I have only used a storage facility a few times, usually around house moves or during college when…read moreI down sized to a dorm but it's always been a hassle in the past. you get a quote online and when you show up there's extra fees and one time account charges.... BUT that was not the case at Pride storage 2 centre st Wakefield. I booked a reservation at 430pm Saturday of Memorial Day weekend and shortly after I was being shown the grounds by a wonder man named Bob This facility is 81 units and they are all easily accessible. the units look brand new, no smell, we'll light and the price I was quoted is it NO adding fees or admin charges. also the cost for a 10x20 unit was basically the same as the competitors are charging for 10x10 unit on the fourth floor It's great value for my money and it was an easy transaction I would highly advise using this place for storage in the future Thanks

From the owner: Indoor self storage Squeaky clean Best price value and no…read more administrative fees Climate control Key pad entry Security cameras

Beware of the new ownership of this Public Storage facility. If you rent a storage unit, you are…read morenot allowed to use their onsite dumpsters. If you do and you get caught, they will charge you $250. WTF? Also, if you rent from these people, pay the little extra for insurance. I recently helped my friend move out of her unit and alot of her things were soaked and damaged by a water problem in the facility. See the photos. Also, at any time mice can be seen scurrying between storage units. Again, see the photos. Lots of mouse feces in her unit. Vile and unsanitary, to say the least. Personally, I would avoid this particular storage facility at all costs. Oh, and at 5pm, the elevators lock and you cannot get up to your unit. Your things will be left out, unattended, with no recourse. Just.....no.

I was cleaning out my storage this week. I was very upset thinking I wanted to cancel this month…read more They are doing work there. I thought I would have no access after tomorrow. So I cleaned it out each day by myself. I left a couple of messages admittedly were not nice. Kelly returned my call promptly. When I went to today to get the last of the stuff out. Was so upset crying. Didn't know if I could get it done. Kelly talked me off the ledge!! She was so kind and helpful. Not many people out there that compassionate and caring. Mike was also there again so kind. If you do rent there and have a problem. Kelly will be so helpful and work with. Thanks again guys. No words could be enough. Cheryl

Thank you to the staff at Extra Space Storage in Lynn, Ma on the Lynnway for their professionalism…read moreand willingness to help me on past issues. Been using them for some time now and their always there to help with whatever situation I made have with the rental unit. Not sure why my profile says San Francisco, CA. I'm from Salem, Ma.

Awesome safe and sound gates and security. I highly…read morerecommend you store your belongings here.

BUYER BEWARE!! OVERCHARGING!! STEALING MONEY AND RUDE SERVICE!!!! *****AVOID THIS…read moreUNPROFESSIONAL BUSINESS!!!!****** The staff was extremely rude. The employee that helped me, ALEXANDER BARTOLO, told me the complete wrong information and I was overcharged a couple hundred dollars because there are "hidden fees". He told me basically what I wanted to hear and then after I made my payment and left the store, I got a second charge on my card for $405.00 There was no reason and no way I should of been charged THAT MUCH! I tried calling the store to fix the problem and I got nothing but extremely rude staff. Now I'm overcharged of $400 and they refuse to refund my money. DON'T GIVE THEM ANY OF YOUR CARD INFO. THEY WILL SCAM YOU OUT OF YOUR MONEY AND REFUSE TO REFUND IT!! This place is a complete joke and I am never giving them my business again. BEWARE OF WHAT THEY ARE REALLY ABOUT!!!! Moving is not cheap and they run your card for just about every penny you have on your card. They will also keep your card actively on file LONG AFTER YOU RETURN THE TRUCK!!! I was charged a THIRD charge after the vehicle and key was returned. BUYER BEWARE!!!!!!! IF I COULD I WOULD CHOSE 0 STARS!!!!!

Did a return here of a one-way rental and all was well. Came out quickly to check in equipment,…read morepleasant, shook hands and emailed receipt. Please note that we did everything to make this go well - fuel perfect, on time, and fully swept out back and cleaned cab.

The women in the office are really nice people to work with. They are very friendly and efficient…read more I never had any negative experiences while renting there. The prices were much lower than that of the storage units across the street with the national name. I prefer local businesses, anyway.

I used EASI storage for ten years, and I have been quite happy with the services provided. Very…read moreclean, safe, and they really keep an eye on things. Donna and her staff have always been helpful and accommodating with requests. I would highly recommend.

don't rent from them. the prices are extremely high. they do nothing. they don't lift a finger…read moreunless your the food delivery. the entire staff should be fired retrained and separated to actually learn their jobs from others who know how to do them. or if they hate their jobs that much find another. contracts are bullshit they don't follow them. and to top it all off the higher ups can't be bothered i am hiring an attorney never in my life have i seen a business run this way and survive and if i have anything to say about it the doors will close

Very helpful and responsive staff. Always willing to help out when asked. Office and units are neat…read moreand clean

Let me start by say my negative review in this situation is currently being blocked on google…read moresomehow. Initially I liked this place. However after a year of being there I'm done. It's an epic dumpster fire that treats their lower level employees like trash ( no I'm not a disgruntled employee ). The facility has had multiple flooding issues because they have refused to address the sprinkler system and electrical issues involving the sprinkler system. I'm currently moving out of Salem and today my wife and I were doing on last clean out to finish our move. To our surprise we found an epic flood. The sprinkler system had clearly burst and had been doing so for hours. I had to call the fire department to come down to shut the water off to the sprinkler system. I spoke openly with the Salem fire department and they informed me that they have had multiple issues with this and tried to address the situation with the district manager and at the corporate level to no avail. Their concerns fell on deaf ears. The poor assistant manager had to show up in her pajamas to try and address the problem. Meanwhile the useless district manager and the useless general manager sat at home on the phone. This facility has become an epic dumpster fire. They had great management for a while until some genius decided to make unnecessary changes. They over charge for a facility with a rat problem, a clear structural and electrical facility issue. I'm not sure who actually has the ability to make a decision with this location but who ever it is should be fired because they are absolutely incompetent and uncaring of customer support and care. I'm attaching actual photos and hopefully the videos of the issue. Again because they haven't addressed the problem I HAD TO CALL THE FIRE DEPARTMENT AND IF I HADN'T BEEN THERE THE LEAK WOULD STILL BE GOING!!! Also see the oil slick in the water... because someone was allowed to store large quantities of oil in their unit, which is against their so called lease agreement. BRING BACK TYLER!!! I'm not the only one fighting this. There are at the very least 10 - 20 other tenants ( one who has lost over $100,000 in damages) fighting this company. The manager is unprofessional and seriously needs to rethink how he speaks to customers and deals with women specifically. COMPLETELY UNPROFESSIONAL AND SUBSTANDARD.

Horrible service not well maintained would not recommend this storage unit to anyone. Mice…read moreinfestation that ruined all my belongings I had to put a star to post this but they deserve none.