I receive nothing but good service from this location for the past 3+ years. I'm marking this a 4/5…read morestars only because I'm not completely blown away. I really like this location and will continue to store my items here for as long as I need additional storage space. There are only two issues that I have, both of which are not really that bad... First issue: there is only one person to answer questions. The fix: I don't handle business with them at the last minute. The person working today will always get back to me the same day, but it might not be in the next five minutes. The person calling me back is always very courteous and willing to walk me through issues without making me hang up and call back. Second issue: price. It's a little high, but the service I receive and the proximity to my home makes this price fair.

not too happy they just raised my rent again. I switched to Public Storage because they had Great…read morerates. I only have a little 5 x 5 Storage And now I've been here several months in the rate just went up again. I don't know why they can't give me a good rate for at least 12 months without constantly raising it. Not too happy about it.

U.S. Postal Center now open…read more My choice for Post Office services. Knowledgeable, friendly and convenient. That's all you need.

If you're looking for a dedicated wine storage facility, I would recommend looking elsewhere. My…read moreexperience was disappointing from the start. The monthly pricing seemed to change every couple of months, and the locker sizes are awkward and not particularly well suited for storing wine. Access is another major issue. Getting in and out of the facility is cumbersome, especially when you're carrying multiple bottles or cases of wine. Overall, the wine storage area feels like an afterthought rather than something that was intentionally designed and properly managed for wine collectors. The tasting room was also disappointing. While you're shown a tasting room, members apparently don't have access to actually use it, and the overall setup is strange and not very inviting. For a facility specifically offering wine storage, I expected much better attention to the practical needs of wine collectors.

Jacked up the price 77% over a year. No late payments but I couldn't get anyone to email me back…read moreabout why the rate increased so much so I'm out.

Let me preface to say that I don't write many reviews, good or bad. With that being said, I really…read moreadmire this facility's professionalism and politeness. They don't pressure you in renting a unit you don't need and give helpful suggestions on storing items. They seems to go above and beyond to make sure you have a seamless experience. Over the weekend, I moved out of my unit and hadn't notified them yet. They called me a couple days later after they did their security/inventory check to make sure I was the one who vacated the unit. They are really on top of everything. I would highly recommend them if you need to store your belongings.

The place is clean and dry. The property manager, Dennis, is a gem. You figure he's had to tell…read more100 people the same thing, yet you feel you are the only one. His customer service skills are impeccable with that touch of Texas charm. I have had bad experiences with several storage places. I am happy to have finally found a good one.

Clean facility and very helpful staff to help with anything that comes up. Highly recommend to any…read morebusiness owner looking for warehouse space.

I can't tell you how amazing Ed from here is. He made getting a storage unit a breeze. He was quick…read moreto respond back to our original reservation set-up. We were greeted with a smile when we first came in. I had to go into the office a couple of times for various reasons and every time he was quick and knowledgeable. The inside of the storage units we saw were all clean. The facility is very well maintained. I can say this enough that Ed was the star of this experience.

This apparently is the account management for the Public Storage facility I used in Josey. My unit…read morewas burglarized sometime in the last week. I left messages 3 times yesterday and just left a 4th message, with no response. Worst customer experience ever. Rent here at your own risk!

Alren at All Storage is amazing at customer service!! He fixed all the mistakes made when I first…read morecalled and was somehow routed to their national number. Apparently, the national number gets kickbacks when they circumvent the phone calls to them, and they charge significantly more than Alren at the Plano office charges. Like a LOT more. So, if you call their local number, make sure to ask the full name of the representative and where he/she/they are at the moment. Or just ask for Alren. He will take good care of you. The place is SO clean and new and climate controlled. It's the nicest storage center I'd ever seen, and the local staff there is exceptionally nice and friendly.

I am so glad we found this place. Clean, secure, well-lit, super friendly staff and with reasonable…read moreand affordable pricing that is--most important to us--up front and honest. We felt really good about the security and cleanliness of the units (all climate controlled) and the facility overall (the Plano location was only built a couple of years ago and it's super clean). Plus the ease of being able to drive up so close to the units. We worked with Wendy and she's been so kind and helpful and informative through the entire process. I did a lot of research and this place was definitely the right choice. We really appreciated that All Storage had a great intro special but that Wendy was also super up front about what the pricing would be after the special ended. Our close friends had a horrible experience with one of the bigger chain storage places hiking their rent up by insane amounts after the initial first month offer, and that's why we wanted to find a more locally run place. Wendy walked us through everything and went over what we could realistically expect in terms of pricing and it was all very reasonable. She went above and beyond in ways she didn't have to and we really apprecaited it. It ended up being harder than I thought it would be to find a clean, secure, affordable and trustworthy storage place, and so I wanted to make sure to write a review for All Storage in case it can help out someone else who's in the same boat. In short, highly recommend!

We had an unexpected situation that left two women stranded on the highway in the Texas heat, and…read morethe staff at this storage company showed incredible kindness. They welcomed us inside, gave us water, and let us cool off in the air conditioning while we waited for help. Their compassion and willingness to help complete strangers meant more than they probably realize. It's rare to find businesses that genuinely care about people, and these are truly good guys who went out of their way to help when we needed it most. I highly recommend this company not only for their storage services, but because they are kind, caring people who treat others with respect and compassion. Thank you again for your generosity and hospitality.

Absolutely horrible that you can sign a lease for a specific price and within three months they…read moredoubled the rent. Sent me a postcard saying that the promotional period has ended. According to my lease there is no promotional period anywhere on it yet they choose to double the rent. Very dissatisfied customer. $175 for a 10x10 storage is unacceptable.

So far, so good. Reserved online and when I finalized in person, Bridgette found a better deal. She…read morewas training and seemed very thorough, but still handled my reservation efficiently. She gave detailed instructions to enter and find my unit, as well as multiple opportunities to ask questions.

huge scum- unethical! while the law may allow 30 day notice for a price increase believe me expect…read morean increase every 30 days! Scumbags.