** nI am modifying my rating for the time being. As I stated, my moved came in under the estimated weight. Almost 4000 lbs. Upon delivery, I asked the driver for the weight ticket, he presented it and explained that he had called it in to the office. I waited several days and called the office to inquire. I was told they have no record yet from the driver and they would get back to me. I waited, noting. I then called the company that I prepaid the move to, National Van Lines. I pretty much was told the driver has several weeks to get his paperwork in and I should wait a week and call back. WHAT? I HAD to prepay for my move but now my refund for the amount I over paid is just in limbo? That is not acceptable by any means. Now I called in again today and was told to try the end of Next Week! There is no sense of urgency to refund my money. Had this been the other way around, I would have never received my items. It is a shame that such a great experience can be tarnished by the back end.
I have been preparing two review's in my head for the last two months, a good one and a bad one, not knowing which would be needed. I decided to embark on a long distance move in August. Woodbridge, NJ to Apex, NC. It had been quite a while since I had used a traditional moving service and my last experience wasn't that great. The horror stories of family and friends did not add to the impending feeling of doom.
I contacted several movers for quotations. Some were very responsive, All Jersey being one of them. Others took several days to get back to me and then spent a month robo calling me ensuring I would strap my belongings to my back and hitch hike naked before I used them.
Robert from All Jersey provided the least painful quotation of the bunch. He was very down to earth and non intrusive. As he had been doing this for many years, he did not need to open EVERY SINGLE DRAWER, unlike several other companies. (As a sidebar, really? can one persons sock drawer be THAT much heavier than the next?)
After walking through my house, Robert took the time to explain the process and tell me a bit about All Jersey.
I settled on All Jersey as their quote was quite a bit cheaper than all of the others. I contacted Robert to ensure his was accurate and I wouldn't have a big surprise at the end. He assured me that they would be right on point. I proceeded to stress over the entire move.
Several day's prior, Cheryl reached out to review the coming steps. She was very professional and really did a great job of easing my fears of a disastrous move.
William, the driver with National Van Lines (they were sub contracted as the move was over 500 miles) contacted me the day before to set up the time. When the day came, he was on time and ready to go. He had a terrific crew (two from All Jersey and an additional mover from National). The crew went above and beyond to make sure we didn't have to lift a finger. Any time we tried to help, they would promptly take the item from our hands. The process, while long due to the scope, was 100 times smoother than I expected. Prior to departing, William advised me of his arrival day and time and gave me the feeling that maybe, just maybe, this would all go smooth.
The final leg was as smooth as the first. William, his mover from National and two movers from Daniels moving in North Carolina arrived and went right to work. I was amazed at how quickly the put our home together. Every step went smoother than I had imagined. They treated my property with care and placed runners in my new home to protect the floors.
Overall, I cannot express how happy I am with All Jersey Movers and the partners they utilize. Moving is a stressful and painful process. They really have this down to a science. I will be certain to recommend them to all friends and family! read more