I can't tell you how amazing Ed from here is. He made getting a storage unit a breeze. He was quick…read moreto respond back to our original reservation set-up. We were greeted with a smile when we first came in. I had to go into the office a couple of times for various reasons and every time he was quick and knowledgeable. The inside of the storage units we saw were all clean. The facility is very well maintained. I can say this enough that Ed was the star of this experience.

This apparently is the account management for the Public Storage facility I used in Josey. My unit…read morewas burglarized sometime in the last week. I left messages 3 times yesterday and just left a 4th message, with no response. Worst customer experience ever. Rent here at your own risk!

This is the second time we have used the services of Element. As with our first experience, they…read morewere fantastic. The guys who showed up, Elly, Marvin, and Juan, were friendly, courteous, thoughtful, careful, and efficient. Everything arrived at its destination in good condition and on time. The final bill was less than the original bid, so naturally, I was pleased with that. Jeff Akin at the office was very easy to work with and he was able to fit us into an acceptable date on short notice. I highly recommend Element Moving and Storage for your moving needs. I will definitely contact them first for our next moving needs.

The estimate was spot on and the guys were amazing. They worked hard all day in the 100+ degree…read moreheat. Always with a smile they handled everything with care. I won't use anyone else!

After a dismal pricing experience with "Public Storage" in Frisco, we found a really good price…read morewith Cube Smart in McKinney on Alma. Although they didn't have the larger sized unit we needed, we took two smaller units and the price for both was reasonable. Getting paperwork done and moved in was pretty easy. Although I knew w were going in on promotional rates, when I inquired about future rate increases I was told rates do go up but they are reasonable when raising the rates. That turned out to be be utter BS. Six months in and we just received notifications that both units were jumping in price by nearly double. Oddly....they also raised the price of the "insurance" which made no sense since it presumably is a pass through with an insurer. The rate jumped from $185 per month to $328 per month. When I wrote to the manager to express my displeasure on September 7, I promptly got a response indicating, "let me look into this for you, give me a couple of days". Never heard another word and now two and a half weeks later they charged me the higher rate. We moved to avoid this kind of price gouging tactic to a company we assumed wouldn't bait and switch us like this. But they did anyway. Beware of this price tricks from CubeSmart.

BUYER BEWARE. This…read morelocation is the worst storage location I have ever experienced in my life. They claim they are customer service focused but don't let them fool you, they are money hungry scam artists. I rented a unit and moved in the end of December 2023 and they sent a rent increase May 2024. This confused me because I have never seen a large rent increase like that, especially so soon after I moved in my unit. I called in May, the general manager ( Tammy) told me they sometimes have " yearly increases " and I informed her I haven't even been in there for 6 months, let alone a year. She said she would look into and give me a call back. I never received a call back from her or any further information. I called two weeks later, an employee answered and claimed they were going to speak to the company and get back to me. I never received a call back. I called two days ago asking about the status and he again said, he is going to speak to the company and call me back. I never got a call back. I finally just went inside the location and the general manager was extremely rude and nonchalant about the entire thing. I asked her if they would be decreasing the rate when the street rate goes down since that was the justification for It going up and she said no, that doesn't happen. I said so at any point in time you all can increase the rate whenever you feel like It and It won't ever go down, she said yes. I said to her why didn't someone inform me that there is a possibility of increases prior to a year and she said " it's not my job for you to read the lease". I said I called back in may and things are still not resolved and her response was " you aren't our only customer" and she lied and said they have been sending me emails and texts, both were false because the only communication between us was when I was calling and emailing. As I'm continuing to ask questions, she stated " i'm not arguing with you so you can leave my office". I firmly said no because I was requesting information for the corporate office. She wouldn't give me the information. It got to the point where she just stopped responding all together as i'm trying to speak to her and ignored me as i'm standing there. Along with the other employees who just stood there acting like I wasn't there. No solution was provided and no response from corporate was given even though they claimed they reached out to them. It was clear that they couldn't care less about their customers because they are just trying to fill their units for the highest price possible and push out all existing customers with their sneaky financial gain tactics. Overall this is the worst storage unit experience I have ever had. Don't be fooled by the rates they give you up front because in a couple months they will go up and continue to go up until the pockets of the company are satisfied. They are money hungry and don't care about customers at all. Be very cautious when considering this location. Also be very cautious of this extremely rude manager. Other reviews about this let me know i'm not the only person who has had a terrible experience with this location and their manager. BUYER BEWARE!!!!

This review is based on my own experience with this company directly and indirectly, along with…read morecompelling reasons why local businesses are so vital. We have lived in Garland 40 years; I live near the facility on Crist Road. I have both a storage unit and a trailer parked there. One night or early morning the trailer was stolen, and they were "ON IT". Called us in the middle of the night, showed my husband and GPD great video footage of how they broke into the gate and shows them driving off with the trailer. We were able to get the trailer back unharmed due to their quick action. When you call them, they answer the phone personally day or night. The prices are lower that the conglomerate chain on average as they save in the marketing area due to superior service, word of mouth keeps them full. They have a fair agreement plan, and do not try to lock you in a contract for a specific time frame. The business ethics alone are outstanding and again, I say this is a direct result of being a small business and the importance it has. I don't know this as fact, but I am sure that many times the owner has been approached to sell to a big national or even global company but chose not to. Tells you volumes right there; she cared more about her customers, her community, and city by not "selling out". Who knows how rich she could have been taking one of those deals. These are the OPITIME of people we want in our city. Virtue and common sense, turns out have real impact. Here are a few other reasons: Economic Impact Job creation: Local businesses are major employers. They often provide jobs to people in the community, helping reduce unemployment and boost local income. Money stays local: When you shop locally, more of your money stays in your community. Local business owners are more likely to spend their earnings locally, which keeps the economic cycle flowing. Better Customer Service Small businesses often offer more personalized, friendly service because they value their relationships with local customers. They tend to go the extra mile because their reputation in the community matters. Community Character and Identity Local businesses contribute to the unique charm and personality of a town or neighborhood. Support for Local Causes Local business owners are more likely to support schools, charities, and community events. They're often the sponsors behind local sports teams, festivals, or fundraising events. The bottom line is that locally owned businesses have a much more vested interest in the community on every level and will look out for the interest of the community over that of a national chain like Walgreens or Walmart I can't say enough good things about the personal customer service, easy terms, and fair pricing. I highly recommend Armadillo Storage on Crist Road in Garland. Thank you for reading.

It was such an easy, pleasant experience I have ever had to rent a storage unit. I had lease…read morecompleted online in less than 10 minutes. I am impressed with their efficient system, great services, clean environment, especially the reasonable rent. I also like Armadillo Storage 24 hours gate access with security cameras and all lights. I highly recommend.

I have used this company twice in the past couple of years and their customer service is amazing!…read more Scott, Ezekiel and all the folks at Units, Lewisville are friendly, responsive and a pleasure to work with.

I have had a great experience with UNITS so far. They have been extremely responsive and I truly…read morefeel like my business is valued. Carson dropped off and picked up my unit and was there exactly when he said he would be, with great communication. Grateful to have found such a wonderful, local company. Can't recommend them enough!

Moving is STRESSFUL. This is a very hard job, and I'm grateful to have a a family owned and…read moreoperated company I can rely on to do it for me. I've used Wrightway 5 or 6 times...maybe more. All the moves were good to great. Communication is always great, and the teams are always on time and polite. I know when I move, things are going to get broken. I have insurance for that. If it's important, I move it myself. I appreciate the Wrightway team and will be booking another move soon!

Great company for your moving needs. On time, very organized. Have used them twice now. Same…read moreservice same great pricing. Will recommend them to others. Thanks again for a smooth moving experience!!!

I'd never use this company again. Have been a customer for…read moremany years, and their customer service has declined drastically the last couple years. Always late. Always cancelling at the last minute and telling me to find someone else. If this is how they treat their long term customers, I can't imagine what they do to their new customers.

Have used Alexis Delivery for years! Very organized and efficient! Would definitely recommend!read more

Had a few experiences with moving teams and they were poor with the movers being careless but this…read moreteam exceeded my expectations and was completely different! Phillip and Corbin were the movers and they did an exceptional job being careful from beginning to end. They padded everything down in the home and all the furniture was wrapped properly. I had few items needed to be reassembled which they did perfectly!! They were attentive to detail and careful to not ding or scratch any of furniture or the area of the home. I had just got new carpet and paint and they left it flawless without any issues. Meghan that answered/ coordinated move was very helpful and responsive to questions! I will definitely use again and request to have Philip and Corbin

As we're unpacking more, we're finding that many things were done poorly. For our front hall…read morecloset, for example, it's just one big box with all of our coats and shoes thrown together. No wrapping, no care shown to avoid dirty shoes rolling around inside of the coats. It's a friggin' mess. And I have a nice collection of silk ties; these were all balled up and thrown in a box. My wife also cut her hand on an exposed screw, because the wall fixtures we asked to be packed had the screws left in them. I hope she doesn't need a tetanus shot.