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    Extra Space Storage

    4.0 (10 reviews)
    Open 6:00 am - 10:00 pm

    Services - Extra Space Storage

    Self storage

    Vehicle storage

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    3 years ago

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    Stairhopper Movers - Honored to be recognized as one of Boston's top moving companies by Forbes Home Magazine!!!

    Stairhopper Movers

    (657 reviews)

    Charlestown

    Do yourself a favor and stop comparing different companies. Have had 3 moves over a decade with…read moreStairhopper and I won't go anywhere else. Timely, efficient, responsible, and insightful. Alec and Philippe did a great job. Highly satisfied. Alec offered suggestions for protecting items that I'm grateful for. Philippe did not quit. The move consisted of moving large items and a few boxes from small 1 BR apartment to a nearby storage unit. The back office made the quote process easy and my move came right in line with the quote. Not saying that will always happen but I had prepared ahead of time to secure parking, access, elevator, and loading dock. Do your homework! The care and professionalism is why I chose Stairhopper and have used this company for my prior moves !

    Couldn't have asked for a more seamless move than this! From the first phone call, Stairhopper…read moreMovers demonstrated they were flexible, experienced, and transparent with their pricing. We moved a two-bedroom apartment into a three-bedroom condo two days ago. Our movers were on time, efficient, and showed they cared about our belongings by wrapping up furniture and carefully moving it down our very narrow, very Boston staircase. When we mentioned that we had just had a deep cleaning and were trying to minimize mess, the movers put down blankets as they walked through the house and even wore the disposable shoe coverings we provided them, which they really didn't need to do, but the fact that they did showed they had the utmost respect for our home and move-in experience -- and they were just very kind individuals all around. The final price came in just about at the estimate and there were zero surprises. I would absolutely use Stairhopper Movers again and would recommend them to any of my friends who are moving in the future.

    2ladiesrunning

    2ladiesrunning

    (3 reviews)

    They were spectacular in everything they did. Susan and Millie are understated, but they have a…read morework ethic that must equal the most accomplished companies in the country. That ethic is joined by intelligence and knowledge. They were recommended to us by a friend, and we are thrilled. Within three days they packed up our entire apartment (3000 square feet), both small and large items, and presented us with a detailed list of what was in each of 50+ boxes, all of which were meticulously labeled and packed. They handled fragile pieces with appropriate care. They worked non-stop, for hours, and asked intelligent questions. They took control of the process; they met with us first, worked out the schedules, and were explicit about costs.

    We hired Two Ladies Running to help us with our move a few weeks ago and I would definitely give…read morethem 5 stars. They were recommended to me by a colleague of mine and proved to be a huge help with our move. I contact Susan and she immediately responded by e-mail and we arranged a meeting time for them to see and price the work for our move. Shortly thereafter they provided a written estimate and we scheduled a day for them to come and pack us up. The day of the job, Susan and Millie were terrific. They carefully packed up all of our belongings, labeled everything and neatly left everything ready to go for our movers. I was very nervous about getting everything ready for our move but Susan and Millie did all of that for us. They were excellent and I would highly recommend them to anyone!

    Your Move - Moving it gently, of course!

    Your Move

    (17 reviews)

    I was referred to this mover by the MIT furniture exchange. They said that YourMove was excellent…read more I was happy about this, because it is always great to find a good mover! What happened over the next week and a half was discouraging. I told them that I had a very restricted schedule (because I am a teacher). I cannot leave classes just because I have movers coming over. We tried to find a time, but it was hard. Eventually I asked my boss for a favor so I could get a time that would work. He let me out of a faculty meeting. This was a big favor. I worked hard to meet these movers halfway! But then on the day of the move, the movers called to say "Hey, we're done early today. Can we come to your place now?" It was TWO HOURS BEFORE THE AGREED TIME! I had to teach my class! What the hell? Who do these people think they are? I should leave work two hours earlier than OUR AGREED TIME just because it was MORE CONVENIENT FOR THE MOVERS? I tried to reach the dispatcher, Judy. I called her twice, but she didn't pick up. She claimed that she called me twice, but my phone said she hadn't. My phone ALWAYS picks up the missed calls. Her movers were certainly able to reach me via the same number. Judy said that she COULDN'T SEND THE MOVERS AT THE AGREED TIME BECAUSE SHE "DIDN'T WANT THEM WAITING AROUND FOR TWO HOURS." She said that over EMAIL. WHY ARE HER SCHEDULING ISSUES MY PROBLEM? It is not my problem! A DEAL IS A DEALl! I CALLED IN A FAVOR FROM MY BOSS SO I COULD BE THERE AT A TIME CONVENIENT FOR THE MOVERS, AND THEN THEY DON'T SHOW UP??? Too bad, favor wasted, because YOUR MOVE MOVERS DIDN'T WANT TO DO THEIR JOBS. When I talked to Judy on the phone, to her credit, she apologized tepidly. But she also said that nothing could be done about it. She made it seem like SHE was doing ME a favor by agreeing for such a late move time (4pm to 5pm). "Movers start early. The work hard and they finish early." She said she worked really hard to find a time for me, she really did me a favor. Great, that would have been nice IF THEY HAD SHOWN UP. You said 4-5PM, BE THERE AT 4-5PM! AND DON'T ACT LIKE YOU ARE _DOING_ME_A_FAVOR_BY_DOING_YOUR_JOB! Who do these people think they are? I cancelled my order. I will not be using them. I will be using someone else. This is flabbergasting, unacceptable. I can't hand over money to people who do such a miserable job with their customer service. Use someone else, someone who actually cares about their customers. Judy lost my sale, and broke a promise just because she can't schedule properly and because she didn't want to have her movers "sitting around for two hours" because she didn't have anything scheduled for them. Maybe she saved money by doing that, but she made me a furious fucking customer. I will make sure none of my friends ever use this service. Nice job, guys.

    I am about to use this company for the FOURTH time. They…read moreare consistently kind, cautious, and quick. Two of these moves involved a piano. Yes, a piano, and it was a great success. Also they are a reasonably priced, small, local business, and this shows through in my interactions with the owner and his employees, which is a very good thing. I could not ask for a better experience! I am reviewing them now, before an upcoming move, because I am a jerk who promised them a great review after my last move and forgot to do it.

    Extra Space Storage - selfstorage - Updated May 2026

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