worst public storage ever, management doesn't keep up the property, gasket on my door was rotted,…read moreceiling was leaking inside, lot of dirt came in the unit from the highway, some one put food in their unit and we had a rat infestation and rat droppings every where. Management personnel was very rude and not helpful, when we were moving out they kept badgering us and telling us we were going to get $100 fine if we used the dumpster for any trash. Everything in the unit had to be trashed and they want me to pay another month.

Stacey gives exceptional customer service. I mentioned my rent went up yet again and she said she'd…read moretry to help . Within hours I had an email that a decrease was approved ! Thank you Stacey for hearing me and helping .

staff was super friendly and very informative with total ease in reserving and servicing this new…read morecustomer. it's nice to hear friendly voice s over the phone

I recommend this place for your storage needs. I live down the road and chose BTA Rockwall for the…read moreconvenience. Glad I did. The ladies up front were very welcoming, and got me set up in around 10 minutes. The facilities are very clean, and well maintained. Prices are on par for what you are getting here. If your near a BTA, I recommend checking them out!

I can't say enough great things about this storage facility! Everything about our experience was…read moresmooth and positive. The climate controlled storage kept our belongings in perfect condition, with no water damage, no issues whatsoever. The staff was incredibly friendly, helpful, and genuinely cared about providing great service. As a military-friendly business, they really stood out, and the pricing was surprisingly affordable. If you're looking for a dependable, clean, and customer-focused storage company, this is the one!

We have rented several units off and on over the years at Sunbelt Storage in Forney. They go…read moreabove and beyond on customer service. Carrie is amazing! She has been such a huge help. Her husband too. One day I had a few heavy things to unload and she went to get him to help. I couldn't have done it with out either of them. Carriie was always helpfull in any customer needs. Her kindness and smile will light up anyone's day. I would recommend Sunbelt in Forney over any other storage facility in North Texas. I don't normally wright reviews. But I just had to write this about such an awesome company and staff. Thank You Carrie! Robert K.

The units are clean. The property is well maintained, and the on-site host is very pleasant to…read moredeal with. I like when I roll up the door on my outside unit, a motion activated LED light comes on. The security is as good or better than other self storage places I've used in the area. The rates are fair, but they're not cheap.

I have found the staff at the facility very helpful and always willing to work with me. The price…read moreis very affordable and secure. The manager lives on the premise and has been quick to offer help when I needed to come by a little late to sign up for a unit. I rent to help with some of my business clients when they have too much stuff and we need to store off site during a move or remodel. They have new updated facilities that are very convenient for the Lake Highlands are. I have never had a problem with safety or security. Thanks for being good neighbors.

This location and Chic Fil A may be my best 2 experiences and to speed and efficiency…read more Reniga on site manager was fantastic and it was a swift transaction. Thank you SN

Reniga was very nice and helpful. She was able to get us in and out with ease. Very appreciative…read morefor her help.

I am writing this review because vegans are stupid and I loved your sign today. If I ever need a…read moreself storage place, I will definitely be going here.

Very friendly staff, clean and secure facilities. The price point is fair for the service you get.read more

Me and my friend just moved our things in, and I cannot say enough good things about it. Move-in…read morewas quick and easy, even for two college students who had no idea what we were doing. The unit was spacious, very clean, and easy to lock and unlock. John helped us get settled in, and he was so kind and helpful!!

Expensive, but good clean facility on Greenville at Meadow in Dallas. Rates continually go up on…read moreloyal customers. I have been using Cubesmart (Previously Noah's Ark and then before that something else, I forgot name) since they opened and there is no financial consideration at all for years of loyalty. I am open to moving to a less expensive unit.

The assistant manager/Sherry doesn't have good customer service and she doesn't know how to speak…read moreto customers in a good manner and I experienced that tonight around 11:00 pm when I put my gate code in and entered the property went to my unit and found that I had been over locked sometime earlier today 4/4/2026 and I paid my bill in full online on 4/3/2025 my space shouldn't have been overlooked. So I went to the office and rang the door bell no one answered so I rang the bell on the apartment that is attached to the office also no answer then I called and left a message, so then I went to the apartment located at the back of property and I knocked very lightly Assistant manager came to door I ask if she could tell me why I'm overlooked she was very rude when she told me I didn't pay my bill, I then told her that is wrong I paid Friday asked her if she could call the Manager she then told me I would have to take that up with Christina and that she wasn't fucking calling anybody for me, then her dog came running after me like it was going to bite me and I told the dog to get away from my then Sherry told me fuck off mother fucker and to get the fuck away from her door and that she wasn't helping me with shit, so I walked back to my space and got in my car entered my code and left the property sent another text message and an email to the property in Broadway Blvd, Garland Tx.

Christine is really nice and very polite; there's plenty of reminders to keep up with your storage…read more It keeps customers from getting blindsided with late fees or auctions. There's no mysterious fees during the move in and the lock is complimentary. Also access is 24 hours a day with no surprises like codes changing out of nowhere. The cost is a good value because it's rules are pretty basic...just follow them and everything will go smoothly. Not trying to slam the others but it's nothing like "snatch & grab" places like Public Storage or Extra Space Storage with extremely high turnover rates for auctions. Try it...drop my name if you go...