Bait and switch. Warning you now...they pass along price increases every 2 months. Started out at…read more$140 went to $160, then $180 and now $193 in 6 months. I've filed a complaint with the Better business bureau and Texas Attorney General office for Deceptive business practices. I've called and called you will never be able to reach a manager or get a return phone call back! Avoid this storage place at all cost! I was at Extra Storage place for years and think only received one price increase. Relocated to Public because it was the closest storage to my home. I'm going back to Extra Soace asap.

Make sure you pay for multiple months in advance. If you don't the cost will increase…read moresubstantially. I payed for 6 months in advance at a good monthly rate. As soon as the six month pre payment was over the cost went up an additional $30 per month. I see this is common practice. I'll report to the BBB.

We rented a trailer and were completely unprepared. Dee went above and beyond to make sure we got…read morewhat we needed and were on the road as quickly as possible. If you rent here, you'll be taken care of.

I've used them for renting a U-Haul a few times in the past year or so, I would recommend them and…read morethey open a little earlier than some of the others and with temps in the 100's within hours! Minutes count!!! If you use there app to rent the process is pretty streamlined.

Such and easy and pleasant experience, John and Dwayne were great and professional. Would recommend!read more

I had an independent expert, Gilley's Restoration, provide a repair estimate of $2,614.24 for the…read moredamage Hawk Movers caused to my Ethan Allen furniture (about 75% of all pieces). Hawk claims "pre-existing damage," yet they have produced no photos showing my furniture in my prior home to support this. They also damaged my son's bedroom furniture - not as expensive, but possibly beyond repair - and it upset him deeply to see his room left that way. I did, in frustration, remark that I "shouldn't have let my wife book the move," and I regret saying that. The truth is I approved the decision and take responsibility for choosing Hawk. The only thing I said to their crew was: "Is there a single piece that you didn't damage?" My experience stands, the damage was extensive, the liability payout is meaningless, and Hawk's response only reinforces the problem.

I called to determine if what I needed was available. I received a response and several emails from…read moreRanch House. They didn't have what I needed but they were responsive and the prices were more than fair.

From the owner: The Ranch House Storage self storage facility provides ease of access and peace of mind. Our…read morefacility is kept well-lit and secure around the clock. We offer climate-controlled storage units, and select units feature carpeted floors to provide additional protection for antiques and other valuables that you want to keep off the concrete floors. Our self storage facility is protected by redundant camera systems, and immediate access to support is available via call buttons on gates and doors. Trust that your belongings are safe with us thanks to our climate-controlled storage units and state-of-the-art security. You deserve a top-of-the-line self storage experience complete with top-of-the-line storage units. At Ranch House Storage, you will get just that.

Moved out of state, provided them with plenty of notifications I need to close my account in…read morewriting due to having. Issues with another compass location. Let's just say they sent me to collections a year AFTER the account was paid in full and I allowed them to action my belongings that were left behind which they were made aware of. My lawyers gonna have fun with this one! Hope you go outta business after he's done with you There is 0 your 800 number can do. Your office staff and every piece of human garbage that works for this dump are worthless and can do nothing to help you've caused enough issues my lawyer will take care of.

They keep increasing price with in a year , now I'm paying double the amount I signed up for . Stay…read moreaway new customers.

Great place for storage, we stored or RV here. Secure on Concrete under roof. Controlled hours adds…read moreextra security! They have inside building storage as well,Frontage road just got blacktop, clean place. The facility manager Chris is great-very helpful and attentive! I would recommend them highly!

Nice facility. Convenient, secure, clean and price competitive. Excellent customer service. Mike,…read morethe manager, is committed to customer service.

I rent a small space and they have continued to up my rent every 3 months by 15 dollars. For a 5 by…read more10, I am now paying 69 dollars a month. Not worth it at all. Store somewhere else.

This is such a great place and offers such spacious units at a very competitive price; the Manager…read morePhil is also very helpful and friendly. Phil made sure that I could locate my unit, gave me a tour of the facility and even helped with questions on my online enrollment. The place is spotlessly clean and very safe and secure. I really feel like my items are secured and very well protected. This is the best Customer Service experience that I've had in years!!! Tamy S.