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    Experienced Claims Services

    3.3 (3 reviews)
    Open Open 24 hours

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    Damage restoration

    Environmental abatement

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    Mold Gone 4 Good

    Mold Gone 4 Good

    3.0
    (2 reviews)

    I called Donna after hours on a Friday, she answered the phone. I was in a pickle with a client,…read moreshe got on facetime with me on Saturday to just take a look and see what the home inspector had flagged. She then went out of her way to go out to the home on short notice to do an inspection for me. A few hours later I had her report. She came very highly recommended and I would recommend her to anyone. Very thorough, friendly and knowledgeable.

    I cannot recommend Mold Gone 4 Good based on my experience and highly suggest you stay far away…read morefrom Donna Nettles and her business. After "completing" mold remediation in a home we were preparing to purchase, the company provided a written Post Remediation Verification letter explaining the criteria they use to determine whether a job passes. According to their own letter, the indoor air sample should be no greater than half of the concurrent outdoor sample. The initial laboratory report on 5/06/2026 showed our outdoor Aspergillus/Penicillium count at 2300 spores/m³ and the indoor basement count at 4300 spores/m³. That means that the interior was almost DOUBLE the exterior. Despite the indoor result exceeding that threshold, they certified the remediation anyway and stated that "No further treatment is needed." After going back and forth with our purchasing agent before purchase and literally refusing to sign, the day of, if we didn't get in writing guarantees that we'd be retested and retreated to their standards, we finally got an agreement. An eventual follow-up laboratory report on 5/29/2026 showed our outdoor Aspergillus/Penicillium count at 1,800 spores/m³ and the indoor basement count at 930 spores/m³. By the company's own written criteria, half of 1,800 is 900, which constitutes a second failed test. On June 3rd, the owner personally called me with the results and emailed me the report. I responded the very same day, respectfully asking how the results met the company's own published standard and how we should respond with the retreatment. I have never received a response. Seventeen days later, after complete silence, our realtor (who originally recommended Mold Gone 4 Good) contacted the owner on our behalf. Rather than answering a straightforward question about their own documentation, the owner refused to have any further communication with us. I'm not asking anyone to accept my interpretation of mold testing. I'm simply asking the company to explain how their own published clearance standard was met. Instead of receiving an explanation, we were ignored. Professional remediation should include professional accountability. Unfortunately, that was not our experience. Steer clear!

    SERVPRO of Forsyth and Dawson Counties

    SERVPRO of Forsyth and Dawson Counties

    4.8
    (4 reviews)

    Thank you David Rodriguez, Alex and Christian for taking such great care of me, my family and most…read moreof all my home!

    We dealt with Brandon on the phone and he took all our details down. He did a good job with…read morefollowing up with us with updates thus far on the phone and by email. Minni and Scott came out to our house and have done a wonderful job so far. They are very friendly and have explained everything that will be happening for us. We are happy to say we will be dealing with them through this whole process. Milton, Will, and DJ are wonderful as well. DJ explained everything to us in detail and did an excellent job with following up with the insurance company with evidence of the damages. Milton and Will also did a great job with disassembling everything in one piece and they were very precise. They even cleaned up before leaving, which I really appreciated. The next day Cesar, Carlos, and their team came out and did a very fast follow-up and sprayed the chemical again to make sure there was no more secondary growth. Cesar even took extra time answering all my questions and I really appreciated that. However the only bad thing is that they send out different crews every time so you are dealing with different people every time. Servpro professionals are excellent and they deeply care what you are going through. They even take extra time to explain everything to you in detail so you know what is going on and what needs to happen next.

    Experienced Claims Services - septicservices - Updated July 2026

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