Came in to get more information about a space, Venice helped us figure out what storage space was best for our needs, gave us a tour to help us best decide and made the process to sign seamless. We're looking forward to leasing with extra space for a while. read more

Ongoing Roach Infestation - No Resolution I rented a unit at Extra space storage at 1705 s state college blvd Anaheim, Ca 92806, in September 2025 and reported a roach infestation immediately. I was told an exterminator would come, but no follow-up was provided, and when I returned in October, the infestation was still present. I have contacted management and corporate multiple times without resolution. My unit is unusable and my belongings are at risk. I am requesting either transfer to a fully pest-free unit or full compensation. This issue is serious, and I hope Extra Space Storage addresses it promptly. read more

I rented a unit and just a little over a month later it was broken into and half my stuff was stolen. When making the police report the officer said "This place sucks, we're here all the time" I also learned after this that my unit had no cameras on it. Be careful renting a space here. read more

After looking at several (5)storage facilities that was way below par , I am SUPER HAPPY to finally find a CLEAN AND WELCOMING storage. As soon as I walked in my lungs where happy! ( other storage places I look at were very stinky and dirty- floors very dusty and gross- i can go on...) the manager at EXTRA STORAGE SPACE Austin, was such a delight! super friendly , very welcoming and clean cut!! He assisted me throughout the entire process and made sure all my questions were answered. the pictures attached show "OTHER STORAGE" i looked at that and storage from extra-space. you can definitely SEE THE DIFFERENCE ON HOW MUCH CLEANER & BRIGHTER Extra Space is. Although it was a few dollars more...then other places i looked at.. I absolutely LOVE HOW CLEAN AND FRESH THE ENTIRE STORAGE FACILITIES IS,& I FEEL SAFE HERE! DEF. RECOMMEND! read more

Extra Space Storage - (NO FILTER) 10x10 'OTHER" Storage - the inside felt dirty- stuffy and had a terrible sent.. - Self Storage Near Me - Anaheim, California

See all

They shaded me, after rent went up they kept charging me almost to $1,000 after I was trying to make payments but because of my condition which I was going through cancer plus going through chemo I had no choice but to move out, I have nobody to help except me and my 3 kids we were trying to move but Anthony and Austin were putting it off to take my belongings out, I had to call upper management but they don't give a shit about anything except money and that's all they care about! Never again here, I got sick over this and so many headaches & stress and worry which my doctors advised me not to do since my health is climbing high slowly but surely. That Austin got on my nerves and so did Anthony which always would be stalling about my situation which a few items were left behind Like I was trying to work with them and explain myself but they didn't wanna hear me out and I lost time. read more

Highly recommend this storage facility. Super clean. Great hours. Austin was very helpful!

Highly recommend if you are in need of a storage unit. Michael helped me in getting a nice unit for an amazing deal. This guy went above and beyond to ensure I left happy with the unit I needed. I'm thank you Michael for your awesome service! read more

Do not rent here. I got a 10X10 unit starting price at $120 on 8/2024 within 3 months they increase the rent by 100% with no notice. I called them and they aggreed to have me at $164 they raised my rent again in May to $250!!! This place is ridicolous and absurd they have no reasoning and no contracts it is month to month here! Save your money and go elsewhere best believe I'm moving out and taking my buisness elsewhere I work in customer service and take price in my customers but these people all they care about is increasing ur rent every 2-3months and they think it's okay because ur on a month to month basis. Do not rent here avoid all extra Storage places read more

Great customer service from Angel! She was attentive and courteous. She gives you all the information needed to make your decision to rent.The facility is very clean. It took no time at all to get my storage area secured. Thank you and Best Regards Kristi D read more

From outside looks like not comfortable storage, but inside WOW. Easy loading dock, clean and safe storage! I liked

Great staff, clean space and very safe. Manager is very nice. Climate controlled space is your best bet.

It is a brand new and clean facility. The indoor storage unit building is earthquake safe with 2 modern elevators at the entrance. The building was sufficiently air-conditioned, even on the hottest days in early September. The signup process was really fast and easy. read more

Not a safe storage facility in my opinion! Lots of shady people walking around that may be homeless or using drugs. Storage areas smell like drugs. Unit given to me was filthy and covered in bugs. I'll be looking at a newer and better managed facility. read more

I was kicked out of this facility because of unknown reasons never explained. They said they weren't renewing my lease and said I had a month to month lease so my last lease(?) was .. idk I'm sure they don't know either. I have been banned from all ESS locations worldwide because of this location. Ignorant staff makes this corporation unreliable and a must avoid. read more

Today I went to take some equipment out and they had no carts. I had to make multiple trips.

Bait and switch pricing. My unit went up 25% after 2 months. Also the units are very small, the ceiling is extremely low like 6' 6", In fact i have never seen such a low ceiling in a storage facility. They may have the same square footage as the competition, but each unit has significantly less volume. If you plan to use shelves you may want to check it out before hand, my shelving from the last unit would hardly fit and I could not put anything on the top shelf. They should be discounted for their lack of height not a premium. I called the office and the employee was very nice and understanding. However, this apparently a corporate thing and their hands are tied. (ya right). Keep looking unless you want the headache of moving or budget to pay double. The policy is to raise your rates as soon as they can. They figure you will just pay rather than deal with the hassle of moving your stuff. They are not worth the hassles. read more

Great staff and customer service. Anthony was attentive over the phone as I was getting the information I needed to decide if I was going to rent a space here. Angel was friendly and clear with the rules and conditions of the unit and made the signing of the contract easy and concise. All of my questions and concerns were addressed throughout the renting process. I'm glad I looked around and found Extra Space Storage! read more

Bad customer service and unprofessional for whoever the lady who work on Thursday 04/18/24 I didn't ask her name trying to tell me I can't do on my storage room that I paid for ,I ve been rented here for a year now and this place I saw very quiet and has very few customers,now I got it everybody just moved out so am I .and yes you have to ask how long for that 50% off rental go for or you'll surprise with you bill lol. read more

Quality great staff members went above and beyond very helpful super friendly. Great

The facility smells and the climate control building can not handle the heat during summer time. I was requesting a refund because they put me in a drive thru unit and i requested climate control unit with the online specialist. I did not even move to the unit yet not even 24 hours and they said they can not refund the admin fee. Don't go to this location. I transfer to state college location it's clean and very nice people and Jennifer explain it very well. They will even show you your unit before you sign the lease and they are very professional and friendly. read more

Rafael and Angel provided an exceptional customer experience as a current customer switching to a smaller storage unit. Rafael offered information on the phone while Angel assisted me twice in person and completed the transfer. Angel was patient and kind, and clearly communicated each step of the transfer process. Huge thanks for making this process a lot less stressful than I had anticipated. read more

Rent has now been raised by over $100 in the last 8 months, most recently from $235 to $271. Still having the same rat shit in my unit issues. Nothing has changed with the "new" management. Fortunately, I'm finally getting out of this facility next week. Please, dear God, if you're looking for a storage unit to rent RUN don't walk AWAY from this place. read more

First time a rented a space here everything went great. Was told they would prorate last month if move out early, which they did. Second time I rented a unit I was told the same thing but they wouldn't refund my money that I paid ahead even though I moved out 2 weeks early. I'll be finding a new storage place. read more

Thank you Jennifer, I rarely post reviews but when someone is exceptionally great they deserve a shout out. Jennifer has amazing customer service and never felt rush was very attentive and answered all my questions with a smile and great attitude. She showed me the spaces available and took her time to show and describe every unit available even though they were busy. Thank you so much Jennifer. read more

Anthony Sanchez, awesome dude! Great services explained in detail, good conversation, good costumer service , explained offers !

I started renting with this location in June of 2023. What got my attention to rent with them was the first month free (which I never got). When I got in there I was paying about $160 per month and then a couple months later they bumped it up to $309 a month. Now they want to harass my phone when I'm a couple days late. They even tried to illegally automatically charge my card without my permission. Good thing I always lock my cards. So now I'm wondering if I should speak to a lawyer about this. They tried charging my card without my permission last month also. These are crooks working in that office. I will file a complaint with corporate first and see what they do. If nothing comes of it, I'll have to seriously consider lawyering up. It's illegal to charge someone's card without permission. You'd think a company like this was smart enough to know that but it looks like they aren't that bright. read more

Austin was great! He very kindly showed me the unit and how to access it. He explained all of the rules to me and even helped carry my moving supplies to the car. Very welcoming and friendly people in the front office. read more

Been shopping around for storage units. This place has great customer service, and good prices. I spoke with two different individuals, and they were actually very helpful. ANTHONY and TRAVON excellent customer service! read more

We've been renting here for about 3 years now and have received nothing but excellent customer service! Anthony goes above and beyond to keep to take care of us here! read more

F**k this place the construction workers don't give two f**ks about the people actually paying to use the storage 4th f****n inside the I have with one of the construction workers while I'm going for May tools that's in MY unit I pay for smh looking for other storage places around fuck this I don't pay $300 a month for this crap read more

Extra Space Storage - Blocking path way to entrance and driver still yelled at me for honking at him to go - Self Storage Near Me - Anaheim, California

See all

Save yourself some time and find somewhere else. This location as many other offer incredible monthly rates to get you in. Then within three months they more than DOUBLED my rent for a 10 x 5 unit from $72 to $158 per month! I politely called the store manager and offered to pay cash up front for the next year if he could keep my monthly rent the same. No dice. Such a rip off. read more

Anthony was super helpful in the signup process and the space is pretty convenient. There's some construction of an expansion facility going on at the site right now, but the crew made it pretty easy to navigate around their work. read more

Be careful how they bait you in for a low rate then 2 months later they more than double. My rent went from $102/mo to $255/mo.

They give you a price at first and two three months later they increase the price by $50! Every so often why do yo must ask no one knows it's bs and I asked will my rates change before signing the contract! It's not just location it's extra storage company! Be aware!! read more

I just switched to this site and the customer service was great they even helped me find a storage unit with a good deal going to help me save money and alot of places don't go out of their way like that since it was so last minute and I appreciate them keeping in contact with me I really feel comfortable with my things being storage their thanks Extra space storage on Katella and state college for being so easy and nice ! read more

Great service! Quick, friendly & fast. Great price as well especially for climate controlled unit! Hands down much better than U-Haul!

Horrible company to deal with during the COVID-19 outbreak, do yourself a favor and rent elsewhere for your storage needs. I lost my job in March and I've been dealing with my local office, they claim that they have no control or ability to work with me on a settlement to vacate or any other possible accommodations. Every other vendor I've dealt with from utilities to my landlord has been willing to work out a compromise. I've had to borrow from friends and family to pay the past due rent in order to prevent my items from going to auction. Apparently greed is the American way in times of crisis. read more

"They increase rent just about every 4-6 months at this location." All Aboard Storage was the name of this storage facility before Extra Space Storage bought them out. Prior to the buy-out (2012), rental increases were very rare. Now with Extra Space -- RENTAL INCREASES -- have happened to us 6 times in 3 years. YEARS!!! Unless you are desperate for storage, do not believe their "enticing" online specials will last. They increase rent just about every 4-6 months at this location. If it weren't for Josh, the Manager, my 3 Stars would have been 1 Star. Also, this location has a myriad of revolving door of employees. read more

Great experience! Jennifer was truly helpful in helping me pick out the right unit for me. We drove around inspecting a few of the units that were available before deciding. The uploading process was easy and got me on my way quickly. read more

Don't return my calls. Won't give me information on y own account. Horrible communication