Amazing service with any boxing or packaging needs. They have rows of varied sizes. I would be…read moreabsolutely shocked if you brought something in to be boxes and they didn't have the right size. Packing supplies galore too. Come here for all of your needs. They are helpful and will lend some advice if needed. Great pricing too!

This place has all box sizes and will customize a box if needed. Miguel has helped me out a couple…read moreof times now and his service is great! The prices here are less expensive than going to other businesses who provide similar packaging products. I would highly recommend coming here first.

If you're looking to get your live scan done, this is the place. They make it SO easy and Bambi…read morehelped to make sure I received a copy of my live scan after I lost it many months later. Definitely stop by and ask for Bambi, she's an excellent help and really goes out of her way to make sure she can provide everything she can!

Time for an update...still 5 Stars. This place offers several services & sells mailing supplies &…read morefun greeting cards. The last 2 visits were all about returning an item back to a company. AIM makes it so easy! They scan & print the return label, seal the box, whatever you need. It all seems so simple in a way BUT if you went to the UPS store in the Target/Ralph's shopping center further down the road you'd think you were asking them to perform a colonoscopy! They're pretty rude too! I've only had helpful & friendly service at AIM. Located in the Von's shopping center.

I came here to get my live scan done and the process was super quick and easy. I honestly wish I…read morehad come here sooner! She was very sweet and welcoming, which made the whole experience even better. My friend recommended this place, and I'm so glad I listened. I only paid $25 for the live scan, and they accept card payments, which was really convenient. There are also plenty of parking spots available. Highly recommend!

Very nice place, very clean. help was fast and efficient! Wasn't busy at all and got my business…read moredone quick!

I was honestly stressing out trying to ship a massive, heavy, and oddly shaped piece of equipment…read more I first tried UPS and the post office. Neither had large enough boxes or bubble wrap. I then found Star Box & Shipping through Google search. Not only did they have the large-scale supplies I needed, but Ken went above and beyond by offering to look at my gear and handle the entire packaging and shipping process himself. To top it off, the shipping rate was incredibly reasonable given the weight and dimensions. Skip the big chains and come here, especially if you have a complex or unique request. Ken will take care of you!

They are very helpful and friendly!! When you explain what you are looking for he offers many…read moresuggestions.

Be careful what items you place in your shipping box when getting help from this location's UPS…read morestaff. There is a thief employed at this location and the manager is defending that person. This will sound severe, yet it's true. When the box was sent to me that included a limited edition Steamdeck which was more than $700 along with its charger and case, it was never found in the box when received. A staff helped pack the box who got a look at the items in it, which then seems to have stolen it behind the scenes before shipping it out. At this point, I wouldn't put it past the manager as well, as she was trying her best to sweep the situation under the rug by spewing store policies and being completely unhelpful. Be careful of the staff members in this location, including the manager. If you're going to pack a box with an expensive device, or any item for that matter, just seal it yourself so the thief/thieves won't get an idea what's in it.

Dear Manager, I am…read morewriting to formally express my disappointment regarding a recent visit to your store. I came in with a few basic questions about shipping a package, as I am not very familiar with the process. Unfortunately, the employee who assisted me was extremely rude, dismissive, and unprofessional. Instead of offering guidance or answering my questions with courtesy, her tone and attitude made me feel like I was inconveniencing her simply by asking for help. She appeared irritated and uninterested, which created a very uncomfortable experience. As a paying customer, I expect to be treated with respect and professionalism, especially when seeking assistance. I understand that everyone can have a difficult day, but customer service should always remain courteous and respectful. I hope this matter is addressed so future customers do not have a similar experience. Her name was Doris ! Thank you for your time and attention.

Greatly appreciated and recommended Jose, AJ and Kenneth who did helping us moving on 2/15/2025…read morefrom Vista to Stanton : friendly and happy young men. Very energetic. Thank you. Mark Brinton and wife.

Terrible experience. They moved my date to my last day to move. They come and leave. Was no help…read more Terrible people, playing with people lives. Now I'm stuck. I HATE them​

For me I like this place I sell on eBay and they have every size of different boxes if they don't…read morehave a size box they'll make one for you great customer service I highly recommend this place

I am a teacher and needed some classroom items shipped from CA to SC for my new job. Francisco and…read morehis crew did an AMAZING job helping me. Excellent customer service and communication! Everything arrived in perfect condition. I was a little worried because I had some breakables. I highly recommend TLC and the Tender Loving Care they provide!

Dropped off a package at this location and the recipient received it re-taped because it had been…read moreopened, with the contents missing. While it is possible this happened during transit, I have used UPS for eight years without issues and this was my first time using this drop off location. I am writing this review in case a pattern develops and to make others aware of my experience.

Avengers Assemble! We've been coming to this UPS Store for almost 20 years, and honestly, it's been…read moreas steady as Cap's shield and as dependable as Vision's moral compass. Through ownership changes, tech upgrades, and shifting staff, it's still the same reliable place we count on. Feels like our own little SHIELD satellite tucked into Cerritos. Brijesh, the new owner, brought in some serious Stark-style tech. The automated package alerts? Feels like Jarvis quietly texting us when a delivery hits. Maybe AI in effect? Tim's still here too and he's been the steady hand like Nick Fury behind the scenes. And Mike, one of the UPS drivers, pops in often with calm, Groot-like energy. You just kinda feel better knowing he's handling your stuff. * We've shipped, received, notarized, and done every other task you can imagine * Everything's smooth. It's like the Wakandan Dora Milaje of service: fast, precise, and no nonsense * Never lost a package, never messed up a form. Even Dr. Strange would approve of the magical efficiency * We've even had them help with rush jobs. Like Peter Parker showing up just in time The store's in a strip mall center that keeps things fresh without going full Stark Tower. Clean, safe, always parking. It's like that unassuming corner of New York where Spider-Man lives (accessible but still low-key.) We'll definitely keep coming back. It's rare to find a place that holds strong through time like this. Although not quite multiverse Kang time travel, it holds up to the rest of time. Like the Avengers, just... .with scanners and label printers instead of vibranium and arc reactors. It's a little part of our routine that's way more super than it looks. Still kind of funny I can remember when this place didn't have all the upgrades. Now it's runnig smoother than some of my apps. We'll be here for the long haul . Maybe even longer than Thor's been alive.

This store is on my way to the post office. I wanted to renew my passport, so I figured I might as…read morewell try here first. The man that works here is super nice, however they don't do anything that helps with renewing a passport. So if you want anything shipped, come here and they will do it for you with a smile. Also with a fee.

Super nice and friendly. I have been dropping off my packages for Fed Ex or UPS for a few years now…read moreat this location. The gentleman at the front always acknowledges me even I am just in and out in a few seconds.

Hands down the best UPS store I've visited. Staff is always friendly, helpful, and knowledgeable…read more The store is clean, organized, and a pleasure to visit. Makes shipping, printing , and making amazon returns hassle-free every time. A+++

Came here to do a quick Amazon drop off. Located conveniently across the gym that I go to. It's in…read morea huge plaza so plenty of parking. I walked in with my package and I was greeted by Sebastian. He was quick and polite taking care of my package. I guess I didn't pack it well and I didn't realize that Amazon says customer pack, but he took care of it for me. No charge and I really appreciated that because it would've sucked to have to go all the way home or buy a little bit of tape just to finish packing it. He explained the policy that other UPS stores follow but he said that it was no problem and he would take care of it and I thank him for that. It really saved me time and some money. Service like that for an Amazon return makes it super easy. Oh and The store is very clean and well lit.