I am so glad we found this place. Clean, secure, well-lit, super friendly staff and with reasonable…read moreand affordable pricing that is--most important to us--up front and honest. We felt really good about the security and cleanliness of the units (all climate controlled) and the facility overall (the Plano location was only built a couple of years ago and it's super clean). Plus the ease of being able to drive up so close to the units. We worked with Wendy and she's been so kind and helpful and informative through the entire process. I did a lot of research and this place was definitely the right choice. We really appreciated that All Storage had a great intro special but that Wendy was also super up front about what the pricing would be after the special ended. Our close friends had a horrible experience with one of the bigger chain storage places hiking their rent up by insane amounts after the initial first month offer, and that's why we wanted to find a more locally run place. Wendy walked us through everything and went over what we could realistically expect in terms of pricing and it was all very reasonable. She went above and beyond in ways she didn't have to and we really apprecaited it. It ended up being harder than I thought it would be to find a clean, secure, affordable and trustworthy storage place, and so I wanted to make sure to write a review for All Storage in case it can help out someone else who's in the same boat. In short, highly recommend!

This facility is brand new and everything is clean and very EZ to drive up to!…read more The manager, Tressa, is so sweet and friendly. Definitely goes above and beyond with her customer service even when she doesn't need to. I am referring everyone here!

So nice and clean is the first ting you notice. I'm so happy that this one had indoor storage…read moreespecially with the weather down here. Decently priced for the area but the associates up front made me rent a unit. it was so nice speaking with Cheryl and Tiffany, they made me feel welcomed.

I would recommend finding another storage option in the area. I have two of their large units that…read morerun $235ish a month and have had an issue every month since I moved my household goods there as we it for our house to be finished. To start, the elevator ‍. You need a code to request the elevator every time. Mind you, you already put a code in to enter the gate, then another code to enter the building, then you need it a third time to request the elevator, over kill and a time waster, especially when you are paying moving companies by the hour. The elevator doesn't have a run/stop switch. Makes it hard to load an elevator moving in or out. If you prop the door open to fill it, it shuts the elevator down and the staff has to come reset it. I ended up switching one of my two units to a first floor unit strictly because of the time it took to do two loads up to the second floor. Issue two. I bought multiple locks from Home Depot so they are keyed the same. On my second month bill, I get a charge for locks from them. I called and said I supplied my own locks. Response was, there wasn't anything they could since I was already charged, but they'd credit me the following month. Good enough for me. Did they do it? Nope. Shows lack of any follow through. Issue three. Today I get a call saying they are overlapping my lock because they are missing a form. They have everything else signed and dated THREE months ago, but today they lock my unit, because they can't find it. Units are paid on auto pay, but one form on just of the units allows them to lock my goods up. Now they hadn't called me to let me know, before this, which is the professional thing to do. Instead, make it so I can't access it, even though the exact same documentation is on the other unit. Issue four. When I set up my units, I did autopay, just so I wouldn't be late or miss it, while we are in transition. They only auto drafted one of the units and I get a late notice with a late fee. I told the lady who I called that everything is autopay and that they took for one of the units, why not the other? Response has been par for the course, "not sure why, but we'll remove the late fee." I'm a huge supporter of local, small business, but in this case, go to the storage unit a block north and avoid this place at all cost. When I asked for a managers number or the owners contact to be emailed to me, since I'm on the road, I got a snarky answer from the lady at the desk and still no contact info. The owner has 5 reviews on here, the two good ones are a form letter response and no response to the negatives. That should give you an idea of the management.

I went at the end of the day on Friday to rent a spot for my boat, but ultimately decided I needed…read moremore of an enclosed facility and was concerned about the ruts in the dirt at the storage space. I called when they opened Monday morning first thing to inform them I have not be using the spot and would like to cancel my reservation. They are not willing to reimburse any amount of my payment despite this, not even a portion.

The service here was amazing! Very attentive staff! They helped me find the perfect space to hold…read moremy precious possessions.

huge scum- unethical! while the law may allow 30 day notice for a price increase believe me expect…read morean increase every 30 days! Scumbags.

I hate Public storage with everything in me and hope this mf burn to the ground with everyone in…read moreit! For 4 years 4 I've paid on this is storage and they did everything they could to steal my shit and finally did! Disgusting

This is a great facility. I had never used a storage facility before and picked this one at random…read moredue to the location. Garrett Wilkinson was a great help in assisting me find what I needed. He was calm and helpful when I was so stressed out. I recommend this place highly

Such a clean facility! I stored all my junk here for about 2 years. It was definitely nice and…read morespacious. I do wish the storage unit temperature, In the summertime, was a bit cooler, but it was definitely not bad at all. One thing I did not like was once I had the unit secured and was making payments... they sent me a notice that they were going to raise the monthly lease fee..which sucked!! I guess they know that you aren't going to cancel with them once you are already settled in with them. So that was a blow but not much I could do about it. Overall, this is a clean and safe place to store your belongings.

Clean newly refurbished deniable and secure. Very satisfied. I have used them for several years and…read morehaven't had any problems that a phone call to management didn't take care of.

My husband and I needed a storage fast ,and hannah is the sweetest my bank account was compromised…read moreour first month being here and hannah was patient with us I'll refer as many people as I can because I love this place and employees.it always clean and calm.thank y'all so much

Jacked up the price 77% over a year. No late payments but I couldn't get anyone to email me back…read moreabout why the rate increased so much so I'm out.

Let me preface to say that I don't write many reviews, good or bad. With that being said, I really…read moreadmire this facility's professionalism and politeness. They don't pressure you in renting a unit you don't need and give helpful suggestions on storing items. They seems to go above and beyond to make sure you have a seamless experience. Over the weekend, I moved out of my unit and hadn't notified them yet. They called me a couple days later after they did their security/inventory check to make sure I was the one who vacated the unit. They are really on top of everything. I would highly recommend them if you need to store your belongings.

Wonderful experience here with Marc. Being that it is my first time ever renting a storage unit, he…read morehas made everything smooth and pleasant. All of the reviews here ring to be true. Marc is great at what he does. Thank you!

Marc is very helpful and the facility and bathrooms are very clean the prices are very affordableread more

I have had a storage unit here for years, and everything has been good up until recently with the…read morechange of management. Back in the day management turned the lights and electricity on as soon as it got dark outside. Now they turned them on extremely late and people can't do nothing because of no power. I hope they can fix this soon as possible. Other than that, no issues.

I found the staff at this U-Stor location very helpful, professional and downright friendly…read more Their buildings are immaculate, stay dry in rain (I checked my unit on a rainy day just to make sure), and the security is very good. Each unit has an alarm that is disabled when you enter and you can't leave until you turn it back on again via a touch pad. Prices were very competitive with the other storage facilities in the neighborhood. Newer too.