I initially called to see if there were any units available and Arie answered the phone. She was…read moreextremely nice and helpful. When I came in she greeted me with a smile and just all around positive attitude. She was quick and efficient and made sure I left knowing all the details. Arie C. was easy to talk to and I hope everyone who is getting a unit gets to meet with her.

I came in to look at some options for storing my parents stuff and Jenny was super helpful. She…read morerecommended some sizes and showed me multiple units. She explained how the monthly rentals work and gave some great recommendations on how to pack and stack things so they're easy to get to and boxes don't crush as easily when stacked.

Had a down the best place to store you stuff friendly staff James is awesome. Very helpful. Always…read moreclean always also open whe it should be. And always keeps you up to date with what's going on within the facility. Tell everyone to come check it out. Close to all the stores so you can shop right after and bring it back. Lol

Fantastic service and very clean property. Thank you James and Debbie. The location in Spanos West…read moreis outstanding and conveniently located.

I've been a customer with First Rate Storage since 2022. Kacey and Chelsea have been so supportive…read moreand patient with every step of the process. I've paid my bill late and have still received the best customer service when the ladies call and let me know. Any time I go inside, Kacey and Chelsea are more than helpful and have even helped me get a unit that is best for my budget and space I need. I will continue to be a customer as long as the customer service, cleanliness and security of my storage doesn't change! Thank you First Rate for choosing such professional people to represent!!!!

These people are nice but the storage units are wildly expensive. The number listed on here is like…read morea fax or something. Google their number if you need to call and speak to someone.

Makeila is a professional and friendly worker. She gave me a tour of the different sizes and the…read morecosts of each of the sizes. When all was said and done, I went with the 5x10 which is a good size and price to rent.

Makeila (I hope I spelled it right!) was outstanding! She helped me get my lock refund after I…read morerented a unit. Impeccable customer service. 10 stars. Wish there were more of her out there! And the storage units are super reasonably priced.

The woman at the front desk is so kind and helpful. I've had a unit with them for about 5-6 months…read morenow and they are just wonderful! Great rates, clean units and excellent staff! I highly recommend this place if you're in need! My father in law also has a unit here. *Update* I just had to add this, I just called to pay my bill and the kindness that the woman showed me was just top flight! It's people like this that make the world a brighter place and give a great voice for the business!

OK - so we're in the process of moving. (God help us!) A few days ago, I went onto the U-Haul…read morewebsite and rented a truck from B&R. The morning of the move one of the moving guys cancelled on us (no more using friends of friends to help moving!) so Murphy's Law was already working his magic. We got to B & R an hour later than the original reservation time but no worries. Chris helped us, she is a genial, calming presence on such a stressful day. I'm a relative novice at this moving thing and ordered 2 dozen furniture pads! (both my fiance and Chris thought it was amusing). She suggested 1/2 dozen which was right on. They flubbed a bit on my return, charging me for two days instead of one. It was a genuine mistake (one easy click), so they credited the difference plus took off for the dolly rental ($10). I'd highly recommend B & R and would most certainly do business with them again. Friendly and professional - they go out of their way to make it a pleasant experience. Although we didn't use their storage facility, I have a really good feeling about them. Since everything went seamlessly (save a few minor bumps that were rectified immediately), then I'm sure their ethics extend to their storage facility as well. A HUGE bonus: we had to leave our car in their parking lot across the street overnight. They have cameras all over the place - our car was safe and sound the next morning.

Went in last minute to get a storage. Lady was very helpful & friendly. Site has good hours for…read moreaccess and clean. reasonable price.

I am uncertain whether it's due to age or parenting that has diminished my patience, but since the…read moretwo lol I have always valued simplicity. Upon my arrival, I found everything straightforward and easy to navigate. The prices seemed reasonable, the facility was clean, and I found the storage options to be quite spacious. Although I cannot recall the name of the individual who assisted me, I do remember that there were two employees present, both of whom were courteous and knowledgeable. We engaged in various conversations, and I truly appreciated the high level of service they provided.

I've been renting a unit here for years. Best Mini Storage in Stockton! Friendly staff! Clean units…read moreand great Prices!

Extra Space Storage Unit is Absolutely Amazing.I would definitely referr to any of my Family and…read moreFriends. Roni Is Absolutely Amazing , Helpful, Excellent Customer Service, Helped me Resolve my issue Thankyou So Much Roni Your Amazing. Thank you Susan Field.

If I could give this place a zero I would I definitely would never refer somebody to rent from…read morehere. The rat infestation is unreal.!!!!!! and it is so expensive you can find there are cheaper places out there especially for a 10 x 20 and I think they rent goes up every six months and if you have your place for years, it doesn't matter because they don't give loyalty a break!!!

Such an easy and smooth experience! The staff was super understanding and helped me with everything…read moreI needed without any hassle. Moving and storage can be stressful, but they made it simple

This facility is always kept clean and the staffs are super friendly. Feel safe and comfortable…read morehaving my stuff there.

If you're looking for a rat-infested storage unit, this poorly maintained property is the place for…read moreyou. My unit was overrun with rats, and the floor was so covered in feces that I couldn't take a step without stepping on it. The tops of my plastic bins were coated in droppings, and the edges of my furniture were chewed up. I had to throw away half of what I stored. When I reported this to the front office, their response was dismissive--they claimed they hadn't received any other complaints about rodents and assured me they use monthly exterminators. I asked for a broom to clean up the mess, took photos, and left with a carload of ruined belongings to dispose of at the dump. I also had renters insurance with $5,000 in coverage, but the adjuster informed me there's a specific clause for vermin damage capped at $400. Essentially, the insurance was useless in this situation. Rats even got into sealed moving boxes. Lesson learned--avoid this place at all costs.

If I could give this place a negative 5 stars I would. When we went to check on our unit and move…read moreour stuff out there were rat droppings everywhere with some of our boxes chewed on. Of course, Ophelia was very dismissive and then tried to go as far as blame us for the problem. When the other company ran this storage facility we didn't have any problems or issues whatsoever, and the grounds in general are disgusting. Ophelia is the worst manager I and my husband has ever dealt with and that doesn't even start to cover the way she is. She's very unprofessional, argumentative, and verbally combative. The unit that we had is actually supposed to be temperature controlled which of course she denied that any type of cooling unit or units were even on the property. We know for a matter of fact that there are swamp coolers in our unit as the other company actually had them operational when needed. Even in Stockton with it's 100+ degree weather the previous manager made sure she ran the coolers so our stuff wouldn't get ruined. This company needs to fire Ophelia and her staff as the majority of them have attitudes and then act like they are answering and talking back to you when you aren't even talking to them while on the phone and discussing things with another person. We have never not had renter's insurance and they were constantly asking for copies of our policy and then stating that they will charge us extra if we don't show them. Our unit was the largest one they have as we had 3 households in one unit. Unfortunately, when I checked the regular prices it was almost $150 more than what my husband and I were paying for our unit as we were paying $395 for a 10x28. They also don't believe in being godfathered into the situation and seeing we had been there for so long thought they had the right to raise the storage fee continuously. I have never been so disgusted with the laziness or lack of professionalism in my life a long with staff trying to get with my husband knowing that he is with me. So in conclusion whatever you do don't go to the Storquest Self Storage on E March Lane in Stockton as they are the worst storage company you could imagine to work with. Deuces and good riddance.