The couple that manages is so kind and helpful. They helped me get set up with a unit at the very…read moreend of their night, which meant the world to me as I was moving. The size unit is great for the price, has temperature control, and security. So far loving having my belongings at Northgate.

Sandra and John are so professional and helpful, here. They have all the moving accessories you…read moremight need, there in the front office. The place is kept clean and cool. And I think the rates are extremely reasonable for this time of year. We feel safe keeping our stuff here while our new place is readied for our move-in.

I had a very pleasant experience this morning: my appointment was at 10am, but I got there early,…read moreand it was no problem. Anne showed me my reserved space, told me about all the paperwork and what I needed to know, and I was able to use my lock from a previous time I had rented from Public Storage. If there would be a "Recommend this location" check box, then it would have 5 checks in it. The location is good too: next to working in the area, there are numerous useful stores close by, as well as the Domain.

My experience with Public Storage in Austin has been unbelievably frustrating…read more I rented a unit approximately 24 hours before my scheduled move-in. The manager called me personally, confirmed the rental, provided my access codes, and gave me my unit number. Everything appeared to be ready. When I arrived with my movers, I discovered I could not access my unit because the elevator access had been programmed for the wrong floor. This should have been a simple issue to correct. Unfortunately, there was no one on-site to help. I called the Public Storage customer service number repeatedly--at least 5 to 7 times--and left multiple urgent requests for a callback. Despite explaining that I had movers on-site and was unable to access the unit I had rented, no one responded. More than 24 hours later, I still had not heard from anyone. As a result, I was unable to move into the unit I had already paid for, while my movers stood idle at approximately $200 per hour. What should have been a routine move-in became an expensive and completely avoidable disaster. The most disappointing part wasn't the original mistake. Mistakes happen. It was the complete lack of support afterward. If someone had simply answered the phone or returned a call, the situation likely could have been resolved quickly. My takeaway is this: Public Storage was extremely responsive when I was renting the unit. Once they had my money and a problem arose, I was effectively on my own. I would strongly caution anyone considering this location to understand that there may be no on-site staff available when you need immediate assistance. If something goes wrong on move-in day, you may find yourself unable to access your unit and unable to reach anyone who can help. That's not a risk I would take again.

I normally don't write reviews for storage places, but this one definitely deserves one…read more Over spring break I was visiting a couple of my relatives in Texas but needed to find a storage facility to move a couch we recently bought. I came upon this facility and was treated very nicely. I was assisted throughout the whole process by the manager there and was impressed by the superb customer service. If I ever need to move furniture again, I will definitely be back and will recommend this place to my friends and family!

Excellence place, friendly help, and easy access in Round Rock…read more Easy to find between Harley Davidson and Ikea on the frontage rd N-I35.

Shana has been very helpful. I have other facilities to look at, but the unit I need is availableread more

From the owner: Tillman Self Storage (formerly Carriage Hills Self Storage) is a trusted, family-owned business…read morewith over 20 years of experience providing exceptional customer service, consistently competitive pricing with a commitment to fair and reasonable rate practices, and clean, secure storage solutions. We specialize in convenient drive-up storage units, with sizes ranging from 5×7 up to 12×35. Unit availability and sizes vary by location across our three properties, allowing us to accommodate a wide range of storage needs. All units offer direct vehicle access for quick and hassle-free loading and unloading, making it easy to store anything from household items to large equipment. With three convenient locations—Cedar Park, Hudson Bend Road, and Doss Road—we proudly serve the surrounding communities. We also offer outdoor boat and RV storage, providing a reliable solution for larger vehicles at our Doss Rd location. Our facilities offer controlled gate access, well-lit with LED lighting, and designed for security and ease of access. We offer both short-term and long-term rental options, giving customers flexibility to meet their storage needs. At Tillman Self Storage, our focus is on making storage simple, secure, and stress-free.

Great place - friendly staff! Reasonable prices. Would definitely recommend over nearby storage…read morefacilities

Friendly, fast, great service. The owner we very helpful and kind. Highly recommend.. Great cheap…read morestorage

Gregory was realy helpful and a real eagle ( no woodducks at this location ! )…read more First time for us using storage as student is returning home for 4 weeks and the month by month deal works out great. Bob D. Austin

Not the worst but needs improvement.. the facility is mostly nice but there are some big issues…read morethat need to be resolved. The concrete around the sliding doors is all busted up and it makes it very difficult to roll something heavy with casters. They put some wood down but its loose and a major tripping hazard.

From the owner: If you're searching for a reliable, convenient place to store your belongings, Storage Star is here…read moreto help. Whether you need extra space for personal items, seasonal gear, or even business inventory, our facilities are designed to make your life easier. At Storage Star, we combine convenience, security, and great service to give you more than just a storage unit -- we provide you with peace of mind. We believe storage should feel like an extension of your home or business: simple, organized, and stress-free. Our goal is to help you reclaim your space and simplify your life with a smooth and straightforward process from start to finish.

Great facility, service, and staff. Especially Chanel!…read more The move in process and move out process are extremely easy. They were able to address any questions and issues I had immediately. Highly recommend you consider this location for your storage needs!

This storage place was very convenient and easy for me to access the only thing is I do wish the…read morehours of operation could be a little different so I could come late at night if I ever got off work late but Chanel thanks again ! u made my day by understanding my situation and working with me .

I can't say enough good things about this company. Their have been some minor gate issues, but…read morekind of stuff happens. What matters most is how responsive and professional the team is. These guys are incredibly helpful for any step of the way. The online tech is dated, but, if you can get past that (and you really should), then this should be your only storage facility to use in the area. I literally drive across the City when I need storage, because they give me such great piece of mind. It is worth noting, this place is incredibly well lit. That matters at night and you really see it when you compare to their competitors.

Great people here! Thanks for coming through for me when I really needed storage/parking for my big…read morerig. I will recomend you highly to all who need safe reliable storage in the Austin area. Right off I35 so you can't get more convenient than that! God Bless!

On time, professional, fast! Nice guys…read more 2nd time I've used this company and it was excellent both times

I recently moved and had this company pack and move my household belongings to the home I just…read morepurchased. They were very nice and were just a few minutes late to our appointment. There were 4 guys who came to do the packing. I've moved many times because my husband was in the military. They were super fast and had my stuff packed by early afternoon. The next day I had 2 trucks and 4 men for moving. This was also accomplished very quickly. They told me that they damaged my grill cover and offered to pay. The only thing I didn't like was how they packed a sculpture I had, but honestly they did a great job. My total cost was a bit over $3000. I thought it was very reasonable.