Awesome service when getting my RV in and out. The people they are running the show are extremely nice and accommodating. The indoor storage for specialty vehicles and smaller toys are exceptional. Highly recommended. read more

My wife and I, got our storage at Space Station Mini Storage. We were met with great customer service. The process of booking the storage unit over the phone was super easy and when we got there, they exceeded our expectations. We got a complete walk thru, our plan options were explained throughly and really made the process easy. The storage spaces are super clean. it's been a terrific experience and I feel super comfortable leaving our property in this facility. The facility is secure, clean, and accessible. HIGHLY recommend this storage facility for peace of mind with your property. The hours are good, the clerks/ managers are friendly and knowledgeable, Thank you so much for your help and kindness! read more

I would recommend to get storage here they are very good and help you out . They are very kind and respectful especially Norma.

Bad lazy management.Whe the doors on your storage unit need maintenance...The manager ignored us.the manager threathenen to beat be up..I was concerned. So I called the Police.1 the female that works is one of the rudest person I've ever met read more

Norma (manager) and staff are very friendly and professional. They made me feel secure renting and storing my stuff here. Best rates in town, I checked all around. No admin fees or deposit required read more

Had my storage for almost a year now had no problems very clean and secure location. They are friendly and a variety of locks for sale if you forget to buy one. read more

Very friendly and helped us right away. Very clean units and feel my belongings are safe.

I went in today to get information on a storage unit. I was kindly greeted by Juan who helped me and he spoke Spanish. I liked that I was able to understand the terms and monthly costs better. I will recommend to my friends and family. read more

My mother rented a unit to store our yard sale item, I should of did it myself because if I had seen the type of female they had working there that would of been a big enough RED FLAG! She is very low budget just like this place, rude uneducated and lazy!! Save yourself the headache and find another place, as I well once my month is up. read more

When I went here to rent a space Norma greeted me! Very friendly very accommodating very professional knew exactly what she was talking about and helps me with all the paperwork I needed The place is very clean lots of security and you couldn't ask for a better staff especially Norma very helpful with everything and anything I've Ever Needed. read more

Place very well secured my code was used by a friend to get in and I received a call about my code being used. Also great customer service all workers are very respectful and helpful read more

I've never had any problems with this storage company. My stuff had been in storage there about 10 months now and it's always been clean, they are super Friendly, I feel my items are safe. They are very reasonably priced and like the previous person said before I've never been charged any extra fees unless I didn't pay on time so I don't see how that statement they made would be correct. But overall I would recommend them over another facility read more

Please pay attention, you DO NOT want to put your stuff here. They will find any way they can to make sure your stay there will cost you over-and-above your monthly fee. I am MUCH MUCH happier at Advanced Mini Storage on Monte Diablo (they have another one, too, but I can't comment on that one), they are the direct opposite of this nightmare of a storage place. I am not getting paid to say this. read more

Space Station Mini Storage has the worst customer service I've ever experienced at any storage place. The manager put the blame on me for my valuables getting ruined by saying I should've had insurance. This place is filthy with rats that bit into our washer and destroyed it. The manager said that they cannot control food from coming in to their storages. Well, now they've lost a customer and never will we do business with them again. Stay away from here if you don't want your valuables getting destroyed by rats! read more

So far I have no complaints. They gave me great deals for the first 3 months. Provided excellent customer service. A helped worked through any issues with my account. They were speedy and efficient and are always friendly. Definitely a company I will stay with as needed. read more

This property is clean and quit . The customer service is outstanding . They also have the lowest rates in town

I think that the Space Station Mini Storage is a great place to get a storage unit the prices are reasonable and that really helps when you are on a budget. As far as the staff well they are a great bunch of caring folks who will help accommodate your storage needs, no extra hidden fees or surprises like others storages I had used before. read more

The lady at the front desk is a rude bitch we had the hall key and we're done and had to leave to get our kids from school around the corner and went to the office to return the key and a letter was on the door stating there in the property helping another customer so we waited about 5 min realized we can't wait we had to get our daughter from 2 miles away and we're going to return so we left and as we're driving off she called saying I tried stopping you you can't take off with the key we told her we waited but had to get our kid she yelled over us stating I don't care now if someone needs access to it they can't because of you then when I got there she was completely rude and said you lost access to your unit on your partner can come in now she said I was in the bathroom that's why I didn't open the door I told her then how did you see us leaving and supposedly tried to stop us she said I don't have to explain anything to you you lost access she's the woman that looks like a man with long hair that's usually in the front read more

I will never recommend someone to this storage unit .norma is always rude to me and always wanting to argue with me about my debit card but when I show up to the storage place she leaves.I really dont want to give this place a star at all .norma is always rude she always wants to start an argument . In march my husband was In a coma and his phone was not working. Normally the storage people would call me if they cant get a hold of him. I paid the bill on time. A week later I get a late fee in the mail. I called talked to norma and told her I paid it on time over the phone . She informs me my payment didnt go through when they put the number in. I asked her why did they wait a week later to tell me? I told her the money was in account. She said she did she called my husband's phone . I told her he was in the hospital in a coma with a tube down his throat. Her reply was that it's not her fault and that him and I need to communicate. I thought maybe she misunderstood what I said so I repeated myself and then I repeated back what she said to me to her and she said yea that we still need to communicate. I asked her how the fk can he communicate if he has a tube down his throat and in a coma . I called her a heartless bitch she hung up on me . When I went to go pay in person she wasnt thier .this isnt the first time norma likes to pick fights every other month she will call me and tell me my debit card dosent work ( which isnt true .shes the only one who has a problem with my card). Fast foward to today. I called norma to pay on my unit she said ok we get off the phone and she calls me back today to tell me my card read decline and I asked her how I have enough in my account to pay the bill and I've used my card today with no problem.she tells me that I need to call my bank because there is something wrong with my card . I wasnt going to argue with her sense I was in line at xfinity . So I called my bank they told me thier is nothing wrong with my card. I called norma back and told her my bank said thier is nothing wrong with my card. Norma then said she would waver my fee tomorrow "but banks lie and they will tell you anything"( that's what she said to me) the hole time I'm saying ok norma ok norma and she kept picking and picking at me .telling me how she dosent have a bank account because bank lies. And that her machine said my card delicne not error so it's my cards fault. ( mind you after I got off the phone with ms.norma I went to the store and used my card with no problem). I have asked her in the pass for corporates number and she will not give it to me. To this day I dont have corporates number . She shouldn't be working in customer service at all. I want corporates number because they really need to know how she treats people. read more

My experience with Space Station Mini storage was great. The staff was excellent help and very respectful. I had called before hand to be sure the unit size I was looking for was available and was helped by the same person who helped at the front desk. I was happy with my service and pleased with the staff. read more

The place is clean and well kept. Seems to be secure, the storage yard is gated and the staff seem to be very aware of who is coming and going, and if they should be there or not. I've had storage there for several months now and like what I see. However there is an older lady that works in office that is grumpy and at times down right rude. I don't think she likes her job. Other than that I think is ok to keep your stuff here. read more

The people that work here are extremely rude and unprofessional. My Mother got this storage unit and then she died. My brother lives in Stockton so he put the unit in his name, but he does not have the money to pay for it. At first, the people were very understanding and they sent us paperwork saying that we owed money and so we paid and got it all caught up. There was a misunderstanding on the amount owed every month and after 4 months I received another notice saying that we were 120 days late and the account was in prelean status. I called to ask why they didn't just call us and let us know because it wasn't like we weren't sending them money. The lady said, they don't do that and I wasn't her client, as my brother was, and she had no responsibility to contact me. I said so doing the right thing is not part of what your business does, she said, this conversation is over, you are not our client and she hung up. My brother went and asked her to fax me the contract so that their wouldn't be any misunderstandings in the future. She refused. We sent the $32 dollars that were owed and SHE SENT IT BACK--yes, we sent a money order as we had for over 6 months without issue. She wrote in the letter that she was refusing to take payment from me as I am not her client. So I did research and discovered that she could not do that. She told me in the letter that if I wanted to help my brother pay for our deceased Mother's storage, I could mail it to him and he could bring it. By the time that would have happened, we would have been in lean status for a mere $32 dollars that we had already mailed to her and SHE MAILED BACK. I told her that just because she refused to accept a payment doesn't mean it wasn't made. I had to get our family friend and my Mom's executor involved after I made it clear that the law says that if I pay everything up to date, plus one month, they could not sell her things. I had already done that, but she mailed it back. She told my Mother's executor to just get the stuff and get out. I am 44 years old, I served my country for 21 years. I served in the middle east for 6 tours, including 1 in the Iraq. This lady was the rudest woman I have ever had to deal with in a business in my life. I WRITE THIS BECAUSE IF I HAD THE MONEY I WOULD RUN COMMERCIALS TELLING EVERYONE NOT TO DO BUSINESS WITH THESE PEOPLE. The told us to get our stuff out, even though we paid everything we owed. My room mate had to drive to California from Texas and back in 3 days just so we didn't have to deal with these people any more. SAVE YOURSELF THE GRIEF, FIND A DIFFERENT STORAGE FACILITY. read more

no stars for you ! It use to be very clean now it has RATS i asked the caretakers to set out bait traps in front of my unit trying to work with them i was told store at your own risk ,i do have to say there customer service is good they did it with a smile .NOW im paying storage and cleaning up after rats not ok . read more

Between great service and favorable pricing, I got a great deal and will be recommending the Space Station to friends and family!!! Thank you. read more