Stopped by this business at 11:57 am, Wednesday and the door is locked. No sign that they are…read morebriefly closed at noon. Call the number to see if they are open at all today, I'm met with a snobbery tone asking if she's allowed to eat lunch at noon. First. There's no sign that says lunch breaks at noon, secondly because I'm gonna meet your snobbery tone with facts and remind them it's 11:58. Normally I wouldn't care but this woman had such an idiotic tone, she needed a reality check. Put a sign on the door that you're out lunch. Don't answer or talk to potential customers like you're familiar. Act like you're there to serve customers-- it's the job!

Quick response to my inquiry. They were too far away to help me but would have considered if in…read moreMesquite area.

I stored here for several years. Was always very happy with the service and the care and upkeep of…read morethe facility.

From the owner: U-Stor is the leading provider of clean, safe, and secure self storage mini warehouses. We offer…read moreaffordable solutions for your storage needs. Each of our spaces feature free 24/7 access, an individually alarmed door, and convenient ground-level drive-up access. Our automobile and motorcycle storage spaces are the perfect place to park your recreational vehicle between adventures.

The worker on staff, Christian, was super helpful and kind! He was able to help with all my…read morequestions and was very respectful.

Thank you so much Diana for going above and beyond for helping me. I really appreciate the patience…read moreand diligence.

I could have never imagined using 'delightful' and 'storage' in the same sentence... that is until…read morenow. My dealings with Leah at Advantage Storage on Harry Hines in Dallas have been a pleasure -- and her professionalism, coupled with a sweet voice and demeanor, make even a task as unpleasant as moving stuff in the Texas heat feel like a breeze! I would highly recommend anyone needing storage to go see them!

Friendly staff when you sign up and lease. Afterwards, constantly raising your unit lease without…read morecause and NOT flexible about reducing your rate. All with in a year... best of luck with this facility. Location is NOT always better with this renter.

Im very happy having my things stored at this locate. I give the customer service an A+. Im…read moreconfident about the safety and security they provide. I wouldn't hesitate to use U Store next time i move. Thank you very much.

I've rented from here for two years and have never had a problem. The management is great ,the…read morefacilities are clean and well kept and the cost is reasonable.

Abby is awesome great costumer service…read more She is bilingual Si nececitas ayuda ella es muy profesional y tiene mucha paciencia te responde tus dudas Sobretodo es muy honesta She is a great asset to the company

On this morning I had an appointment to meet with the property manager once again and once again it…read morewas a no show., this is twice within one week. No call no nothing. I had a scheduled appointment with the manager last Saturday at one before my move in date to discuss hanging wires but to no avail didn't show up. I complained and was told I would be given $25 credit and had to reschedule. PS wasn't willing to be inconvenienced so I opted to take an appointment this morning and reminding them that I would be driving far for this meeting and that my gas, and time was important. They assured me that the manager would show. I'm beyond pissed and convinced that there is no management at the 1601 E Beltline Rd Coppell TX and that it is 100 percent virtual. I want my money back and I want to relocate somewhere else. Oh I might also add on my fourth day in this storage, I no longer have access to my storage as the storage next to me was vandalized and now my unit won't open and is stuck. It's been a few days now and nothing! PLEASE DON'T WASTE YOUR TIME! RUN FROM PS. NOT WORTH IT! I REGRET RENTING HERE. Convenience is not always worth it.

Find any other storage than PS MacArthur. RATS RODENTS AND RENT INCREASES. $50 a month to $95 a…read moremonth within 3 months. Same unit but with notices about rats now. Disgusting place. Try 7500 Esther's.

This is a "satellite" facility so beware or find another place. This one on 7500 N. Macarthur…read moreleaves a lot to be desired. When you do call, you get sent to another location. If that location calls you back, they have no information and refer you to the district manager. His job is to get you off the phone as quickly as possible. I have had the lock cut off erroneously, the door to my unit damaged, the door to the bank of units damaged and unavailable, the gate to the entire storage facility inoperable and, well, I think that is it. My rate when from $70 to $292 over time. In summary, just find another place. Maybe another Public Storage even. This one is just a headache.

Worst place to choose they never mention there was gonna be a fee if I didn't take the lock and…read morekeys off the property when all my things are out they force you to take the lock and they charge you the full amount plus late fees, the representative acted like he didn't care or like he wasn't trynna hear what I was telling him.

I set up my reservations online, I asked for inside temperature control. I showed up the next day…read moreto move in and it was one story and no temperature and no one at the facility. I called and had to leave a message. The manager calls back and tells me to call a #800 number to change everything. So I call the #800 number and they say they were going to refund me and close out the reservation as I moved to a different location. But to date NOTHING and no phone call back as of yet. TERIBBLE customer service so far. Would not recommend renting from this location ever!!!

The office team is amazing! Great customer service! Ariel is always so helpful and friendly! I will…read morenever use any other storage company! They go above and beyond to help their customers! Not to mention by far the most affordable and they can even provide insurance and it's still cheaper than the others but better service!

They go way beyond excellence in costumer service and are by far the best to store your belongings…read morewith around! Wonderful experience every time I communicate with any one of the employees or office staff. Would definitely recommend this business to anyone wanting to store in with a quality business and exceptional staff.