We have used this company several times and have yet to be disappointed. We love that the boxes are…read moredelivered to our door step!

Wow! What a convenient, easy and incredible service. One stop shop, local business, order online…read moreand delivery was prompt and fast. Ordering online was fast and easy. Boxes, tape were more than enough for my duplex. I choose the 3 bedroom package. Gently used boxes were in great shape. Why buy new?! Save the environment. Support this great local Chicago business.

We can't do Card board boxes because My wife gets rashes from them. With Redi-Box Our move from one…read morehouse to another and 0° weather. Along with snow, blizzard was super easy. You guys know how easy it is to pack all your things. Label it and give it back without the hassle of keeping the boxes recycling and what not? Worth every penny I will definitely do this again. And i'm not stuck with all the boxes afterwards.

I was told to expect delivery today between 11am and 2pm. It is now an hour past that time and I…read morehave been unable to get in touch with anyone despite multiple emails, texts, and phone calls. Beginning to think this is likely a scam company.

Service is amazing and the team here are all very friendly and knowledgeable. Their selection is…read morethe largest in Chicago. I went in looking for a crazy box size for a project that was six months in the making and finally found it here with their A1 customer service. The value is incredible and very reasonable. If you're like Me and you're looking for something unique or just looking for a good value on a lot of boxes come by and see the team here at citation they're amazing. Please note that this place is a big warehouse with the entrance around the side. So, walk up to the door, on the side of the building, and knock. The guys are inside and they are all waiting to help you with your project/business goals.

This place is perfect if you are moving and need a variety of sizes and a bunch of boxes. They…read morehave every size box ( and I mean every) you need and they even have move kits based on your apartment size ( 1 or 2 bedroom). The kits include boxes, wardrobe boxes, tape, paper, and bubble wrap. The rates are way better than Uhaul and the quality is incredibly better than half prices boxes store. Shout out to Jacob for amazing customer service. It is always nice to shop local and Citation does not disappoint. We will always use them for any of our box needs.

Knowledgeable, professional and hard-working crew showed up and sealed all my boxes and tubs in…read moreplastic and covered all furniture with blankets. They photos of each item as they wrapped it. They finished the job in about 2.5 hours. boxes and tubs were already packed. I feel very confident that my belongings will be safely moved and stored.

This company has horrible customer service. They never reached out to as the manger replied to my…read morelast review and said they would. And when I called them today they said that was their policy and they would not even escalate it and they have happy customers. DO use or trust this company. I would give them negative 10 if I could.

I'm delighted that I finally decided to get a storage unit. I live just a few blocks from this…read moreconveniently located facility and could not be happier with my new storage arrangement! The staff are extremely courteous, helpful, and professional. All my questions were addressed up front, and I am confident that I chose the best facility around! The best part for me is the secure loading dock (garage). Even when there are other folks bringing stuff in or out, I don't have to wait more than a few minutes. If I stop by early in the morning or late in the evening, I'm typically done within 5 minutes. It's that easy. I love that the facility is climate controlled (for my own comfort primarily), and I don't have any concerns about safely, knowing that access is strictly monitored. Self Storage 1 gets my highest recommendation. Lakeview and Uptown folks, this is as good as it gets!

Mice infestation! They have issues with mice since last summer. My unit got destroyed by rodents!…read moreOver $2k in damage! The owner claims the issue is being taken care of but the mice never went away as every month I return to my unit and discover new damage! The contract you sign when renting the unit mentions no responsibility of the owner for any damage including damage done by rodents so you will be left on your own to deal with your loss. They offered $10 discount for the next 6 months for me as well as arrange the livers to vacate then disappeared. The staff is friendly but not helpful. Be mindful of this went renting from them!

This is a review of our experience and is written to avoid some of the pitfalls I've read from…read moreother reviews. #1 Be thorough - For the most part, you are paying per square foot of space on the truck. They are planning out that truck, and the staff to move it, based upon your numbers. If you have even 2 more boxes then estimated for, it causes an issue with space and the price you'll pay. In our case, I provided the measurements for everything we were shipping and added a couple extra boxes to my estimate for good measure. #2 Read the documents. In the case of breakage / damage. Not only did I get the insurance information early, the gentlemen on the morning of our move went over it in detail. Basic included insturance is at $.65# That doesn't cover much of anything. Additional insurance is available to purchase. Yes, I know it sounds kinda shady, but they do not hide the coverage or the cost of it. #3 Be nice. The people showing up for the move are people with a job. They get paid the same regardless of any issues. Have some waters available, be polite to them and appreciate the back breaking work you had no interest in doing yourself. #4 - Be prepared. We had all the boxes stacked in one room and everything cleaned out ready to go. It made it so much easier to count the boxes out and left room for them to prep up our furniture with moving blankets they provided. Also, clear space for them to get in and out without tripping over stuff. If you are living in an apartment buiding as we were, try and reserve space for thier truck. In the end, our move from Wis to Florida went pretty much spot on. Our price was our qouted price. Nothing was damaged, Both teams were very professional and friendly. I only wish they had a way to track our shipment on line so we knew were it was in the process.

Disaster. On a move to Texas sometime enroute all boxes were broken into and raided for valuables…read more At unloading electronics were (the ones that made it) dumped into a single large box. Several boxes didn't make it. Military award displays were smashed and the medals cut out. Their insurance company offered $30 for over 2000 dollars in damages. Go with a brand name for a move.

Our kitchen and bathrooms were touched by angels…read more We just moved into our new condo and let's just say we had more than we thought the space could handle. There was no way we could have unpacked and organized our kitchen and bathrooms over the next few weeks, which is what their team excelled to do in less than a day. Mackenzie was very responsive starting from original quote to appointment day. Because of this they came fully prepared and we feel every minute they used here was optimized to the fullest. It's our first time using this kind of service and Mackenzie, Chloe, Brittany, Mary and Melanie have officially spoiled us for all moves to come. Our home brings us so much joy now.

They are magicians! I'm very pregnant and overwhelmed by clutter and they made such a difference in…read moresuch a fast amount of time. It gave me so much peace and relief.