The facility and customer care are great. Very clean and new. I gave it a low rating due to their…read morepayment system. If you call the automated system they charge you an additional 3.95 and 1.95 online every time you make a payment.

This is one of the last few decent storage places to rent from!! The office folks are always super…read morenice and helpful! And they have amazing rates as well!

Great value. Used for 18 months. Never had a problem with the management. Units are available at…read moreall time. I've seen empty units being cleaned and the doors being oiled so they are maintaining units are all times.

Sorry this review has taken so long to get written, life has been a little crazy. I want to say…read morethat the staff is the best! They are friendly, helpful and go above and beyond in customer service. I rented a truck here and needed a couple of favors ie. picking up truck one day - car carrier the next, extra moving blankets twice, helped me attach the car carrier and they couldn't of been more accommodating. I am sorry I forgot the names of the employees that helped but I will go out on a limb and say all of their employees are helpful and courteous. It was definitely a pleasure doing business with them and I HIGHLY recommend Hilltop Storage!

They did an Outstanding Job up dating Large Green Egg fire chamber. Can't Thank Them enough for the…read morehelp with getting the correct parts I needed to up date my old fire chamber , to new design. Grill is much easier to control and gives me better heat distribution , by eliminating hot spots. Thank You from an Avid Green Egg User Bob Hough

James is super helpful and efficient. We got a uhaul to pick up a sofa from Costco. We called and…read morewe got the truck in 20 mins!

James was absolutely wonderful, fun, friendly and easy to work with. The facility is clean and well…read moreorganized as well as very affordable! Glad to give them my business.

Great place to rent a unit. Very friendly staff and…read moreextremely helpful in making the right decision for whatt we need to store and get the right amount of space.

Great storage facility, clean and staff is friendlier than other places I've been and rented here…read morein Texas

The staff is amazing and super helpful. The property is a bit older but not a bad place to store…read more The cost is amazing, and it will be hard to find a fair priced storage around here. The Haslet and Ft Worth areas are building up quickly. Come check us out.

The price for such a place is really good. The manager, Ashley is a busy one, but still has found a…read moreway to help me whenever something happens. Thanks Ashley As for the maintenance on property One of my dogs ate the left out rat poison that the maintenance man claims he picked up. He did not. $400 vet bill can prove this... The grass never seems to get mowed and/or the security lighting never seems to get fixed... I've even offered to help out around the property ‍ I like this place, but it needs a facelift so to speak....

Poor customer service issue with Greenfill Lone Star Self Storage LLC in Aubrey …read more Never do business with Greenfill Lone Star Self Storage LLC, Terrable customer service and very rude employees. I scheduled a pickup for 2 PM on a Friday. I arrived at around 1:50 and the front door was locked. I knocked on the front door and no one came after about 5 minutes I figured I would log onto the app and start the pickup process through the app thinking someone would be in the office at 2 PM since that was my appointment time. After I uploaded my DL, I got a message on the app to call U-Haul because the app could not check me in. I called the number provided to me in the message on the app and the customer service rep asked me why I was calling. I told her I was at Greenfill Lone Star Self Storage LLC to pick up the trailer but the front door was locked and I was told through the app to call this number after I uploaded my ID. She was very nice and said that she would see if she could see why no one was there since it was now 2:10 PM. At about 2:15 I could see through the window someone walking in the back door and the customer service rep at U-Haul told me she found someone to help me in the office and they would be right there. The lady opens the door and immediately tells me I did not have to call U-haul that I should have call the number on the door, never saying I'm sorry she was late, no remorse at all for making me wait. I told her that my appointment was for 2 PM it was now 2:15 and now I will probably be late to my appointment. The second employee told me that I had better cut the attitude that she has the right to refuse business anyone she want to, I said, you are late and have an bad attitude that I called U-haul, but I am the customer and should not have to call anyone, you should have been in the office at 2, I said just get me my trailer so I can get out of here. She told the older lady she was not going to give me the trailer and told me to leave. Do not do business with this company, they are rude, do not appreciate their customers and even when they are in the wrong will gas light you trying to turn it around that I was the issue. This place is very dirty and they park the trailers in a overgrown field. All I can say is stay away and go to another place.

Richard was very friendly and helpful when we needed to find a place within 48hrs to store our…read morethings as we are between homes. Office and units where clean and well lit. Definitely recommend to anyone in the area when needing to store your life.

Going to Extra Space Storage was a good experience. Their price was good, the office staff was…read morevery helpful and friendly. Compared to our last Storage place, it is clean and easy to access the building and elevator without continually having to log in several times. Jacob was great to deal with and made our check in extremely easy. Thank you!

Extra Storage is your classic bait and switch scam. a few months after using them they will raise…read moreyour monthly rate by 50% or more.