Boxx It Up Is The Best!…read more BIU moved me on Saturday, 4/13 - a day full of severe weather in Dallas. My move did not take place until much later in the day than scheduled but not to worry because BIU: * The Office kept me in the communication loop. * The Men were most professional, energetic and proficient in spite of being rained and hailed on throughout the day . * Charged me 'exactly' as discussed (used a Groupon for 4 hours of the move). I SO wish I had used BIU in 2017. Thank You Boxx It Up!

DO NOT USE: They need 100 NEGATIVE star rating…read more DAMAGES TO PROPERTY: They damaged BRAND NEW furniture, dining room table, bedroom furniture and other things and just advised me to call a number to file a claim to a number that no one answers. PRICE GOUGE - Adds RIDICULOUS trumped up fees that are not in the contract. They have generic contract without any totals on it except the cost for that agreement we initially made. However, they charged me an addition $500 extra. and wouldnt take my most valuable items off the truck until I paid. Threatened me with storage fees and drove off with my valuables for 12 hours forcing me to pay the trumped up charges. When they returned, they would not deliver the heavy items into the home. The police had to them move it upstairs. CUSTOMER SERVICE - The people who do return your a call eventually are skilled scammers, and professional liars. One of the movers who is the owner of the fraudulent business denies accountability. POOR MOVING WORK ETHIC - Movers was an hour and thirty minutes late. Complained they were tired the whole time becuase this was there 5 move. They took smoke breaks, and was very, very slow. One guy stood around and waited for orders from the lead mover who is the owner. One bedroom apartment took TWO trips because they didnt pack the truck up. I later learned this was part of the time scam. I do NOT have a lot of items that would taken 6 hours to move. The mover gave me a generic receipt that looks a waiter could of written up in restaurants. In my opinion, don't think this company should be in buisnesd and should have their licenses to move people revoked. Location: This company is web based. They don't have a physical address, but there website provides a suite number. There is an apartment building at that address. There is soooo much more I can warn you about, but I hope you learn from my HORRIBLE experience and USE A REPUTABLE company. Be sure not to get in this jam.

A little pricey for my move, but they showed up quick and moved quickly without damaging my things.read more

From the owner: Experienced movers to help you pack, wrap, and move your items and make your move easy…read more Serving in Dallas Fort Worth area of Texas. We also do long distance moves across country.

Excellent, quick move once again with this company!! Temperatures are currently soaring with triple…read moredigits and honestly a day like this warrants any moving company NOT operating due to dangerous unsafe conditions. However Michael was down a teammate with today's move and legit got the job DONE! I was overwhelmed today due to being a perfectionist...not being all the way organized like I wanted and a cray cray overprotective mama in tow (!) and yet and still he made sure I was well taken care of. I am so very thankful & relieved of a majority of my stress from this weekend. Thank you again for the thorough and extremely efficient move!!

If you are a single lady moving, do not use this company. Or quite honestly, I wouldn't recommend…read morethis company to anyone. Michael is very unprofessional. I was guaranteed 2 guys to show up from 9-10am yesterday. Only Michael showed up 3 hours late due to an issue from another move (which I was fine with). I only had one water hardly drank from and told him he can waterfall it because he was dying of thirst and spits it all back up on my floor. He proceeds to work. I see him doing push-ups in my apartment. He had his shirt off most of the time even though I had my AC at 68 and both of my fans on. I had my door open because I didn't want to be in an apartment alone with one dude I didn't feel comfortable with. He asked me for my help 3 times, which when you get a moving company, you shouldn't have to do their job. I'm standing outside and hear a big crash and see him picking up my TV. Then he proceeds to lie about "the wrap hitting the fan and knocking my tv over slightly". He made a few comments to me saying "you look hot in that outfit" and proceeds to shut my door. I reached out to multiple guy friends because I was so uncomfortable. So finally, I got one to come down. He starts having a conversation with me about how if he looked like me he would be fine with taking compliments and that he was just trying to make small talk. I finally decided to kick him out and helped him unwrap my things. He continued mumbling, saying I'm not humble. Goes into my fridge, takes an energy drink. I told him he could pay me for it so he opens his wallet and takes out 2 condoms and says, "I need a girl friend". I'm absolutely furious. The fact that he's the owner/manager (whatever he is) of the company and has little to no respect blows my mind.

Best service ever they took really good care of my mirrors, curtains, glass vessels and my…read moregrandmother's China porcelain. Ask for cleaning services if you are moving out from your apartment. Their service mission is to help out to pack your things from your house, condo or apartment. They will assist you in anything that you need in your moving process so you not have to worry about it.

From the owner: Not a lot people look forward to moving date or all the work that takes to package years of…read morememories and items from all around the house. Our company goals are to make things easier and help our customers to pack things at least a week before moving date as per customer request.. Our company will supply any packing supplies for any type of need. As packaging professional, we can help you not only to pack but also help you to place: moving truck reservation (self-moving) moving truck & help hotel reservation donation items move-out cleaning services plane reservations. Please Contact us and we will make your moving experience great!!

I just had an incredibly respectful conversation with Mr. Will G, customer service means everything…read moreto me and this guy was absolutely amazing and respectful and even gave me an incredible discount on my upcoming move. i came into this a little frustrated due to my previous movers canceling on me and i had called around to other companies and their customer service was just not it at all. as soon as all my sons picked up i was greeted with an amazing attitude from Will and even expressed some empathy about my previous situation with my past movers. super happy i was about to reach him. i may not agree with the price but with the customer service i received im more than happy to invest!

I had a great experience with Kevin and Micah today's they were incredibly helpful and efficient.read more

I actually waited a really long time to write this review because I wanted to make sure that I…read moretruly wasn't in my emotions when I wrote it. The day that I moved, we were moving from apartment building 3 to apartment building 2. I was pregnant at the time so my ability to do things like lift boxes or move. Furniture was extremely limited. Even though it was not Sunday, they have a very specific policy about Sunday moving, but was in the middle of the week. I was given a quote stating that it's a minimum of five hours to move my belongings. I opted to go with this company because I had heard a lot of good things through the grapevine so you have to imagine my disappointment. When not only did they slow down to meet that five hour minimum that was falsely quoted. But a good number of my items were damaged. I was asked by one of the representatives to leave a good review after I spoke with them about the damages and the concerns that I had about this particular company and how my items retreated, and how moving from apartment on one side of the complex to the other side of the complex was more expensive than moving from North Richland Hills, Texas to The Colony, Texas. They asked me to leave a good review because the person who had set up my case was due for a annual review or a merit review of some kind or bonus review of some kind and a bad review would have hurt them in that. I opted to just not leave a review. In addition to all of that, I was told that the owner/manager of this particular branch of two men and a truck moving was going to reach out to me. I specifically said that I needed him to reach out to me at my cell phone after 4 PM central time. Something that every single other person that I spoke to was able to do. Not only did that manager wait to call me for months, but he called me in the middle of my workday. I explained that I couldn't talk now and I would need to have him call me back after 4 PM central time I never heard from them again. In short, I wouldn't really recommend this company. Being given a quote related to hourly pricing, and then being quoted that I would have to pay minimum of five hours when that is only their policy on Sundays. It left a really bad taste in my mouth and has made me really research and try to find better moving companies because this is the second miss that I have had with suggested/recommended companies in the Dallas-Fort Worth area.

Contacted them to move this set out. I ended up disassembling the bed and moving things into my…read moreliving room. They have zero communication skills, their prices was high for removal of a metal bedframe, 2 bookcases and a dresser. (with one bookcase disassembled and the bed frame disassemble) Explained when setting up the appointment that I needed morning because I work nights at a rehab center and the date of pickup would be a 16 hour shift for me. No response. I had a feeling they would try to renegotiate the cost given the iffy appraisal range and you can see I called it into question. Then I see this other review concerning an elderly person. yeah, I won't be using them.

This is a "satellite" facility so beware or find another place. This one on 7500 N. Macarthur…read moreleaves a lot to be desired. When you do call, you get sent to another location. If that location calls you back, they have no information and refer you to the district manager. His job is to get you off the phone as quickly as possible. I have had the lock cut off erroneously, the door to my unit damaged, the door to the bank of units damaged and unavailable, the gate to the entire storage facility inoperable and, well, I think that is it. My rate when from $70 to $292 over time. In summary, just find another place. Maybe another Public Storage even. This one is just a headache.

Today I have some unpleasant experience at the Public Storage while I was trying to put my stuff…read morein. Around last week for several days the building elevator was not working due to some electrical problem and I never complained and waited until it is fixed. Today when I was loading my stuff into the elevator and so kept the door open for less than two minutes a lady from a community approached and asked to close the door. I told her that I need minimal time to load the stuff into the lift before closing the door but she was adamant and went to the office to complain about me. By that time I came one level up and unloaded the stuff. After sometime a lady (seems the security) of the same community approached me and told me that I should not keep the elevator door open. I told her that this is required naturally to load and upload your stuff but she said I have to use a push cart (that I did not have that time) and threatened me to terminate my lease if I do not comply. I decided to walk away to avoid sush biased behavior.