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    Extra Space Storage

    4.3 (20 reviews)
    Open 6:00 am - 10:00 pm

    Services - Extra Space Storage

    Self storage

    Vehicle storage

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    Another Cockroach!
    Cal B.

    Arrived to clean out the storage, and guess what little critters we found all over the belongings: -CockRoaches (The Store Associate claims they were waterbugs but they weren't, and we have photos and videos.) -Centipedes -Spiders -More CockRoaches, Upon More CockRoaches! -and even a SCORPION! ---PHOTOS AND VIDEOS WERE TAKEN: There were two cracks at the bottom right-hand side of the foundation where light was shining through. A full-size creek resides on the other side of that concrete wall. We had to kill some of the critters ourselves to see what was salvageable; most of them scattered out the door, or back underneath the wall. Who wants to bring that type of stuff into a new home? The store associate, Amy, recommended contacting upper management, and said try to file an insurance claim. I know she's only doing her job, but, wow, management trained her to be so helpful! What an utter complete failure on upper management, the owner, and the company as a whole. Amy did what she could, however, so it's nothing personal against her. You know what BUGS me, nonetheless, that this company doesn't have an immediate procedure in place for clients who experience this type of issue! That's the type of help I was expecting from Amy, but upper management failed myself, and Amy, as well! Incompetent, this company is, for lack of better word. How frustrating! The worth of valuables thrown away! What a waste! Jim, we will be in contact with corporate headquaters for reimbursement of the belongings, along with storage fees that were paid, as well. Good Day!

    Another one roach and the opening in the wall.

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    7 months ago

    Great location, clean and well maintained. Kevin is an awesome manager and always takes care of his customers.

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    3 years ago

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    Emily S.

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    1 year ago

    Kevin was excellent quickly solved my needs! Great location. I needed a large 12 x 32 storage unit. Perfect!

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    Emily S.

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    2 years ago

    Kevin is amazing. Knew every step of the process. Never easier time renting. Would recommend ExtraSpace to friends.

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    Emily S.

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    7 years ago

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    3 years ago

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    Emily S.

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    4 years ago

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    3 years ago

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    Emily S.

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    4 years ago

    Great service. Very responsive and professional. A little too expensive though. I would probably use them again.

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    Emily S.

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    4 years ago

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    5 years ago

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    7 years ago

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    Emily S.

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    4 years ago

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    4 years ago

    Danai was very helpful in closing out our rental. A great place; we rented an RV parking spot here for over a decade.

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    Emily S.

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    7 years ago

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    Emily S.

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    5 years ago

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    Emily S.

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    6 years ago

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    Emily S.

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    7 years ago

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    5 years ago

    danai was super helpful and friendly when i came in looking for a storage space, i will definitely keep giving them my business!

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    Emily S.

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    8 years ago

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    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    The climate controlled unit that I rented is in perfect condition and easily accessed.

    Mentioned in 3 reviews

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    Simply Self Storage - Southlake

    Simply Self Storage - Southlake

    (3 reviews)

    I had to do some delayed Spring cleaning to get some clutter stuff stored away. I have always…read moredriven by this place since high school and I thought l would check it out go help with my storing solutions, so I called their customer service line to look at storage options. I get a nice phone call from Christina (office manager), who helped me and put to ease on my storage questions so she invited me to check out the storage facilities and see for myself. While I am not storing anything expensive, more so sentimental (stuff like my little pony and care bear collection..I kid, jk) than anything else and I hate reselling my stuff due to hassles, I needed clear things out for more space. I met Christina and she was customer service oriented answering all my questions and giving me the guided tour with showing my storage space looked like. She went out of her way to go over and beyond with excellent customer service and professional by answering every question and alleviate any concerns. One of the nicest customer service attitude from Christina in personalization is she remembers everyone by name. She called one customer by name as she came in while I was signing the paperwork. She deserves a customer service recognition award for her excellent customer service she provided. The facilities is very well kept and very clean. I noticed cameras so it definitely made me feel secure. The pricing with my unit was very reasonable and fair for me. They do offer a referral discount too. They have climate controlled units and I would assume non climate controlled units. I would highly recommend this storage facilities for your storage needs!

    Great service, great prices!! They worked with me to get me a temp controlled unit the same day…read morethat i called. Easy peasy. Very satisfied with my experience.

    Frisco Self Storage - Postal Center

    Frisco Self Storage

    (11 reviews)

    So nice and clean is the first ting you notice. I'm so happy that this one had indoor storage…read moreespecially with the weather down here. Decently priced for the area but the associates up front made me rent a unit. it was so nice speaking with Cheryl and Tiffany, they made me feel welcomed.

    I would recommend finding another storage option in the area. I have two of their large units that…read morerun $235ish a month and have had an issue every month since I moved my household goods there as we it for our house to be finished. To start, the elevator ‍. You need a code to request the elevator every time. Mind you, you already put a code in to enter the gate, then another code to enter the building, then you need it a third time to request the elevator, over kill and a time waster, especially when you are paying moving companies by the hour. The elevator doesn't have a run/stop switch. Makes it hard to load an elevator moving in or out. If you prop the door open to fill it, it shuts the elevator down and the staff has to come reset it. I ended up switching one of my two units to a first floor unit strictly because of the time it took to do two loads up to the second floor. Issue two. I bought multiple locks from Home Depot so they are keyed the same. On my second month bill, I get a charge for locks from them. I called and said I supplied my own locks. Response was, there wasn't anything they could since I was already charged, but they'd credit me the following month. Good enough for me. Did they do it? Nope. Shows lack of any follow through. Issue three. Today I get a call saying they are overlapping my lock because they are missing a form. They have everything else signed and dated THREE months ago, but today they lock my unit, because they can't find it. Units are paid on auto pay, but one form on just of the units allows them to lock my goods up. Now they hadn't called me to let me know, before this, which is the professional thing to do. Instead, make it so I can't access it, even though the exact same documentation is on the other unit. Issue four. When I set up my units, I did autopay, just so I wouldn't be late or miss it, while we are in transition. They only auto drafted one of the units and I get a late notice with a late fee. I told the lady who I called that everything is autopay and that they took for one of the units, why not the other? Response has been par for the course, "not sure why, but we'll remove the late fee." I'm a huge supporter of local, small business, but in this case, go to the storage unit a block north and avoid this place at all cost. When I asked for a managers number or the owners contact to be emailed to me, since I'm on the road, I got a snarky answer from the lady at the desk and still no contact info. The owner has 5 reviews on here, the two good ones are a form letter response and no response to the negatives. That should give you an idea of the management.

    Extra Space Storage - selfstorage - Updated May 2026

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