If you're looking for a rat-infested storage unit, this poorly maintained property is the place for you. My unit was overrun with rats, and the floor was so covered in feces that I couldn't take a step without stepping on it. The tops of my plastic bins were coated in droppings, and the edges of my furniture were chewed up. I had to throw away half of what I stored. When I reported this to the front office, their response was dismissive--they claimed they hadn't received any other complaints about rodents and assured me they use monthly exterminators. I asked for a broom to clean up the mess, took photos, and left with a carload of ruined belongings to dispose of at the dump. I also had renters insurance with $5,000 in coverage, but the adjuster informed me there's a specific clause for vermin damage capped at $400. Essentially, the insurance was useless in this situation. Rats even got into sealed moving boxes. Lesson learned--avoid this place at all costs. read more

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If I could give this place a negative 5 stars I would. When we went to check on our unit and move our stuff out there were rat droppings everywhere with some of our boxes chewed on. Of course, Ophelia was very dismissive and then tried to go as far as blame us for the problem. When the other company ran this storage facility we didn't have any problems or issues whatsoever, and the grounds in general are disgusting. Ophelia is the worst manager I and my husband has ever dealt with and that doesn't even start to cover the way she is. She's very unprofessional, argumentative, and verbally combative. The unit that we had is actually supposed to be temperature controlled which of course she denied that any type of cooling unit or units were even on the property. We know for a matter of fact that there are swamp coolers in our unit as the other company actually had them operational when needed. Even in Stockton with it's 100+ degree weather the previous manager made sure she ran the coolers so our stuff wouldn't get ruined. This company needs to fire Ophelia and her staff as the majority of them have attitudes and then act like they are answering and talking back to you when you aren't even talking to them while on the phone and discussing things with another person. We have never not had renter's insurance and they were constantly asking for copies of our policy and then stating that they will charge us extra if we don't show them. Our unit was the largest one they have as we had 3 households in one unit. Unfortunately, when I checked the regular prices it was almost $150 more than what my husband and I were paying for our unit as we were paying $395 for a 10x28. They also don't believe in being godfathered into the situation and seeing we had been there for so long thought they had the right to raise the storage fee continuously. I have never been so disgusted with the laziness or lack of professionalism in my life a long with staff trying to get with my husband knowing that he is with me. So in conclusion whatever you do don't go to the Storquest Self Storage on E March Lane in Stockton as they are the worst storage company you could imagine to work with. Deuces and good riddance. read more

Thanks Courtney for helping lower my rent payment. Great customer service!!!! Been using this facility for 5 years with no problems. Recommended highly!!!! read more

I'm a person who really dislike having a storage, in this case I had no option. It doesn't matter when or what time I go to StorQuest.Mr Toby is always polite and efficent. This StorQuest has such an easy floor to Manuver. CLEAN & COVIENT read more

I've had a storage here for maybe 5 years now . Everything was great until they up the rent over and over ! I started with my storage at $130 a month . Today my storage is $250 a month!!! I will be pulling all my stuff out of there this month and never giving this place another penny . Don't get fooled into countless rent up charges ! read more

Ophelia is RUDE don't miss a payment and still be able to come into the gate she wanna get loud with you about your acct business , she uses profanity customer service is WACK , mind you I addressed it and she didn't even apologize for her deliverance she feel like she right or something if I would've got back with her and gave her the BITCH in me she would've wanted me to move my shit up out that storage but I gave her a PASS next time I WILL NOT be so passive ... I wouldn't deal with her ever again I like the assistant manager Justina she has A1 customer service and cares and isn't rude they should've made her STORE MANAGER! JUSTINA GIRL YOU ROCK FRFR ! :) read more

I purchased this facility in Stockton about 2 days ago. Star was very knowledgeable and pleasant. Unsure of my needs I said I wanted to purchase a 10x10 and I was in a hurry. She said ok, I provided a copy of my homeowners insurance and she recommended I see the 10x10. I was so appreciative she had me check first because I would not have enough room if I did, I went with the 9x15. It was enough for all our boxes and bikes. The facility is the cleanest that I've seen and has no odor. My facility is inside, and there is always a dolly available for use! Another perk is that there is stag on site 24/7!! I'm glad there is a clean, safe storage facility to assist us during our move. read more

StorQuest Self Storage - All around the facility is SPOTLESS!!! - Self Storage Near Me - Stockton, California

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Professional, courteous and just downright AwEsOmE!! Thank you for always being there when we needed something and for being so patient when trying to coordinate movers. Hands down my favorite storage facility I have ever had the pleasure of doing business with! (Military family we move a lot) thank you and thank you again for making our move effortless and stress free! read more

Genevieve and Ophelia were so much help in answering my questions. I was in a situation where i no longer needed my unit but was only a day past due. I had the option to pay the original cost AND downsize (get credited for the original unit/apply it to the new one) or....get everyyyythinggg out before closing and pay a fraction. With being a full time dad,husband,and worker it's hard to sometimes have the day go as you would like,but these two beautiful ladies they made me and my wife's day that much more easier to handle our busy life. In business it is essential to have great customer service and quest storage does just that for their peers. Not to memtion Time is money for me and if it is for u too choose quest storage,they have all the equipment to get the job done like dollies and hand trucks . Thank you read more

Checked out several storage facilities around town and decided to get a storage space here at StorQuest in a few days. Omarai was most helpful in showing us around the facility and explaining the small details of renting a space. Very professional staff , well keep and secure looking. Again, Omarai was most helpful. read more

Very helpful and nice people who work here! We will definitely do more business here clean environment.

The best storage place in town! I've seen a couple others and nothing beats this one. The customer service was great! The facility was very open and clean. I would definitely be renting here or recommending to others! The prices are great as well! read more