I initially called to see if there were any units available and Arie answered the phone. She was…read moreextremely nice and helpful. When I came in she greeted me with a smile and just all around positive attitude. She was quick and efficient and made sure I left knowing all the details. Arie C. was easy to talk to and I hope everyone who is getting a unit gets to meet with her.

I came in to look at some options for storing my parents stuff and Jenny was super helpful. She…read morerecommended some sizes and showed me multiple units. She explained how the monthly rentals work and gave some great recommendations on how to pack and stack things so they're easy to get to and boxes don't crush as easily when stacked.

I've been a customer with First Rate Storage since 2022. Kacey and Chelsea have been so supportive…read moreand patient with every step of the process. I've paid my bill late and have still received the best customer service when the ladies call and let me know. Any time I go inside, Kacey and Chelsea are more than helpful and have even helped me get a unit that is best for my budget and space I need. I will continue to be a customer as long as the customer service, cleanliness and security of my storage doesn't change! Thank you First Rate for choosing such professional people to represent!!!!

These people are nice but the storage units are wildly expensive. The number listed on here is like…read morea fax or something. Google their number if you need to call and speak to someone.

Had a down the best place to store you stuff friendly staff James is awesome. Very helpful. Always…read moreclean always also open whe it should be. And always keeps you up to date with what's going on within the facility. Tell everyone to come check it out. Close to all the stores so you can shop right after and bring it back. Lol

Fantastic service and very clean property. Thank you James and Debbie. The location in Spanos West…read moreis outstanding and conveniently located.

MAY 20, 2023 I…read morereserved a storage online and pulled up about two minutes before they were closing 4 p.m. I was hoping I would be able to make time you know "Testing luck" thank goodness DANIELA being a sweet heart that she was helped me with no hesitation! I was thankful I made it before closing due to my situation. All in all would rate a 10/10 for Good service and cleanliness of my storage unit.

I've been utilizing Storage Pro for less than a year, within that time the rental cost of my unit…read morehas increased twice without a reason listed on the notice sent via mail. Also you are given a month to either pay the price increase or move your items. The bare minimum would be informing your tenants with a reason for the increase especially if they have been with your company less than a year. One increase is understandable but two in less than a year? Going from $154-$186? An explanation should be in order or an option to downsize units. Bad business practice for those of us who are active duty/veterans with limited time on moving our items or eating the cost of the price increase. Transparency is needed.

Mister Space is very secure and very clean! I've had a couple of storage units there for the past…read morefew years. The staff is courteous and friendly.

Friendly and professional service. Initial appointment signing the paperwork went quickly and…read moreefficiently. Secure location. Great pricing. Highly recommend.

Such an easy and smooth experience! The staff was super understanding and helped me with everything…read moreI needed without any hassle. Moving and storage can be stressful, but they made it simple

This facility is always kept clean and the staffs are super friendly. Feel safe and comfortable…read morehaving my stuff there.

I have been in this lot since August of 2024. Great owner operator of the lot. I accidentally…read moredamaged a railing and told him when I got back home of the damage. He said no problem and we worked it out. He is a honest and decent operator of the lot. Lot is getting fuller and easy 24 hour access. Like I said before, I would only change the lot if I got a slip on a local lake. Right now, not happening.

If you're looking for boat/rv storage, choose liberty. Great customer service, low price and move…read morein/out was a breeze!! Also you get 24 hours access to your belongings which is great! Ryan responds quickly with any questions and is very friendly, highly recommend! I will be back with any storage needs!

If you're looking for a rat-infested storage unit, this poorly maintained property is the place for…read moreyou. My unit was overrun with rats, and the floor was so covered in feces that I couldn't take a step without stepping on it. The tops of my plastic bins were coated in droppings, and the edges of my furniture were chewed up. I had to throw away half of what I stored. When I reported this to the front office, their response was dismissive--they claimed they hadn't received any other complaints about rodents and assured me they use monthly exterminators. I asked for a broom to clean up the mess, took photos, and left with a carload of ruined belongings to dispose of at the dump. I also had renters insurance with $5,000 in coverage, but the adjuster informed me there's a specific clause for vermin damage capped at $400. Essentially, the insurance was useless in this situation. Rats even got into sealed moving boxes. Lesson learned--avoid this place at all costs.

If I could give this place a negative 5 stars I would. When we went to check on our unit and move…read moreour stuff out there were rat droppings everywhere with some of our boxes chewed on. Of course, Ophelia was very dismissive and then tried to go as far as blame us for the problem. When the other company ran this storage facility we didn't have any problems or issues whatsoever, and the grounds in general are disgusting. Ophelia is the worst manager I and my husband has ever dealt with and that doesn't even start to cover the way she is. She's very unprofessional, argumentative, and verbally combative. The unit that we had is actually supposed to be temperature controlled which of course she denied that any type of cooling unit or units were even on the property. We know for a matter of fact that there are swamp coolers in our unit as the other company actually had them operational when needed. Even in Stockton with it's 100+ degree weather the previous manager made sure she ran the coolers so our stuff wouldn't get ruined. This company needs to fire Ophelia and her staff as the majority of them have attitudes and then act like they are answering and talking back to you when you aren't even talking to them while on the phone and discussing things with another person. We have never not had renter's insurance and they were constantly asking for copies of our policy and then stating that they will charge us extra if we don't show them. Our unit was the largest one they have as we had 3 households in one unit. Unfortunately, when I checked the regular prices it was almost $150 more than what my husband and I were paying for our unit as we were paying $395 for a 10x28. They also don't believe in being godfathered into the situation and seeing we had been there for so long thought they had the right to raise the storage fee continuously. I have never been so disgusted with the laziness or lack of professionalism in my life a long with staff trying to get with my husband knowing that he is with me. So in conclusion whatever you do don't go to the Storquest Self Storage on E March Lane in Stockton as they are the worst storage company you could imagine to work with. Deuces and good riddance.

They have a great price, the best we were offered so far. Unfortunately, they are 40 miles from…read morewhere we live, not convenient. When we get the rest of the quotes, we'll have to weigh the pros and cons.

I was on a hunt for a space for my 30' RV. We had it parked in our driveway for the last few years…read morebut decided it was time to free up more space! We thought this would be a fairly simple task but it ended up being rather difficult. We called multiple different storage facilities & dealt with rude employees, lack of communication, horrible pricing & poor reviews. We were super concerned because so many of the facilities are located in totally sketchy areas! MSS storage and owner Mike were definitely a breath of fresh air. He was responsive, helpful & knowledgeable. The space is nice, level & solid for RV parking. It's in a safe area. It has back in access & pull through. Definitely a great value at the price point. We really appreciate our experience here!

Very safe storage. The gentleman that manages the storage (Jason) is good at what he does and is…read morevery helpful. I left secure care storage because of their filth, theft and unprofessionalism. Waterloo road self storage has been great.

prices increase is insane here. went from 79$ to 134$ all after they remodeled…read more did get a call after i closed my account with them and had emptied my unit. would you consider staying if we lower the cost? lol don't raise it that much to begin with.... smh online price 71$ for the same unit at this time. also make sure to check the door of your unit. upon getting my unit i found that the latch was broken allowing with a lock on to still open the door. when i showed this i was met with a person that didnt know how to fix it and they had no one there to fix it. i used their tools and replaced the entire latch myself.... should have walked away then.... lesson learned.