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    Extra Space Storage

    3.0 (2 reviews)
    Open 6:00 am - 10:00 pm
    Updated 1 month ago

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    5 months ago

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    Emily S.

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    6 months ago

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    SecurCare Self Storage

    SecurCare Self Storage

    1.3
    (13 reviews)

    DO NOT rent a space here!!! We rented a 10' x 10' space 13 years ago and the rent was around…read more$100/month.....fast forward to today and the rent is $245/month! We found a larger size unit for $75/month. It's clean and no signs of rodents anywhere. The staff is always there and they are very friendly. When we cleared out our old unit this past weekend we realized that it was rodent infested and we had to take most everything to the dump. This place is disgusting and unsanitary. The office is NEVER open so it's impossible to speak to anyone in person, instead you have to call the corporate number and wait on hold for 10 to 15 minutes. Do yourself a favor and call around, there are multiple different storage companies in Lodi that are more affordable, clean and they will value your business, unlike Secure Care.

    Once they get your signature and you're moved in the next month they will start increasing your…read morerent every month. They know you're not going to move all that stuff again, so they don't stop the increasing of the rent. In my opinion I WOULD ASK FOR A SET PRICE for how long you plan on keeping the storage unit or a written agreement on maximum increase. DONT TRUST THE VERBAL, GET IT IN WRITING!!!! Take your own rat bait traps, I used a poison mixed with water that went in a container like you would use for baby chickens, and used glue pads for rats. Rats & mice get thirsty and drink it. VERY EFFECTIVE,

    Extra Space Storage

    Extra Space Storage

    2.9
    (47 reviews)

    I am a senior citizen and have been very disappointed with my experience at Extra Space Storage. My…read moredaughter previously rented a storage unit at this same facility for approximately four years under the same management and never experienced any payment or billing issues. However, after I rented a unit and prepaid for 12 months using a single credit card payment, I began receiving additional bills, rate increase notices, and even a lien notice before my prepaid term ended. What is even more concerning is that my account history showed multiple payments and cash refunds, even though I only made one payment for the entire 12-month period. My family contacted the facility manager, customer service, and the district manager numerous times seeking an explanation and resolution. We were repeatedly assured that the billing issues had been fixed and that the account was corrected. Despite those assurances, the problems were never fully resolved. Eventually, I was locked out of my storage unit due to an alleged unpaid balance of approximately $39, even after the district manager had confirmed that all billing issues had been addressed. In order to gain access to my belongings and move out of the facility, I felt I had no choice but to pay the balance, despite my ongoing dispute regarding the account. This entire experience caused unnecessary stress, confusion, and inconvenience. I expected accurate billing, transparency, and better customer service, especially as a senior customer. Unfortunately, my experience was the exact opposite. I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE

    Bait and switch warning! I've had a storage unit here for…read moreabout a year. My first price increase happened within the first couple months. I spoke with the local manager and she helped out to get it lowered. I was told that the rate increases only happen once or twice every couple of years... They just sent me notice of a 3rd increase! My rate has tripled and I'm moving out. The local manager seems genuine but the corporate office keeps increasing the price and I'm tired of it. SAVE YOURSELF A FUTURE HEADACHE!

    Extra Space Storage - selfstorage - Updated August 2026

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