Storage unit = clean Security = excellent…read more Customer service = delightful Staff = helpful and quick Can't say enough good things. Thanks, Kacey and Co!

Well it started out good, they had discounts and set prices but then over time fees went up and up…read moreand up. Just sell your stuff or give it to the Goodwill. Save the money or go on a vacation or pay a bill. The whole storage system is ridiculous. We moved out.

Such an easy and smooth experience! The staff was super understanding and helped me with everything…read moreI needed without any hassle. Moving and storage can be stressful, but they made it simple

This facility is always kept clean and the staffs are super friendly. Feel safe and comfortable…read morehaving my stuff there.

Went in last minute to get a storage. Lady was very helpful & friendly. Site has good hours for…read moreaccess and clean. reasonable price.

I am uncertain whether it's due to age or parenting that has diminished my patience, but since the…read moretwo lol I have always valued simplicity. Upon my arrival, I found everything straightforward and easy to navigate. The prices seemed reasonable, the facility was clean, and I found the storage options to be quite spacious. Although I cannot recall the name of the individual who assisted me, I do remember that there were two employees present, both of whom were courteous and knowledgeable. We engaged in various conversations, and I truly appreciated the high level of service they provided.

I don't understand the bad reviews. Staff were amazing. They were so helpful and nice...and…read moreknowledgeable and good with my dog. Service was seamless. The entire experience was outstanding.

Cross train current employees, improve customer service and staff better on weekends…read more Never had I had such bad service at U-Haul as I did today. Came to fill motorhome with propane. The propane area was blocked by a U-Haul truck they could t find the keys for. After they finally found the keys and moved the truck, I pulled to the propane fill area. Then I watched the guy help a customer that showed up after me. Eventually he told me to ring the bell that he wasn't certified for propane. (Why not tell me that as you were originally helping me?) I ring the bell then go inside to find that two more people that showed up after me were in line. I asked if there was someone helping with propane. As the lady explained to me, she 'didn't have super powers so it's only her to do propane' and help guests in the line.

Amazing help we got everything that need to be done and they helped us a lot on choosing the right…read morestorage unit

We really enjoyed Park West Self Storage for the past two years. The owners are great. The…read morefacility is very clean and safe, and the prices were reasonable. I highly recommend them to anyone who is looking for a great place to store belongings.

Sneaky company, they keep increasing your rent and they moved my payment due date from the 17th to…read morethe 1st. I called in to see about getting my rate down and they advised I could be saving 50.00 a month if I apply on their website to move units! WOW!!! I am now looking for a different storage facility. I'm not a fan of being taken advantage of! Every penny counts in this economy - I feel like I've been ripped off for years now being over charged 50 a month times 12 is 600.00 a year!!!! Been with this company since they were extra storage. Over 5 years now, wish I knew sooner they were ripping me off.

Update on my last contact with the manager. I told her we got broken into and I haven't heard…read morenothing back from the company. She begins to tell me there's a rate increase. I said wait a minute. I just told you I can't even get into my locker could you help me with that Before you jack me for some more money than she said that the last manager was just a feel in and she didn't get no messages. I asked her can I go to my locker she said oh yeah they've been fixed, well that would've been nice if somebody told me ....please ...stay away from these guys. February 2025 Looking for a safer company

If you're looking for a rat-infested storage unit, this poorly maintained property is the place for…read moreyou. My unit was overrun with rats, and the floor was so covered in feces that I couldn't take a step without stepping on it. The tops of my plastic bins were coated in droppings, and the edges of my furniture were chewed up. I had to throw away half of what I stored. When I reported this to the front office, their response was dismissive--they claimed they hadn't received any other complaints about rodents and assured me they use monthly exterminators. I asked for a broom to clean up the mess, took photos, and left with a carload of ruined belongings to dispose of at the dump. I also had renters insurance with $5,000 in coverage, but the adjuster informed me there's a specific clause for vermin damage capped at $400. Essentially, the insurance was useless in this situation. Rats even got into sealed moving boxes. Lesson learned--avoid this place at all costs.

If I could give this place a negative 5 stars I would. When we went to check on our unit and move…read moreour stuff out there were rat droppings everywhere with some of our boxes chewed on. Of course, Ophelia was very dismissive and then tried to go as far as blame us for the problem. When the other company ran this storage facility we didn't have any problems or issues whatsoever, and the grounds in general are disgusting. Ophelia is the worst manager I and my husband has ever dealt with and that doesn't even start to cover the way she is. She's very unprofessional, argumentative, and verbally combative. The unit that we had is actually supposed to be temperature controlled which of course she denied that any type of cooling unit or units were even on the property. We know for a matter of fact that there are swamp coolers in our unit as the other company actually had them operational when needed. Even in Stockton with it's 100+ degree weather the previous manager made sure she ran the coolers so our stuff wouldn't get ruined. This company needs to fire Ophelia and her staff as the majority of them have attitudes and then act like they are answering and talking back to you when you aren't even talking to them while on the phone and discussing things with another person. We have never not had renter's insurance and they were constantly asking for copies of our policy and then stating that they will charge us extra if we don't show them. Our unit was the largest one they have as we had 3 households in one unit. Unfortunately, when I checked the regular prices it was almost $150 more than what my husband and I were paying for our unit as we were paying $395 for a 10x28. They also don't believe in being godfathered into the situation and seeing we had been there for so long thought they had the right to raise the storage fee continuously. I have never been so disgusted with the laziness or lack of professionalism in my life a long with staff trying to get with my husband knowing that he is with me. So in conclusion whatever you do don't go to the Storquest Self Storage on E March Lane in Stockton as they are the worst storage company you could imagine to work with. Deuces and good riddance.