Extra Space Storage off Bestgate Road in Annapolis served my storage needs well. Friendly staff,…read moreconvenient location, climate controlled, and very secure are the greatest attributes.

I've been using Extra Space Storage for over 20 years. The…read morepeople who work there are always friendly and the units are clean and well secured. My only gripe is that they get you in with a free month then raise rates within a few months And then keep raising them every few months so for long-term renters the monthly cost is always going up. It irks me that as a long-term renter, I'm paying so much more as a valued customer than someone coming off the street renting for the first time. There should be a long term renter discount.

This business has gone done since we first came here…read more There is always something broken. The one door was broken about two months ago. This week I noticed the other door broken. Today we arrived the power was turned off the working door. A man was trying to manually open the door with trouble. You would think if you're going to raise prices by $70 a month you would have no broken stuff.

Best decision I've made with storage rental. I was given information about sizes available, prices…read moreand insurance and point of contact at the location. I felt comfortable in making the decision to rent with Storage Mart and I secured the space. During the day of move in, the facility staff practiced MD retail covid-19 practices and I was provided a contract, then it was all explained to me. I signed the contract and started moving in. The facility has 24 hour surveillance, keypad and gate at entry and exit, lighting and climate control at the storage unit, and Space to unload and pickup. There's also ample moving supplies for purchase. I'm completely satisfied with my decision to work with Storage Mart!

This facility is absolutely amazing with regards to cleanliness, ease of moving in, maintenance of…read morethe facility, in addition to the knowledge and helpfulness of the office manager Nikky who is wonderful to work with. However...the rate increases are unconscionable and I am extremely disappointed. I moved my things into a 10X15 unit on 6/16/ 2025 for a fantastic move-in special of $110/month. After 5 months the rate increased to $171/month, a 55.45% increase. I was a little concerned, but knew rates had to increase and figured it was still a fairly good price. Six months later, the price increased again to $271/month!! This amounts to a 59% increase over 6 months, and a whopping 146% increase over the course of 11 months!!! My rating is based solely on pricing practices.

Using storage to hold items when consolidating two homes into one. The initial rates were…read morereasonable, but the increases every 6 months are egregious. They're not small increases - this latest one is a 17% increase, saying it's to make it "competitive" with market conditions, but that price is now just shy of DOUBLE what they are currently offering the same unit for online. And it's far higher than what other storage places in the area charge for the same size unit - actually higher than what other places charge for much larger units. The storage facility itself is fine (though finding a dolly when you arrive can be hit or miss), but if you opt to use this place, just plan on leaving within a year or two to go somewhere that is significantly less expensive once they jack up your rates.

I've used Go Getters Trucking Service for the past two years and let me just say I've never been…read moredisappointed. Mr. Hager's company helped me move whatever I needed and also went above and beyond when I needed items moved from a POD to my home. During my last move, I was so sick and moving was a challenge. He made sure that I was very well taken care of and that my items got moved to my new place...this was such a relief because I could also focus on my health. Ive used this awesome company to move my nail lounge when I closed down...so trust me when I see a quality business, I'm sticking with them and I hope this review helps you make the right decision as well to try them out!! You won't be dissatisfied or disappointed!! Go Getters Trucking, is my go to for moving!! If you're looking for professional, secure, a get the job done company - look no further! As a woman in the DMV you want relatability and they are every bit of relatable and affordable!

As of October 2023 "Go Getters Trucking Services, LLC" has been a forfeited corporate entity…read moreaccording to the Maryland Department of Assessments and Taxation. This means that "Go Getters" or the principal Mr. Robert Hager cannot enter into any contractual relationship, move furniture, accept money, or conduct any business whatsoever. In fact, no one is allowed to use the designated corporate name, so Mr. Hager's former website (https://gogettersmovers.com/) could be construed as fallacious. On the "Go Getters" contract and this defunct website it is claimed that this "company" is fully covered by insurance. As anyone knows an insurance claim is invoked in case of damaged or missing items. "Go Getters" has two policies. The first policy is a business insurance, but according to an agent it excludes any culpability for any damages or missing items while in their possession and the other policy covers a passenger vehicle -- not the moving truck that he uses. And so the agent for this insurance company also stated that there is no coverage for lost or damaged items. Moreover, the latter agent placed Hager and Go Getters Trucking Services, LLC on the uninsurable list for what we will euphemistically describe as a clerical error. That means that the Department of Transportation was informed and the Go Getters carrier license was revoked. So Hager and his crew cannot engage in interstate moving, and for that matter, in any business whatsoever without insurance. So that means insofar as the DOT is concerned he cannot move a matchbox from Virginia to DC, or even within Maryland because of his forfeited LLC. Not bad work for a family owned business that takes pride in servicing their customers with reliability. Mr. Hager's saga does not end here. Now he is advertising on Thumbtack. He is still using the Go Getters name forbidden by the State of Maryland. But to add to his shallow business tactics he has posted another DOT license number. Additional research confirms that it belongs to a business in Baltimore, but hey, maybe out of the goodness of their corporate heart he was given permission to use this defunct license? In an email exchange with Thumbtack, Jamie of the Trust and Safety Team refused to take action when he was apprised of these facts. It is quite striking that Thumbtack allows people to engage in unsavory activity on their platform. So what prompted me to post this review? He and his crew damaged a number of pieces of furniture including an antique desk and some of our items "disappeared." Mr. Hager refused to respond to phone calls, texts, emails, and letters even though I requested reasonable financial reimbursement. Furthermore, Mr. Hager insisted on cash payment the first day that he and his crackerjack crew arrived, so clients are forced into a corner after days of preparation even though their Yelp and Thumbtack pages claims that he accepts credit cards. Bear in mind this unspecified monetary transaction is a federal offense and so is their gross negligence by not giving a bill of lading. Because his uninsured van is pint-size moving logistics became a nightmare necessitating multiple trips. In retrospect, when you first meet Mr. Hager it could be said that his demeanor smacks of pious affability -- quite a contrast with reality and all his God blessing and other specious responses to customer reviews. And by the way, when he sent me that vacuous contract he underestimated the charges and I had to inform him that I should pay more. Given all this information and this final stab in the back, is that the way an honest person should be treated?

Clean, safe and reasonable. Really, really happy with my unit and the service I've received…read more Accessible 24 hours a day - I feel safe in the building - even when not staffed. You cannot say the same about many other storage facilities

Girl!!!!! Please let them handle ALLL of your storage needs. I called them in a panic because I…read moreneed access to my unit after midnight. Hannah walked me through EVERY SINGLE STEP I needed to make this as smooth as possible. I will be FOREVER grateful. Hannah needs a raise!!!!!!!!!!!!!!!

Young Lady at the front desk was excellent. She was very kind and efficient at helping me with me…read moreneeds.

I needed immediate storage within a couple of days because I had to unexpectedly move. I was able…read moreto reserve, then rent a space at my convenience with no hassle, and all online. You can even pay online. When we arrived, the entire grounds were clean as well as the inside of the building. There was no weird activity and its seems that the grounds are monitored well by security. The outside is fully accessible but you need a pass code to access the inside units. The inside is clean and free of smell. My unit is large and perfectly accessible. I couldn't be happier!

Very convenient location, lots of parking, but a lot of traffic and small narrow streets to get…read morethere. Friendly and knowledgeable staff. Spacious and has all of the expected services for the UPS store. Has a notary public as well.

Great store! Friendly and helpful customer service. Had trouble trying to get a mailbox at Bestgate…read moreRoad!

Zips cleaners is wonderful! Easy to use, friendly service and great prices. The best part of ZIPS…read moreis that it's quick yet efficient. I've used them for dry cleaning, wash and go service and comforters. They provide the bags for the comforters and the wire hangers for your garments. You can even bring the hangers back to drop them off for recycling. The app is very helpful and allows you the autonomy to access diverse services. All services were high quality and no damage on the material. If you are looking for a local shop that provides service with a smile that's quality driven-check out ZIPS.

Not really sure why it took me 2-weeks to get my comforter back. I was told from other customers…read morethat I know personally that recommended AND frequent ZIPS, that the business contacts you when your item(s) are ready, and again.. after 2-weeks of no contact, if not longer.. I randomly arrived to check on my items and I was told that my text-option was disabled, whatever that means. Anyway, I've used them before and would hope to use them again as before this last visit, they hadn't brought me any issues (maybe used them 2 more previous times).