Cheapest in the area that I found. Relatively Close to major highways (Route 18, Route 1,…read moreTurnpike). The location is easy to get to. No problems ever accessing the location and all my stuff has been kept well and not damaged. Only issue is during afternoon rush hour, How Lane heading south is like a parking lot. Try not to move stuff during that time.

I only wish i could give HALF a STAR! This storage center sold off all my priceless antiques, and…read moreinstead of being grateful with all the money they made off them, still REFUSED me the right to retrieve the UNSELLABLE/ UNSOLD items leftover after the auction! YES! I would have WANTED the old photographs of my family, my High School diploma, my Birth Certificate , e. t. c. I ONLY OWED $336 on my storage! Less than a $1,000 . There should be a LAW requiring storage centers to offer the UNSELLABLE/ UNSOLD items BACK to the renters BEFORE they throw them out! Some items have SENTIMENTAL VALUE! ... Follow me on Facebook.

I have come to this facility four times this week and no one is ever in the office. I called for…read moretoday's office hours and was told that they cannot guarantee there will be an employee present during office hours. On any day. There is a number to call which ultimately leads to a property manager who NEVER calls back. If you beep your lock clipped, they only help you once a month. I had to pay for a locksmith. The employee today showed up 20 minutes late. There were 4 customers total who needed help and two left of frustration. Horrid customer service. Store here at your own risk.

Their price and availability fit my needs at the time…read more Pros: concrete floors and open late. 9pm Cons: so hard to find and employee in the office. 95% of the time the office is empty and locked and no one ever answers the phone number listed on the door They do have carts, but no control over them. Customers leave them all over the facility and take as many as they want, oh wait seems there are only four for the property. The carts are in bad condition and falling apart. Elevators are smaller than most other places and have issues working. "Getting stuck in the elevator and the call bell not working, the control panel in the elevator flopping open exposing everything, maybe that was causing the elevator not to work properly. How many times did it not work???? Oh wait call but didn't work and when it finally responded, no one in the office or answering the number on the front door. And yet they complained that i left after the closing time!!! One more thing. I understand their idea of security, but having to type in your access code at the front gate and then each and every time you need to use the elevator os utterly ridiculous when there is no security at this site!!!!

Pros: The shipment was fast + the team was communicative on when to expect our things…read more Cons: They tried to tell me that I had extra items that were not included & tried to charge me an extra $600 when they were listed on the original inventory list & the list emailed me upon confirmation. The movers broke a nightstand & dragged the dolly all over my brand new carpet causing 7-10 PERMANENT black stains. Not careful at all & damaged drywall to which the company said "that should be easy to fix"

Stacey and the team are AMAZING; Makespace cancelled on us on the morning of our move (though…read moreeverything was confirmed... We actually continued to receive auto-text confirmations from them throughout the day, but that's for another yelp review lol) In a last minute panic to get movers AND storage for a same day turnaround, we somehow came across NYMSS and they were absolutely phenomenal. What could have been a total sh*tshow of a moving experience turned into a blessing in disguise: This was the best thing that could have happened to us during this move! The scheduled a same day pickup and move (this was during the midst of covid, when everyone was making an exodus), charged us reasonable prices (when we were really in a bind and totally desperate as we were moving out of state), and were just an overall pleasure to work with during a very high stress situation. They are incredibly communicative, accommodating, and professional. In an industry where these traits are so far from the norm, Stacey and NY Mobile Self Storage are in a league of their own.

They were wonderful, helpful pleasant, on time I would certainly recommend them to anyone.read more

Everything began great. The salesman come to the home to give me a quote and it seemed fine. Then…read morecame moving day. Extra charges for extra boxes and extra handling. OK it didn't seem worth a fight so I approved. When they started to deliver the furnishings each and every piece had some degree of damage. Scratches, dents, chips, torn and dragged upholstery. Refrigerator doors on a year old unit each and every door and drawer has small dents in it. Looks like the pieces were tossed around. A couple of furnishings were severely damaged. They acknowledged the damage and sent me some BS form that stated their liability. Bullshit. I had my attorney send a strong letter. I received no response. Next I'm Heading to court. These people are horrible. I wouldn't recommend them to move a box of pillows. Horrible se

We moved from Brooklyn to The Bronx recently. Andrei, the owner, and the three men who did the…read moremoving were courteous, professional and took care with boxes filled with breakables, including glass crystal. It was a great experience, and compared with other movers, their prices are reasonable. (This business, by the way, is also not affiliated with a certain other business whose name even the w.w.w. mixes up, whose estimate was so exorbitant, that I told them off for trying to take advantage of my presumed ignorance.) In tallying up the time and costs, the time went over a half hour (they charge by the extra half hour after the initial cost) by five minutes, but they didn't charge me for the next half hour. I definitely recommend.

If you have extra money to donate just donate somewhere else, because they are charging OVER, for…read morenothing. Please read below you'll see, Over priced for the market. Get ready! Get charged for $350 for wrapping my 2 x $40 Ikea mirrors - because of fragile items. So many things they charged me ridicilously - for instance not only the each flight also the stoop stairs in front of the building like every house in Hoboken has it ( 3 steps!!) They are fast, since they are charging 2 hours flat rate and after is hourly adding up. But for 1 bd apartment only Queen bed(no storage), 1 tv, 1 couch NO TV stand NO Dinner Table NO desk No another bed No closet They charge me $1515 and I still needed to tip the movers. Good luck!

RUN DON'T WALK AWAY FROM THESE PEOPLE!!!!! They arent good people. They LIE and just make excuses…read morefor not performing their job properly. They promised me this massive refund and still nothing. I hope no one makes the same mistake I did! USE SOMEONE ELSE!!!!

I hired the company to manage my move from Secaucus NJ to Hells Kitchen NYC, 1BR with complete…read morepacking Service. For the quote estimation we had a video call where I showed my apartment. They estimated 2200 as a fixed price for packing, the move, assembling, 4 guys and a truck for 7hrs. The Team was on time, very very friendly, fast and professionell. The move was done exactly within the estimated 7 hrs. The only thing we're I maybe had wished more extra care was my mattress-I was for whatever reasons expecting that they will rap them in plastic foil... I was wrong, they carried them around and let them sit on the floor before they putted them into kind a 'half-covering-box' I would hire them again.

This company came recommended by my best friend & the 2 men were great! Shout out to Rob & Omar and…read moreof course Saad who set the whole thing in motion. Needed to postpone the move & they were accommodating & wonderful. Took 1.5 hours longer than estimated but that was OK. They wrapped everything well & were patient with me when deciding sofa layout. Thanks so much!!

Incredible experience end-to-end. Very reasonable quote, no sketchy upcharging or day-of pressure…read moreto pay more. The team was professional, polite, handled our furniture and boxes with care, and were on time. Highly recommend!

Let me write a realistic review about this company. 1. They…read morenegotiated a reasonable price. The guy who gave us the estimate seemed friendly (stoic but friendly enough). 2. After moving from one apartment to another at a distance of about 1 1/2 miles they wouldn't take things off the truck until I gave the movers a huge tip for the movers. There were three guys and they wanted $500.00. My wife was pregnant at the time and they had no problems hassling and bullying us about the tip. I almost called the police but decided to pay. 4. Unusually large amount of things were broken. If it was porcelain or ceramics (including family heirlooms) it was damaged. If it was wood it was dented. When we mentioned this to them they didn't give us the time of day. We couldn't of had a worse experience. Correction for some reason Yelp says my location is San Francisco Calif. I'm actually in Kew Gardens Queens (New York).

Thank God for these guys!…read more I had to move my items into storage a.s.a.p. As soon as I called them for a quote, they were beyond helpful. They were even able to refer me to a great storage company. I have to be honest. At first, I was frantic, but their staff were really professional. Apparently, they've dealt with many client in this type of emergency before because they were able to help calm me down LOL The moving crew they sent me were so friendly and easy to work with. I can't describe how grateful I am to everyone at this company. They helped me out on such short-notice and were able to make my emergency move hassle free. I'll definitely be using these guys again when I have to move out of storage, and I've been recommending them to everyone since my move. A+ Movers!