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    Handle With Care Packaging Store

    3.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

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    6 years ago

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    Moving Ahead Services

    Moving Ahead Services

    (21 reviews)

    Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

    I experienced the worst move ever with this company. Also, they have refused, short of a lawsuit,…read moreto resolve the issues that resulted in my rating. We moved on March 9, 2022. During the move floors were unprotected and gouged and scratched and walls were also scratched and gouged. A 3 piece wall unit was ripped apart without the connecting bolts removed. In addition, 2 of the 6 glass doors were broken. A dryer and freezer were both damaged and the freezer stopped working. Parts were left anywhere. For example, 2 futons were taken apart. At the new house futon parts were found in the garage, some in the kitchen and others in the basement. Shelves to a bookcase were not found. Trash was left behind in our yard after they left. This is not a comprehensive list, just the major highlights. I filed a claim, and almost 4 months later here are the results. The damages to floors and walls cost over $1600 to fix. They offer $0 to repair. The bookcase cost $1100 30 years ago, and $7000 to replicate. They offer $850. The freezer reimbursement offer was $60. I elected $10,000 insurance, but you see the results of my claim submission. Here is Moving Ahead's last reply to me: If you still do not find our current offer to be acceptable, the next step would be to begin the arbitration procedure, as outlined in the documentation you have already received. If you have any questions regarding this process, I would be happy to assist in any way possible.. Thank you, Steven Mutter General Manager T: (513) 591-9818 movingaheadservices.com The character of any company is evident in how they respond when they make a mistake. You judge for yourself. My advice, buyer be very aware with Moving Ahead!

    U-Pack Moving

    U-Pack Moving

    (9 reviews)

    I'm moving from Richmond, Indiana to Manteca, California and after a terrible experience with…read moremovers from Boston/Philly on my move to Florida, I tried PODS. This time, I thought to try ABF because they're a trustworthy freight mover Their containers come in a smaller size than those of PODS. (I'm thinking right now that two of these containers will not hold a 3 bedroom house's contents, per the quote. You can start the quote online, make changes, and even contract for help on either end. After I finished making changes, I called the company with some questions, and as well, to get the process moving. Mark picked up the phone and was friendly and answered the questions reassuringly. It went smoothly, even though I don't have an address at the other end yet. They sent some forms, including one for Gypsy Moths since I'm moving to California. I was told that they charge after they pick up the containers. They asked me to call them when I'm ready to have them picked up. This was confirmed today. There is no early, automatic pick up. However, they have a three day loading period that doesn't cost extra. If you go beyond that, they charge you a storage fee. Since I'm already going to be charged for storage, I think it doesn't matter. Last Friday, they called to set a drop-off time for Monday, and they were closer to the late end of that window, but that's fine. It's better than the Cable company arriving after you return to work, and then, complaining that *you* blew the appointment, right? The driver was friendly and asked where to put the containers. They use a large forklift to move them from the trailer to your selected location, and they have the ability to position them at any of four angles (facing garage, facing away, facing right, facing left). The documentation says to use a flat surface, but a slanted driveway is fine.

    Loved that they got my things from Dayton, OH to Phoenix, AZ. Everything was safely transferred and…read moredelivered in the time quoted. The Arizona location was thorough and Covid safe. I sent my mom and boyfriend and they wouldn't release my things unless I gave an email consent. This would be a 5 star rating if my relo cube was on time for unloading. I got a courtesy call the day of arrival letting me know about the Covid procedure and to call 1 hour before arriving to give time for my cube to be brought to the unloading space. I called 2 hours ahead and after they did the Covid paper and "checked in" they had to wait another 25-30 minutes for them to bring up the cube. The cube was supposed to already be to the front. Other than that, great company and service.

    Two Men and a Truck Moving

    Two Men and a Truck Moving

    (33 reviews)

    I moved from Dayton to Newport, KY, and while other movers call that an Interstate Move (from one…read morestate to another) this company didn't because it's really only 50 minutes. I was downsizing and had only three rooms to move. I had moved most of the boxes and small stuff already. Things were going well until they told me how fast they drove so I left ahead of them to be here. There was only a few pieces left, and I specifically told them what was to come and what was to stay. So I was amazed when they called me 2 hours later to say they were done and were headed my way. They must have gone on slow motion and stopped for a long lunch. They finally arrived and unloaded pretty quickly and of course the final costs was much higher than quoted. They also brought a few things I was leaving, which they thoroughly padded. I carried them back to Dayton has they had been promised to family members. Final analysis: Took longer and cost more. But they were thorough and pleasant. And the original estimate was way lower than other movers. I would probably use again.

    Deeply Unprofessional and Completely Unreliable. An embarrassment to moving companies everywhere…read more Stay Away from Two Men and a Truck The experience I had with Two Men and a Truck in Huber Heights was so unacceptable that I feel a personal responsibility to warn others. From start to finish, the service was disorganized, unprofessional, and lacking in accountability. The two men they sent to handle my move were not physically capable of doing the job. I CAUGHT THEM SMOKING IN THEIR TRUCK and throughout the day, I had to personally motivate them to keep working. They repeatedly got locked out of my apartment building, despite there being no reason to be outside. I had to stop what I was doing to go track them down multiple times. I was paying for professional help and instead I found myself doing half their job and trying to manage them just to get the day over with. We eventually called in family and friends because otherwise we would have been there until midnight. I know for a fact the hours they spent unloading my stuff was unacceptable because in Texas it took 4 hours for a team of 2 men to PACK AND LOAD my moving pods but it took the team sent from Huber heights the same amount of time to only unload the pods. The physical move was poorly executed, and to make matters worse, my furniture was damaged. I watched my mattress fall off the wall, crash into my TV and topple my brand new dining rooms chairs into the cement floor of my parking garage. Rather than reimbursing me for those damages, the company tried to "resolve" the issue by sending me links to random used furniture off Facebook Marketplace. They eventually reimbursed me for the value they believed my furniture was worth even after sending them links and telling them I bought the furniture set brand new as a graduation gift to myself 1 month prior to moving instead of reimbursing me for the full cost of the furniture. They told me they could only reimburse me for this partial cost of the table and chairs because they had already refunded me for the move itself. A refund I was owed because they sent me an incompetent team, and charged me 1.5x the high end of the estimate they had originally given me. When I reached out to Trent Wilson, the manager, I was completely ignored. I had called and told I'd expect to Hear from him and nothing. I emailed multiple times over several weeks with no response. Casey, from the administrative team, has also been dismissive and unhelpful. They clearly have time to browse Facebook Marketplace, but not enough time to take five minutes to return a call or offer a professional resolution. We resolved this mess over text message. At least I was getting responses this way. I even escalated the situation to their corporate office with no luck either, his name was Michael Schlosser. There is no accountability at this company. No urgency. No professionalism. No respect for the customer's time, money, or belongings. The experience was physically and mentally exhausting, and the lack of follow through has made it even worse. Do not use this company. Don't risk your property or your sanity. Find movers who actually show up ready to work and take responsibility when they fall short because this team won't.

    Handle With Care Packaging Store - shipping_centers - Updated May 2026

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