The assistant manager/Sherry doesn't have good customer service and she doesn't know how to speak…read moreto customers in a good manner and I experienced that tonight around 11:00 pm when I put my gate code in and entered the property went to my unit and found that I had been over locked sometime earlier today 4/4/2026 and I paid my bill in full online on 4/3/2025 my space shouldn't have been overlooked. So I went to the office and rang the door bell no one answered so I rang the bell on the apartment that is attached to the office also no answer then I called and left a message, so then I went to the apartment located at the back of property and I knocked very lightly Assistant manager came to door I ask if she could tell me why I'm overlooked she was very rude when she told me I didn't pay my bill, I then told her that is wrong I paid Friday asked her if she could call the Manager she then told me I would have to take that up with Christina and that she wasn't fucking calling anybody for me, then her dog came running after me like it was going to bite me and I told the dog to get away from my then Sherry told me fuck off mother fucker and to get the fuck away from her door and that she wasn't helping me with shit, so I walked back to my space and got in my car entered my code and left the property sent another text message and an email to the property in Broadway Blvd, Garland Tx.

Christine is really nice and very polite; there's plenty of reminders to keep up with your storage…read more It keeps customers from getting blindsided with late fees or auctions. There's no mysterious fees during the move in and the lock is complimentary. Also access is 24 hours a day with no surprises like codes changing out of nowhere. The cost is a good value because it's rules are pretty basic...just follow them and everything will go smoothly. Not trying to slam the others but it's nothing like "snatch & grab" places like Public Storage or Extra Space Storage with extremely high turnover rates for auctions. Try it...drop my name if you go...

Great service and customer care. Clean storage facility…read more Thanks for all your help Dona!! brandie&brandan

The property and storage itself was fine, but I began renting a small unit in June of 2022 for $73…read more Got a latter in the mail this month saying it goes up to $103. Canceled immediately. 100% a bait and switch. I am looking on their website now, and that same size storage unit is being marketed for $44. Clearly there are way too many games with pricing so I would highly advise to stay away and find another local storage if you plan to be there longer than a month or two.

This might be the cleanest storage facility I've ever seen! I could probably eat off the floor. I…read moremean, I wouldn't, but I bet I could. April was amazing as were all the lovely people I spoke with. I got the online discount and reserved my unit, and the next day (or three - I admit nothing), I went in to finalize the rental with some general paperwork. Easy peasy. Check your homeowners/rental insurance before going in to see if they cover storage. PS requires insurance, which is pretty standard. The cheapest they offer is $11/mo.

Under no circumstances should you rent storage from the Audelia road Public Storage location if you…read moreever want to see your stuff again and there is almost never a manager to help you. For the past 2 weeks, the service elevator in Building B has been locked in "Fire Recall" mode. Nobody on the second floor can access their unit because the elevator is stuck, with its door WIDE OPEN, on the first floor. I first encountered this issue two weeks ago when I came to access my unit. When I could not, I left. I came back last week, assuming the issue had been resolve. It had not. I had to report the issue through the public service kiosk, due to there being no manager present. To top it all off, they raised the rent $12. I resell stuff on eBay and not having access to my inventory is killing my business.

Amazing customer service from Barbara!…read more I've been renting a storage unit at The Attic Self Storage, and I just want to take a moment to recognize Barbara for always being so kind, patient, and helpful. Every time I've needed assistance, she has gone out of her way to help me and has always treated me with respect and understanding. Even during times when things weren't easy for me, Barbara was always sweet and willing to work with me. She never made me feel uncomfortable or judged, and that really meant a lot to me. I'm actually moving out of my unit now, but I definitely wanted to leave a review because Barbara is truly one of those people who makes a difference in a customer's experience. The company is lucky to have her! Thank you for everything, Barbara! You have been absolutely wonderful!

The units are clean. The property is well maintained, and the on-site host is very pleasant to…read moredeal with. I like when I roll up the door on my outside unit, a motion activated LED light comes on. The security is as good or better than other self storage places I've used in the area. The rates are fair, but they're not cheap.

Their facility is a little older, but the rates are as good as I could find anywhere, and they are…read morefamily owned, so you get personal service without all the run-around on access and fees, also as a contractor I appreciate the fact theyhave no issues with us working out of our units. We use three of their locations right now, storing materials in the areas we work. Thanks A Mini Self Storage, hope this review helps someone out there! --S

I'm absolutely pleased to give a 5 star review! If I could give more I most definitely would!!…read more I came across Noah's Storage in a crunch with needed a storage unit ASAP! The gentleman there .. Tom .. Andres .. have been NOTHING short of AMAZING! Their customer service is TRULY ONE OF A KIND!! Not only in this world we are living in that so many of us are uncertain of . They whole heartily provide customer service to a level that is extremely rare to come across and is extremely appreciated and warming ! Thank you !! I HIGHLY recommend if you are in need of a storage unit .. you will be taken care of in all aspects which can be stressful we all know ! This company with such STRONG assets in lead rolls will continue to keep doing what they are for TRUE customer service! Thank you ! Look forward to seeing you again soon!

From the owner: Noah's Ark Self Storage in Dallas is a state-of-the-art facility that offers temperature control…read moreand drive-up access. If you're looking for a clean, affordable self-storage option operated by a friendly staff, drop into our newest Noah's Ark Self Storage facility. Our features include online bill pay, security cameras, boxes & supplies, and more. Check out our website for special web rates and ongoing promotions!

Do not expect any level of customer service here. The staff genuinely do not care about you and…read moremake it clear you are inconveniencing their day by your mere existence. The guy with the owner name tag is the worst of the group. Bad attitudes and miserable existence is the rule of the day here. Go anywhere else even if it costs more money.

Do not go here to get propane. They have the worst service. Waited over 30 minutes before…read moresomeone showing up.

Central location near Northpark Mall. Easy access and pretty large facility. Close for SMU students…read moreneeding to store things. Climate controlled. Easy access from both sides of building. Rolling dollies are usually by each door.

The rates are Ridiculous! Their technology doesn't work. Their app for your account information…read moredoesn't work and the management wants you to think everything is ok with their service.

Reniga was excellent. She assistant me with everything I needed in a professional manner…read more Thank you.

Had a pretty good experience renting a storage unit here. It's located in the Garland area and the…read moresurrounding area seems safe for the most part. The big reason I chose to go with this facility is they easily offered one of the best rates for storage units in the Dallas area. The staff here was very friendly and was always willing to help where they could. The app to get in and out of the Public Storage area and make payments is very useful as well. My only issues with this location had to do with my rate increasing after 6 months. Something I never felt I was made aware of. Also, there was a little what looked like rat feces when I went to move out in the corner of my unit. The movers were the ones to originally make myself aware, but never saw any damage to my own belongings in the end. I will also say when I initially moved in, the locking mechanism wasn't working, but the staff made sure to fix it immediately later that day once it was pointed out. All in all, I'd definitely recommend this place for anyone looking for a storage unit at a great rate in the Dallas area!

I have been renting here for a few years & I always use the specials online to get the best price…read more Even existing customers qualify for the deal. Now they have codes on the doors which is way better than having to go to the office for a key to get into the hallway where my small unit is located. They also implemented a code to get out of the place which is annoying but I know it's for security. In the past they helped any way they could for me to get the key...I have a regular job so them closing at 6 wasn't convenient but they would wait an extra 5 minutes so I can get there to get the key. This place is the best bang for your buck (I drive almost 20 minutes just to get here). It's not in the safest neighborhood so I don't recommend going at night or do what I do & take your handgun with you & keep it on your person at all times. I usually make my husband go with me cuz even though he's a scrawny lil thing, it's still an extra pair of eyes! When you rent a unit it probably won't be swept clean so bring a broom if u care. All my units were dirty. No biggie for me, just a quick sweep.

Been renting for several years and it has gone down hill they don't take care of the place THEY…read moreJUST DONT CARE. They are broken into constantly and they do NOTHING to secure the property or the units better THEY JUST DONT CARE if I could afford truck to move out of my 2 units I would be out of there TODAY