Do not use this company! They "lose" payment records and will donate your property before…read morecontacting you! Paid a couple months off in advance for our unit so we wouldn't have to worry about it for a couple months. This place claims they "lost" their records of those payments. Then they donated all our furniture BEFORE even contacting us to confirm that our unit WAS paid for. We have the paperwork, we are asking for reimbursement for our STOLEN property, and if they don't agree to that, we'll be contacting the police. This is very inconvenient, but fortunately we didn't leave anything of sentimental value with this company, or else this would've been devastating. Furniture can be replaced, so we are just grateful we didn't trust this company with anything irreplaceable. Do not trust this business.

From the owner: "We have space for you!" 24 hour drive up access. Competitive pricing. 10 different unit sizes…read moreavailable from 40 - 360 sq feet.

Mariah is fantastic! She takes pride in her property and making sure her customers have the best…read moreexperience possible.

Southlake Storage is a very nice facility and provides excellent customer service!read more

I stored here for several years. Was always very happy with the service and the care and upkeep of…read morethe facility.

From the owner: U-Stor is the leading provider of clean, safe, and secure self storage mini warehouses. We offer…read moreaffordable solutions for your storage needs. Each of our spaces feature free 24/7 access, an individually alarmed door, and convenient ground-level drive-up access. Our automobile and motorcycle storage spaces are the perfect place to park your recreational vehicle between adventures.

SCAM ALERT!!!! SECURITY ISSUES!!! 1. When I signed up, I…read morewas drawn in by their internet special, paying $153/month as of October 2024. Since then, my rate has changed three times in less than a year -- first to $233/month in November 2024, and now to $297/month as of August 2025. 2. Unauthorized Access and Property Damage At one point, contractors entered my unit without any notification or consent. They tore down the back wall of the unit, entered my space pushed every item to the front of my unit, and rebuilt the wall, leaving dried grout and debris scattered across my belongings. I didn't find this out until I walked in my unit noticing everything had been moved. When I reported this to the office, I was told it was "impossible" anyone accessed my unit -- until the contractor, still on site, confirmed exactly what happened. The office had no clue what the contractor was even doing. It took me seven months, 42 phone calls, and constant follow-ups before this issue was finally addressed. The delay and lack of accountability were unacceptable. Their plan was clearly to make it impossible to reach anyone and then hope I give up. 3. Recurring Flooding & Lack of Transparency My unit has flooded multiple times, especially during heavy rain. Yet unless customers pay for additional flood insurance, the facility offers no assistance or responsibility -- even though it's clearly a known and recurring issue. Renting out units that repeatedly flood, without warning tenants or addressing the drainage problem, is highly negligent. Extra Space has demonstrated a pattern of disregard for customer safety, property security, and constant price increases. UPDATE!!! The Grapevine location's manger GUS just informed me that they are kicking me out for being mean to him. No cussing or threats, just calling him out for all the issues. His energy was exactly like mine. When he called, he was thrilled to be delivering this message and even let it slip that he had seen this review. Gus loved having that power. He also greatly exaggerated our previous conversation and even admitted to lying when changeling him. ES upper management has failed their customers by giving managers like GUS, power to kick customers out with zero follow up! The lesson here is, don't hurt Gus's feelings and don't discuss all of Extra spaces issues in reviews or they will just kick you out. I mean, it is their business, so they can do this, but I can also warn you not to do business with them or all of this will happen to you!

Guss is very helpful and accommodating! I've been here for about six months now and it's the best…read morestorage facility I've used.

Came in today to rent a unit, really impressed by the place. Great customer service! I would…read morerecommend to anyone in the area.

Most amazing customer service! Always friendly and will to help! Property is well maintained!…read moreHIGHLY RECOMMEND!!!

I had to do some delayed Spring cleaning to get some clutter stuff stored away. I have always…read moredriven by this place since high school and I thought l would check it out go help with my storing solutions, so I called their customer service line to look at storage options. I get a nice phone call from Christina (office manager), who helped me and put to ease on my storage questions so she invited me to check out the storage facilities and see for myself. While I am not storing anything expensive, more so sentimental (stuff like my little pony and care bear collection..I kid, jk) than anything else and I hate reselling my stuff due to hassles, I needed clear things out for more space. I met Christina and she was customer service oriented answering all my questions and giving me the guided tour with showing my storage space looked like. She went out of her way to go over and beyond with excellent customer service and professional by answering every question and alleviate any concerns. One of the nicest customer service attitude from Christina in personalization is she remembers everyone by name. She called one customer by name as she came in while I was signing the paperwork. She deserves a customer service recognition award for her excellent customer service she provided. The facilities is very well kept and very clean. I noticed cameras so it definitely made me feel secure. The pricing with my unit was very reasonable and fair for me. They do offer a referral discount too. They have climate controlled units and I would assume non climate controlled units. I would highly recommend this storage facilities for your storage needs!

Great service, great prices!! They worked with me to get me a temp controlled unit the same day…read morethat i called. Easy peasy. Very satisfied with my experience.

Fast, easy, affordable, and great service. No BS, no big sales pitch. Signed me up in 5 minutes…read moreand helped me fid the most convenient unit right for my needs. Charlie

Amazing experience. Just moved out my stuff after 8 months usage. No hidden fees, great…read morecommunication. Meet every expectation I had and more. I had a great price and no real negative experiences. Only thing I would say is contacting them directly is much better than the number shown on Google. I would recommend using this number I saw on Yelp 8177568692.

We rented a trailer and were completely unprepared. Dee went above and beyond to make sure we got…read morewhat we needed and were on the road as quickly as possible. If you rent here, you'll be taken care of.

I've used them for renting a U-Haul a few times in the past year or so, I would recommend them and…read morethey open a little earlier than some of the others and with temps in the 100's within hours! Minutes count!!! If you use there app to rent the process is pretty streamlined.

Clean facility and very helpful staff to help with anything that comes up. Highly recommend to any…read morebusiness owner looking for warehouse space.

From the owner: Cubework offers flexible warehousing, commercial parking, self-storage, office space, hot desk, and…read moreevent space. Our network of (move-in ready) spaces enables businesses to operate anywhere, without the need for set-up cost or capital investment allowing you to expand your business as you grow.

Good service is hard to find, but this place has it! The owner went out of his way to help me get…read moreneeded supplies for a non-standard box packing challenge I had with an airline. The gentleman is pleasant and professional, and runs a great Business, go support him!

Joe Yoo is a one-man operation who handles everything personally and impeccably…read more.. Whenever I would get a time sensitive, or important mail or package... he would give me a personal call to notify me... It was amazing how he was always on top of everything... When everything in my business demanded my attention to the point that I felt like I was drowning, it was so such a relief for me to know that this was one department that I did not have to worry about... I've always wondered how he handled everything so well just by himself, but he never skipped a beat... and this meant that everything in my business was timely -- from the proper filing and maintaining of licenses to handling customer refunds and returns.. Ever always so cheerful and upbeat, he made an otherwise dreadful errand a lovely and welcoming experience.. Now if every other business out there could give their customers the same individual attention and personal touch that Joe was able to extend to his customers, everybody would be happy, nobody would miss any of their deadlines or overlook anything important and the world would be a better place