This place has great customer service. I reserved a place online and they called the next day to…read moreconfirm all. I got more calls leading up to the move to confirm and make sure they were ready to greet the new customer. They called a couple times the day of to confirm arrival time s they would be prepared. In the end, I got delayed and could not get there on the arrival day before the office closed at 7pm (for new customers). So I had to scramble and find another place closer to me but farther from where I wanted it that was open an hour later when I arrived. A bad day for me. Arthur's customer service was so above and beyond what was expected (and had great prices) I'd go back to them in a heartbeat.

From the owner: Self Storage, Storage Units, Business Storage, Furniture Storage, Boat Storage, RV, Flex Warehouse,…read moreMoving, Moving Equipment, Secure Storage, Storage Rental

I just wanted to thank Kimberly for her helpful and friendly service at the woodbridge location…read more She always has a smile and is super helpful with any questions or concerns. She makes the whole process so much easier. Thank you.

I had visit the Property about a month earlier when I got there there was 3 woman in the front…read moreoffice one which was in training the 2 woman showed me 2 units and I decided to go for the bigger one . I had return a month later November 17 2025 around 1 in the afternoon this time I had Reserve a unit One day Prior when I got there I explain to the lady in the front she wore glasses and had strawberry blonde hair. I had visit there before and really like a unit I seen she Immediately said I could have not and that she was the only one working there I said yes I did visit i also said I Reserved a unit she said it was cancel I said but why I have a week she then began to give me a nasty attitude she continued to be very rude I ask to show me the unit she went head of me like if she hate everything in her life she show me one unit I told her that won't work . I also explain the unit I seen the month before is the one I want can she show me a bigger one I told her the price I was " """quoted she literally began to say that can't be true making me feel like I was lieing !She then mentioned she is the only person there. Again making me believe no one show me a unit and I was liar . She had the biggest attitude she was mean I felt like she was about to loose it to be honest I think she is suffering from Menopause because she was straight out her mind ! When I said I would like to see another bigger unit she said no she anit showing me nothing and also said she is taking the stairs because she just don't know what she"will do to me in the Elevator to me anyone wanting to get storage I warn you don't go there that woman has the worst attitude poor customer service she really needs help she does not need to be there watch out she wears glasses with like strawberry blonde hair and a bad bad attitude ! I will never return and by the way I went somewhere else and I received a great Experience and a better price ! Don't rent from here !

In just two years, my rental rate at Public Storage nearly doubled. When I inquired about the…read moreincrease, staff casually remarked, "We're not a nonprofit," and "It's a sign of the times." This isn't about covering costs--it's about maximizing profits. In 2024, Public Storage reported revenues of $4.696 billion and $3.44 billion in gross profit, boasting a gross margin of approximately 73.3% . Such practices highlight a broader issue: until consumers collectively reject this level of corporate greed, companies like Public Storage will continue to exploit their customers. If you're currently using their services, consider moving out. If you're thinking about signing up, look elsewhere. Let's not support businesses that prioritize profits over fair treatment.

Staff is extremely helpful. Price and facilities excellent…read more No issues at all would choose again.

Awesome people, excellent service, love the storage space, very secure !!Love this time place.read more

Awesome place to rent with great staff to help you get the best price and unit available! Greg and…read moreRuth are extremely friendly! I recommend renting from here!

Yes staff were great. Rented a spot for 1 year. I moved twice within the year into a larger spot…read moreand they always accommodate me.

It surprises me that I am even writing a review but this kind of behavior cannot go unnoticed…read more There is a lady at the Metuchen, Nj location named "Alora" . For some odd reason she had a nasty attitude with me the other day about the "times" I use the facility . I wonder if she does this to others... For someone who has been loyal to Extra Space , pays their bills on time it was disappointing to see such low behavior from an employee . I almost never have to deal with staff as I do everything online and I am going to keep it that way ! It was almost borderline harassment what she was telling me & her nasty tone was very belittling. Will be leaving a complain with corporate. She "tried" the right one .

Jessica is very nice however this place is dirty and mice infested! Upon moving my things in there…read moreI noticed I'm exhausted corner there were mice droppings, also on the first floor it is filled with sticky mice traps which was a red flag. They refused to give me any money back after I informed them about this! Stay far away from this place!!!

Not a "Secure Space"…read more Exterior building doors do not lock. No cameras in the building. Storage units are not individually alarmed. Hinges to the units are on the outside of the storage unit. The only person with my gate access code was the only employee there who generated it.......

Love this place. Did a great job for me. Helped me with boxes moving truck etc. MAGA…read more I will definitely return when i have to move again

Excellent customer service, friendly and helpful employees, and great value. Consistent quality…read moreevery time we rent a trailer. Highly recommended.

These are my initial observations. The move has not been been done yet. My first conversation was…read moreby phone with appararently a SALES AGENT. I was quoted a little over $3,000.00 for a move from Melbourne Florida to Glen Burnie MD. Since it was based on a quick observation, I decided to be dilligent, and to provide a video walk through in order to get a more accurate quote. This consisted of 12 area videos with voiceover describing every article of furniture with information regarding what to expect in the way of boxes from that area. I was then quoted close to $9,000.00. This amount seemed reasonable based on the more accurate inventory. Today, we were called by their QUALITY CONTROL AGENT. At this time we went through a detailed inventory which we had taken an enoumous amount of time to create, wrapping things and filling boxes. Despite the fact that RE were sent detailed videos of our inventory. This conversation resulted in an increased moving cost of $15.253.62. The explanation we were informed was as follows: I have never spoken to you before. You have only spoken thus far to a SALES AGENT. We received this information just 3 days before the move, so as a consequence we were given no alternative but to agree with the new price and the demand for an additional $5,000.00 up front Bottom line, which I will make sure everyone is made aware of. When dealing with Relocation Express you will be dealing with a SALES AGENT who will real you in with a lowball price. Then 3 days before your move when you are trapped. You will be called by a QUALITY CONTROL AGENT who will inform you that you move will cost almost 5 times as much as your first quote, 2 times as much as your second quote. BUYER BEWARE and make sure you have an additional 5k to 10k on hand to pay for the new price upfront payment.

This was the local delivery service for Royal Hawaiian Movers who are part of the Dewitt Moving…read moreCompany. My Dewitt coordinator, Gloria was the contact up until day of arrival and then three gentlemen arrived around 10:30 and finished around 11:30. Upon entry they rolled out a blue carpet so their didn't harm the wood flooring. They handed me the inventory list full of numbers and was instructed to check them off as they bring stuff in the door. I don't know how they were so efficient getting stuff up but one by one the items got marked off. They unwrapped furniture and boxes I was able to empty right away as they included large items. At the end the gentleman went through all the paperwork and had me sign then they packed away their stuff and rolled up the blue carpet and left. Overall I had a really good experience throughout the process and and appreciative everything arrived in one piece.

No need to look any place else .. Big G movers are where to go when it comes to moving. We moved…read moreFrom a second floor apartment on a hill to a four bedroom home and the team didn't flinch and always had smiles on their faces! When they arrived at the new home one of the movers lovingly insisted I stopped helping bc I am 9months pregnant and joked with me about how hard it must be to not be able to really help. They were great with my almost five year old who of course was obsessed with the truck and just the new faces and all of our family there complimented on their professionalism. It was one of the best decisions we made outside of the new Purchased home when it came To transitioning.

I can't rave enough about the team at Big G. My crew of Steve, Marco, Bruce, Eric, Paul, Dennis,…read moreWalter and Big G Gary himself were amazing on my move. From the estimation, to days leading up and throughout the day of, the whole team was communicative, quick, responsive, and driven. From start to finish during the day the team never stopped moving, took initiative, helped me beyond my expectations and did it all on time and on quote. Everyone was friendly, funny, and supportive. Moving my family from a town I've called home for 38 years in a home my kids became adults is emotionally difficult but BigG made the day a breeze. Thank you!