Stephanie and Diana were amazing. They were really knowledgeable on units and what would fit my…read moreneeds. Also great location and value for your money.

From the owner: SecureSpace Self Storage Odenton at 1870 Mayfield Road, Odenton, MD provides comprehensive storage…read moreincluding climate-controlled units, drive-up access, and outdoor parking. Choose climate control for sensitive items or easy drive-up units. We offer parking for RVs/boats/vehicles. Our 4-story facility features elevator access and robust security with digital video recording, electronic gate access, logged access, and overnight surveillance. Enjoy convenient online payments (ACH/credit card plans), 7-day access and flexible month-to-month leases. Carts, dollies, and packing supplies available. For storage or parking in Odenton, visit SecureSpace online or call!

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

During my nine years as a customer at ExtraSpace Storage on Route 198 in Laurel, MD, I consistently…read morereceived top-tier service. After an underwhelming experience at another facility in the area, I was grateful to find ExtraSpace Storage, where I was referred by a family member and secured a fantastic starting rate on a locker box. The pricing stayed within my student and employee budget through the years, and as my needs grew, upgrading to a 5x10 unit was hassle-free. Management and staff were always patient, especially regarding any late payment situations--clearly explaining the five-day grace period and late fee policy. Special thanks to Robynne L. Terry and other managers for their professionalism and understanding. The team's compassionate and consistently friendly approach made the facility feel like a second home, both for myself and the many friends and family whom I've referred. Leaving my unit was bittersweet, but I have no hesitation recommending this location to anyone seeking safe, affordable storage and outstanding customer care. ExtraSpace Storage on Fort Meade Road in Laurel truly treats your belongings with the care and respect you deserve

Great customer service !! I reserved a storage space online…read morebut then did not need it at this time. I called the front desk the next day and the office representative ("Q") was Extremely polite, fun, and professional in her immediate cancellation of my online payment. Even though I have not yet rented from this company, Q's respectful handling of this issue speaks volumes about the way that this storage company is managed and operated. And what a Cool nickname: Q !!

Total bait & switch. They offer 50% off the first month, but then charge an "administrative fee" of…read more$25. For a 5x5 unit, $50 a month it basically means that deal if just false advertising. Also, after I waited almost 30 minutes to be helped, I was told I'd also have to have insurance which is an additional $12 a month. None of this is advertised on their site and they wait until you are in to tell you. There are more affordable storage options in the surrounding areas. I was able to find a different one, offering the 1st month free without any sketchy behavior that is also gated. Save your money!

Great Service n Great Deal at CubeSmart Self Storage. Best…read moredeal in Laurel area. Tried few other but got disappointment. But this one is the best. Don't think much if you reading this review just go n book your now.

My experience with the manager Miss Roseanne basically restored my faith in this country, as my…read moreweek reflected 5 and 1/2 hour disappointment from Verizon and other provider's lack of customer service involved in the moving process. Roseanne exhibits an I care attitude of which nearly brought me to tear's, she resolved a serious burden with truck rental while professionally processing the leasing agreement highlighting all conditions as well, walking the property and reflecting confidence and security proudly insuring we're safe. It's the end of the month, too.. My husband and I were very stressed upon our arrival, I can honestly say she brought joy to a very difficult day, and extraneous week. Thank you so much, Roseanne, you're the perfect exemplary manager. It gives me such pleasure to have met you, and truly greatful for your patience and out of the box kindness. Megan and Chris Koerner

We contacted Laurel Self Storage for overflow space for our business and Rozanne helped over the…read morephone with cost, availability, etc. when I first met her to sign the paperwork, Rozanne was extremely friendly and helpful. Fast forward a few weeks and Rozanne is generally the one that is there and she always greets us with a smiling face and is super helpful and accommodating. In our industry, someone like Rozanne is a welcome face when most people are difficult. I would give Rozanne 5 stars of her own and the storage facility its own 5 stars.

Horrible unit. Had a 5x5 unit on top floor. My furniture and photos were water logged and destroyed…read moredue to leaks in the roof. These were items from my recently deceased little brother and cannot be replaced. Seems like the staff does not walk through the buildings to make sure they are in good order because there are nothing but puddles coming from other units and flooding the hallway. 10 out of 10 would not recommend; especially storing anything you consider to be valuable.

Crystal was great she helped me out she deserves a raise. I was glad for her help yaayread more

Excellent experience ! Great price ! Nice and clean storage unit. Polite and professional staff!read more

I purchased a storage space from here in August of 2023. At that time, for the space and price. I…read more thought it was reasonable, but now. I think the rate they charge is ridiculous!! Now I know everything must go up but to go up in six months from $137.00, plus they charge a $14.00 insurance fee. Add that on monthly to the total. I thought ok not too bad, but to increase from that to $187.00 monthly, and it's only been six months, it is beyond ridiculous, and I have automatic deductions coming from my credit card. You would think they would offer a discount for that but they don't. I was not notified properly that it would be such a large increase per monthly payment. They claimed that they mailed it, but I never received it. Why didn't I get an email or something. I had to call and inquire about this and to be told that they will increase every six months is a bit much. I probably won't be keeping this past a year because I don't feel like it's worth it. Please communicate and how about offering a discount for automatic payments. I suggest you look elsewhere. Rent doesn't even go up every six months. Why would anyone want to pay an additional $ 80.00 or more for one year of storage space. They really need to look into this. I am highly disappointed. I will have to go over my contract because that was not explained to me when I purchased it. Believe it. If it had been, I would not have purchased it.

I was renting from them, but I started off paying in the 100's and every august or anniversary date…read moreit would increased to where I was paying $300's. Glad I'm out

The staff is friendly and extremely helpful. Even though I only needed storage for 4.5 months, the…read moreexperience was pleasant. I especially like the fact that the units are inside and you can drive your car within the storage facilities. Never had any issues with rodents and it was always clean. Would definitely use them again if I needed storage.

Pick-up on a Friday, gave us a truck with a broke side mirror, got a 2nd one told us it was full of…read moregas. It wasn't. Returning the truck, was a nightmare. Couldn't get into the lot. They are cleaning the trucks where you return the trucks and they were behind. So returning on Saturday creates a backup onto Rte 1. My husband made a way into the lot. Gave the keys to someone and they gave him a receipt. We got charged for 2 days not one and we returned it full of gas-no credit. Won't use this location again.

Outstanding! I went for an unscheduled pre-check and Jerome checked my F150 and Jerome spent time…read moreusing the system ensuring it would pull a Dolly with a Corolla on it and how it all worked. He put a quote in the system for me and they'll ensure everything is setup on their lot before I take off for the west coast.