U.S. Postal Center now open…read more My choice for Post Office services. Knowledgeable, friendly and convenient. That's all you need.

So nice and clean is the first ting you notice. I'm so happy that this one had indoor storage…read moreespecially with the weather down here. Decently priced for the area but the associates up front made me rent a unit. it was so nice speaking with Cheryl and Tiffany, they made me feel welcomed.

Pros: The facilities are REALLY clean, including the bathroom!! The staff is really friendly and…read morepatient! The storage unit itself is clean and exactly as described. Cons: The reason I didn't give 5 stars is due to lack in communication of "hidden fees". I spoke with staff over the phone, looked online and paid attention to all the emails I got from them. I was expecting to pay the $1 + $24 one time admin fee. What I was never told about or aware of is the cost of their lock, which is an additional $21 and change and they REQUIRE you to carry insurance...the lowest available is $11/mo. If you don't accept their insurance you cannot complete the rental process, had I known ahead of time I would have purchased my own at a MUCH lower cost. I ended up paying almost 2.5x as much as I originally expected in total.

Do NOT rent here!! Not only is most of the staff lazy and unhelpful, they raise their rates every…read morefew months! I started out paying $75 for a 10 x10 and received notification that my monthly rent will increase to $115 in July! The representative told me that they will raise based on demand and they do not have to give you a locked in rate! My friend's rent increased to almost $300!! Do not rent here! Also, the manager is super lazy and will not help you with anything!

well, maintained area that we safely store numerous trucks at. Very courteous staff. feel it is a…read moregreat value.

The old Extra Space storages have no lights in them. The new ones do but I rented my storage at…read more$230 a mo for a 10 X 30 in July. It is now March and when I looked at my automatic pay bill the other day, it is now $450 a month!!! How can they up it almost double without informing me? It has not even been a year! This is high way robbery

Great service from staff. Lots of incentives offered and clean, quiet storage facility. Close to…read morehome as well which is a plus!

I have rented from several storage facilities thru the years and I must say this is the best one…read moreyet. Price is fare, very clean and is well managed. Worked with Jody and she was pleasant to deal with and knew how to get you in and out quick. Great place I recommend it!!!

After a dismal pricing experience with "Public Storage" in Frisco, we found a really good price…read morewith Cube Smart in McKinney on Alma. Although they didn't have the larger sized unit we needed, we took two smaller units and the price for both was reasonable. Getting paperwork done and moved in was pretty easy. Although I knew w were going in on promotional rates, when I inquired about future rate increases I was told rates do go up but they are reasonable when raising the rates. That turned out to be be utter BS. Six months in and we just received notifications that both units were jumping in price by nearly double. Oddly....they also raised the price of the "insurance" which made no sense since it presumably is a pass through with an insurer. The rate jumped from $185 per month to $328 per month. When I wrote to the manager to express my displeasure on September 7, I promptly got a response indicating, "let me look into this for you, give me a couple of days". Never heard another word and now two and a half weeks later they charged me the higher rate. We moved to avoid this kind of price gouging tactic to a company we assumed wouldn't bait and switch us like this. But they did anyway. Beware of this price tricks from CubeSmart.

BUYER BEWARE. This…read morelocation is the worst storage location I have ever experienced in my life. They claim they are customer service focused but don't let them fool you, they are money hungry scam artists. I rented a unit and moved in the end of December 2023 and they sent a rent increase May 2024. This confused me because I have never seen a large rent increase like that, especially so soon after I moved in my unit. I called in May, the general manager ( Tammy) told me they sometimes have " yearly increases " and I informed her I haven't even been in there for 6 months, let alone a year. She said she would look into and give me a call back. I never received a call back from her or any further information. I called two weeks later, an employee answered and claimed they were going to speak to the company and get back to me. I never received a call back. I called two days ago asking about the status and he again said, he is going to speak to the company and call me back. I never got a call back. I finally just went inside the location and the general manager was extremely rude and nonchalant about the entire thing. I asked her if they would be decreasing the rate when the street rate goes down since that was the justification for It going up and she said no, that doesn't happen. I said so at any point in time you all can increase the rate whenever you feel like It and It won't ever go down, she said yes. I said to her why didn't someone inform me that there is a possibility of increases prior to a year and she said " it's not my job for you to read the lease". I said I called back in may and things are still not resolved and her response was " you aren't our only customer" and she lied and said they have been sending me emails and texts, both were false because the only communication between us was when I was calling and emailing. As I'm continuing to ask questions, she stated " i'm not arguing with you so you can leave my office". I firmly said no because I was requesting information for the corporate office. She wouldn't give me the information. It got to the point where she just stopped responding all together as i'm trying to speak to her and ignored me as i'm standing there. Along with the other employees who just stood there acting like I wasn't there. No solution was provided and no response from corporate was given even though they claimed they reached out to them. It was clear that they couldn't care less about their customers because they are just trying to fill their units for the highest price possible and push out all existing customers with their sneaky financial gain tactics. Overall this is the worst storage unit experience I have ever had. Don't be fooled by the rates they give you up front because in a couple months they will go up and continue to go up until the pockets of the company are satisfied. They are money hungry and don't care about customers at all. Be very cautious when considering this location. Also be very cautious of this extremely rude manager. Other reviews about this let me know i'm not the only person who has had a terrible experience with this location and their manager. BUYER BEWARE!!!!

I have been a client of Advantage Storage in McKinney for 4 years now I have always received…read morefriendly and professional service . The facilities are clean and well kept . Security is a big plus , I feel really comfortable knowing that the items I have in storage will be safe and protected from adverse weather conditions . Adam the property manager is always very courteous and professional , superior customer service , he makes sure that his staff is well trained, professional and courteous . Thank you to Adam and Noor , and thank you to Tanner and AJ who are no longer there . Top notch customer service with kindness and a smile . Sidney

My family and I moved here from NJ so we needed to find a place to store our stuff for a few months…read morebefore moving into our new home. This place offered us to do that at an affordable place. It is convenient and safe so we can have peace of mind that nothing will get ruined. Definitely would recommend this place!

SmartStop Self Storage was a great experience. Carson, the manager, was excellent -- very straight…read moreto the point, professional, and efficient. I really appreciated how quickly he understood what I needed and helped me get everything set up without any hassle. He made the whole process smooth and stress-free. Highly recommend this location if you're looking for straightforward, helpful service!

Had a great experience with the storage company. They are respectful and prices are reasonable. I…read morewould recommend this storage company for the storage unit are very clean and easy to access your storage.

Reserved my spot online. Stopped by and Vicky greeted me when i went into the office to pick up my…read morelock. What a lovely surprise when she drove me back to the unit and showed me the lock was already in a bag ready to go for me at the unit. Perfect experience. Also saved $$ on my current unit.

Vickie has gone above her managers position. She is also…read morevery friendly. Very knowledgeable of the storage facility and able to assist in choosing the right unit. The place is clean and secure.