We are commending Will at Secure Space Self Storage for his outstanding customer service and…read moreknowledge of your products and process to seamlessly take us from choosing a storage space to completing the application and signing the contract. Will's customer service skills are the best, and his calm and confident demeanor gives us confidence in the products and services you offer. We look forward to our time using your storage facility solely on Will's ability to help us through the decision process and belief that you are the right choice for our needs. We are not sure what his position is but based on my years as a professional and leader, Will should be a manager or regional representative. Sincerely, Roger and Jenny

Fault advertisement with the 24 hours services.. would not recommended if you have busy schedules…read more Low standard customer service

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

I've been with Lakewood Self Storage for a year and 3 months now, and it's been a consistently…read moregreat experience. The facility is secure, always clean, and there's plenty of parking, which makes loading and unloading super convenient. What really makes this place stand out is the staff. They've been friendly, helpful, and professional every time I've needed anything. Whether it's answering questions or just making sure the property stays in top shape, they do a solid job. If you're looking for a storage facility that gives peace of mind and a smooth experience, this is it. Highly recommend! The price has went up twice in the year which is a drawback but it's understandable with how inflation has been affecting everyone. So I'll still give a 5 star

Holy cow what a first time experience. Showed up on a Saturday morning at 10:13a for my 10a…read moreappointment (which I organized via email) and no one was there. Online says they open 10, the door said they open at 8a, and the number online vs on the door were different. The neon sign said open but no one came to the door or answered the phone and there were 4 cars waiting. Further, there was glass in the parking lot and WORST OF ALL was watching one disgruntled person FORCE THE AUTO SLIDING DOORS OPEN! What?! Aren't they supposed to be locked and this place secure? How could someone slide them open with ease?! How would or could I as a prospective customer ever want to store my stuff here?! No thanks. Unreliable. Untrustworthy. Poor business practices.

Security system needs to be improved. They assigned me a unit that did not have security camera…read more The lock that they provided was hacked and all my belongings were stolen. I only had the unit for less than a week.

Needed to declutter my apartment and saw all of the great reviews for Pouch. I've passed this…read morebusiness for 5 years on a daily basis and so glad I chose them for my needs. Independently owned with a great company objectives and culture. Daniel did not disappoint. Very detailed, thorough and organized gentleman who made this process as easy as possible. Facility is very well maintained and cleaned and you don't typically walk away from businesses now a days feeling good and trusting. Keep up the great work Pouch Self Storage.

The storage unit is clean, there is lighting in the unit itself, high ceilings, I feel safe as a…read morewoman visiting the facility by myself and the place is secure with reasonable access hours. Daniel is great and I really enjoy working with him through the entire rental process on the phone and in person. We were able to reserve the unit online quickly. They recommend you call in after reserving to confirm final setup and if you plan to rent their free moving truck. It's available on weekdays at noon and weekends 9 am or early afternoon. There's a time limit of 1.5 hr to load and 1.5 hr to unload but it was nice to have the option. I hired 2 movers through a separate service since the truck driver can only drive the truck and it went smoothly. Thanks Nate for driving the truck!

We were moving and at the very last minute needed a storage unit…read more Although I had a lot of questions, I was able to get hooked up with the perfect size unit by 530pm on a Sunday. They were open until 10pm. We had our gate code and unit number sent to us and had our items in by 830pm. I didn't need the lock because I had my own, so I went to drop it off at the office and they are so friendly. Space was clean and in a safe area. This is the location across from Lis Alamitos High School on Cerritos (not Carson St).

I was with ESS for 3 months and the experience was pretty good. I had never rented a storage unit…read morebefore but Brian explained everything over the phone and was professional in person. We went over everything and made sure everything was working in about 30 mins and I was good to go. Kirsten was also helpful during my stay and showed me some of the other units they had when I needed to downsize. My stay was short so I didn't have Issues here, but I know it can get expensive quick. One thing to keep in mind is prices do fluctuate alot. It's best to keep an eye out online for prices. I was kinda nervous about having my things here so one day I added a 2nd lock for security and I got a call first thing in the morning the next day asking if it was me who had placed the lock. This let me know they do check all locks every day. That made me feel better about having my stuff there. Place was always clean whenever I arrived. Couple of weird folks around the gate area around the evening times but nothing crazy. I would rent here in the future.

I needed to rent a storage unit due to a change in my living situation, and the whole process ended…read moreup being really convenient. I was able to reserve and rent a space entirely online without having to come into the office, which made things much easier during a stressful time. When I arrived, I had no trouble locating my unit, and I especially like using the app to open the gate when entering and exiting--it's a great feature. The property has consistently been clean and well-maintained, which gave me peace of mind about leaving my belongings there. Later on, my situation improved and I was able to move my items out. Closing out the unit was just as easy as getting started. I spoke with someone at the front desk to let them know, and she was friendly and helpful, making sure I had all the information I needed. Overall, a smooth and hassle-free experience from start to finish. Thank you!

RAT infested !!!!…read more Also, the "insurance" they make you pay uses all the tricks in the book to find ways not to compensate for your loss!

We are return customers for many reasons. Their prices are competitive, their yard is clean and…read morevery secure and organized but the people really make the difference, and in our case, DANIEL. He was so very professional, courteous, and explained the company's rules and regulations very carefully. I would highly recommend Cherry Carson RV and Storage you wont' be disappointed. Robert Polito

This is a great RV storage. Cherry carson rv storage. It's closee to the freeway their prices are…read moregreat.the facility is clean the staff is great .. I highly recommend it.

Customer service is very much appreciated by the ladies and gentlemen that run the show. They…read morerecognize loyalty and you can be rewarded. I always call in to pay my bill and I have no complaints. They do look out for customers that know what appreciation for good service is. If people are assholes to you, you might just be one. If you're not, then this place will love and take care of you (or even if you are a jerk). It never pays to be one, dear potential customer reading this review. I highly recommend storing your goodies here. They did not pay me to write this. I pay them.

The 1 star is for the new owners of the former Storco, as of December 21, 2023. Storco was sold to…read morea big company with no personal service and raised the rent right out of the gate. You call a number, wait 5 minute then get a bored girl answering service. Apparently, shorter access hours. I will be moving my things ASAP. So sorry to see the wonderful folks at Storco Self-Storage leave. End of a nice era.

I rented a small unit from this facility back in 2008 for around a year and recall how safe and…read moreclean the environment was. Back then it was under a different name. Came back recently to rent a unit and it is as if time stood still--Everything is clean and functioning. Applause to Maria and her team for being able to maintain the facility over the years! They deserve a huge raise and praise! StorQuest is lucky to have such a dedicated employee such as Maria.

Worst storage unit ever. I've been using this storage for 3 years. I have always been able to come…read morein at 6 am-9pm Including all major holidays as is stated on the card I was given as I got my storage unit. Around last month while I was in my storage unit I was leaving around 6:30 and I got locked in. I didn't know why I was locked in and I had to wait for 30 minutes for a kind gentleman to help me get out of my storage unit. Multiple times after that, I went back and tried my code but it didn't work, and there wasn't anyone in the office. So I tried to call customer service. Unsurprisingly no one answered. I called again a few days later and no one answered again. Then I called another day and finally someone picked up the phone. They spoke to me and told me that I have to have autopay enrolled to get "extended hours." That's the first time I've ever heard about this in the 3 years I've been using this storage unit. I had to find out after being locked in the storage. Then she proceeds to tell me that she will give me back my hours. So today, I went to my storage unit and I put my stuff in, and my boyfriend unfortunately left his phone in there, so we went back to get his phone at 6:10 pm, but guess what. We weren't able to go in. So I called and asked why my hours were still not back and if they could fix it but they said that they could not. So now my boyfriend doesn't have his phone and can't go to work tomorrow cause he needs to go during the "regular hours." Also they upped the price of my unit to 185 dollars a month for a tiny 5 by 5 unit.