they reach out about lost items they expect you to have a receipt and photos of each item. They lost an entire box of shoes with over 20 pairs! Who has receipts for all of that! And if they disagree with you they will pursue legal action and require you to pay their legal fees on top of everything. This place is an absolute scam.

Jordan Dillon and Nate were Amazing. Thanks for taking good care of my sisters move.read more

Called and the owner answered the phone and got me reserved so easily. Told me I was in good hands…read moreand would send so good guys. They showed up to help unload a 26ft truck and made quick work of it. A true perfessional will make hard work look easy and boy did they. Definitely earned future business from me. The price was very responsible as well.

Jaime and her crew were so easy to work with. She coordinated the move from beginning to end. She…read morescheduled the movers, packed my place and got everything ready for our big move day. The moving crew arrived and everything was loaded so smoothly. Hammer and his moving crew were full of good energy and provided good laughs besides good service. The moving crew unloaded my stuff then Jaime and her team of organizers unpacked and helped me decorate and put my place back together. I highly recommend this company for your next moving and packing needs!

From the owner: Downsizing and Moving your life can certainly be stressful and overwhelming. Our Moving…read moreCoordinators will handle every detail necessary for your new transition. We will customize your move specific to your needs. You wont have to lift a finger if you don't want to! Deciding to move and downsize is never easy, especially for a Senior Citizen who has many years of memories in their home. We help guide Seniors, and their very overwhelmed family members, through the difficult downsizing process. We understand that family's won't always have the time and resources to help with this transition. We can take over, and make it EASY on everyone involved.