Great value especially with how many boxes you get, and there are a large number of packages to…read morechoose from based of your move size. The owner is extremely kind, I messed up and left him waiting a long time when he was dropping off my boxes, and he was very understanding and just an all around great guy. Truly one of the best companies I've worked with.

10/10 would definitely recommend. I moved from one city to a new city in dfw. I was greeted with…read morekindness, care, and attention to my needs. I had a special situation that required an extra pick up from my new home. Elephant Trunk worked with me and made sure everything was taken care of as needed. The drop off and pickups were fast and efficient. I would greatly recommend making sure you are considerate to have all your containers in one central area. This creates a smooth pick up and it helps out greatly with the pick up. I truly appreciate their professionalism and great energy. Thank you so much!! If you want the BEST GO WITH ELEPHANT TRUNK MOVING.

Thorough, efficient, highly professional. Would book again if I had to move again!…read more For help moving mostly just my large items (couch, bed, tables, etc) into a third floor elevator-less 1b1b apartment on a hot Texas June morning, Marlin and Gary with DFW moving company were exactly what I was seeking. Workflow: - straightforward online form instead of trying to make a phone call during business hours while at work - email confirmation right after submitting form and again two days prior to the move - as described in their email, on the morning of, I received a phone call within an hour before, informing me that they were on the way - they arrived just before the scheduled time (I was their first move of the day) - I had packed the things I wanted them to move in advance, so I showed them the piles of things I wanted them to move - we signed the contract (all the things I expected + insurance option, with the default basic option as a price per weight reimbursement for any damaged items) - without even having to say much to each other they knew where to start - wrapped all the big furniture in blankets and duct tape - couch cushions were temporarily a little squished as they do during a move, but there were no damages to anything - after the move, I verified that everything had been moved and signed the post-move part of the contract Pros: - perfect workflow for a zellenial who's used to ordering things online and they magically appear - the team understood that my goal was to stay within the 3h, told me it was definitely reasonable, and were ultimately able to accomplish it - paid in cash and exactly as quoted (minus the $75 deposit) with no surprise fees and no extra charge for supplies or gas or stairs

The guys, Jimmy,Alonso &Davion where very professional &…read morefriendly they moved my property like it was their own. Great job The only thing was keep the appointment time. Thanks, Tommie​

I really hate to leave this review but I feel like I'm being ignored and have no other options. I…read morehired them for a move Friday morning and it has been a nightmare since. At the start the guys seemed cool, but as the move went on their attitude changed. They started complaining about how much stuff I had even though I did a full intake with them beforehand and we already agreed on a price. They even started insinuating I should go to an ATM to pay them more money, which made me feel uneasy and was unprofessional since the rate was already set. I moved into a brand new building where I'm only the 3rd person on my floor. A hallway light fixture was broken during the move and they told me they didn't do it. However, management knocked on my door later saying they have them on camera breaking the light and damaging the walls. On top of the building damage, my vanity was broken, some furniture was scratched, and the monitor for my work computer is broken. I've asked repeatedly for their insurance information so we can resolve this, but they aren't responding. I believe I've been blocked now because my messages are no longer going through. Please reach out so we can resolve this.

A little pricey for my move, but they showed up quick and moved quickly without damaging my things.read more

This company quick to respond to my request. The men who moved me were polite and efficient. They…read morewere conscious of the time and moved quickly! Neat, careful and moved everything without damage! Don't be put off by the hourly rate! They incorporate the add-ons in that rate. You will not pay more. In the end you will pay less because they do not "ride the clock"

I am a repeat customer simply because they are extremely professional and always go above and…read morebeyond my expectations. They are so careful with my items, wrapping each piece in blankets, straps and shrink wrap and gentle with everything they touch. Their attention to detail is excellent and they communicate well before and after the move. They may charge a little more than other movers, but once you see them in action, you'll agree it's well worth it. I highly recommend this mover over all others.

Put my household items here for a few weeks. Turned into a few months!! Price stayed the same and…read morethe items were untampered and all good (from what I can see from moving). Once I unpack and confirm billing has stopped for the next months I'll update (if there's any issues). Other than that... Dana, Paige and Nikki are AMAZING! This is my first time using storage and I didn't have to haggle. I didn't have to double check on charges or deal with any drama! In fact, Paige called to let me know that my account was not on auto pay (I thought I had set it up but that was something else). I was so happy she called!! After that it was plug and play. I ended up doing the unit longer and when I came out I was half expecting to maybe have some type of issue with maybe bugs or you know just regular stuff it was inside and air-conditioned but I figured there's gonna be some thing you know since it has been so many months. Everything was great for him as far as what I can tell if anything changes I will come back and update. This was one of the most positive experiences not only from calling around other places, but pricing, location and cleanliness. The biggest and most impressive part was when they cut the lock for me because I had left the keys in another state. They were able to give me a very good price for the extra work and I was incredibly grateful rather than having to call a locksmith! Dana is amazing! I absolutely love these three ladies! Great work! Thank you again so much for all of your help!

I big thank you to both Paige and Tanner yesterday who went out of their way to help myself and my…read morefather when we were getting things out of our storage! They went above and beyond and even helped me with cleaning some dust/dirt off furniture with a blower machine and sweeping out the unit without asking. Amazing costumer service! Thank you both!!

I called on Tuesday and had the crew called Segoviano - Miguel, Carlos & Jorge show up right on…read moretime at 9am. My furniture, mirrors and delicates were well-wrapped and everything out of the house with no damage to stairs or walls on the way out. At my new place, everything was delivered where it needed to go and reassembled as needed. The crew was polite, efficient and tidy. Definitely will call in them in the future.

I rarely leave negative reviews, but after giving AB every opportunity to make this right, I feel…read moreit's important to share our experience. We hired AB and paid for a one-day move. Before moving day, they had the opportunity to assess the size of our home and determine what equipment would be needed. Despite that, they arrived with a truck that was too small to complete the move. Instead of having a second truck available, a large portion of our day was spent searching for a U-Haul. The U-Haul they eventually rented was also too small, and the movers repeatedly pressured my husband to transport our belongings in our personal van because they didn't have enough room. What should have been a one-day move turned into a two-day move because AB failed to arrive properly equipped. The problems didn't end there. The movers lost the hardware needed to reassemble our refrigerator, leaving it unusable until the end of the second day. As a result, the refrigerated and frozen food we had carefully packed in coolers spoiled. We submitted receipts documenting our loss. Our Lovesac AnyTable was gouged and chipped during the move, and numerous other items were scratched or damaged. Instead of placing boxes and furniture into the correct rooms as we paid for, many rooms were simply filled with random stacks of belongings. Even worse, the garage was used as a dumping area, with heavy boxes, furniture, and miscellaneous items piled together. We have had to move many of those items ourselves just to unpack and determine what else may have been damaged. After I submitted a formal claim, AB did send a representative to inspect the refrigerator and the other damage. He looked everything over, told us the necessary refrigerator parts would be ordered, and made it seem as though he would be back the following week to complete the repairs. That was more than two weeks ago. Since then, we have repeatedly called, left messages, sent additional photos, and provided everything they requested. We have received virtually no communication, our calls have not been returned, and we have since learned the refrigerator parts were lost. We were never proactively informed of that or given a timeline for resolving the issue. Mistakes can happen during any move. What has been the most disappointing is the lack of accountability, communication, and follow-through. We paid for professional movers so we wouldn't have to finish the job ourselves or spend weeks chasing the company to honor its commitments. At this point, I cannot recommend AB based on our experience. I sincerely hope they will finally complete the repairs, resolve our claim, and stand behind the service they promised.

Great service, thank you! Julia was truly the best person for what my families needs were. It is a…read morehuge task to work with three strong women that live in one home. Then help organize all of their stuff! My mom had downsized and still wouldn't let go of some of the big pieces that no longer fit in a smaller home.

Where have you been all life?! Great service!…read moreI'm finally getting organized and got rid of years of unused clothing! Highly recommend!