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    Sludgebusters Septic

    3.7 (6 reviews)
    Open Open 24 hours

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    2 years ago

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    6 years ago

    Don't bother calling if you live on the south side of town. Oh well... check the map for his coverage area.

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    Ask the Community - Sludgebusters Septic

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    Southern Septic

    Southern Septic

    1.0
    (1 review)

    Unfortunately I hired Southern Septic LLC to repair my septic system. I was charged almost $6,000…read morefor a job that I now know was not the right solution to solve the problem. Six months later, the problem persists: the effluent continues to flow through the drainage field which is disgusting and unhygienic. Despite my repeated contact attempts, the only action they took was to pump the tank a few times, but they never solved the underlying problem. George (the person in charge) has not responded to my questions, has refused to provide a detailed scope of the work that is actually needed to pull the county permit and has ignored my reimbursement requests. The only thing they offered was to return $650 of the almost $6,000 paid. They have promised to fix the problem, but now, after all this time, they are suggesting replacing the entire drainage field. This gives the impression that the original repair was improvised and ineffective. This experience has been extremely frustrating and expensive. Communication for his part has been terrible: many excuses and almost no response to messages or calls. They have not assumed any responsibility and after six months, the problem remains unresolved. Now I have to hire another company, which means spending even more money to solve something that should have been done correctly from the beginning. If you want to avoid problems, I strongly recommend looking for septic services elsewhere. Save your money and choose a company that really supports your work. 1 star only because 0 is not an option. Service evaluation: Response time: 0 Clarity of information: 0 Ability to solve problems: 0 Customer service: 0 Reliability: 0 Responsiveness: 0 Empathy: 0 Price-value ratio: 0 Overall experience: 0 He is now threatening me to go to the county and report the work he didn't do. That's says a lot what kind of person he is.

    From the owner: Southern Septic Co. provides septic services in Cumming, GAread more

    RooterPLUS!

    RooterPLUS!

    1.8
    (228 reviews)

    My septic tank backed up at 7pm, called Rooter Plus and they were at my house in an hour! The young…read moreman went straight to work and 2 hours later problem resolved. He was informative explaining what happened. I am an elderly person on a fixed income and the cost of the repair was extremely affordable. I would recommend ROOTER PLUS to all my friends and family.

    CONSUMER ALERT!!!!! The technician who came out was very polite and personable, so no complaints…read morethere. However, the service itself was extremely misleading. I called based on their advertised $150 septic pump-out for up to 1,000 gallons. Once on-site, I was told that because my tank was full, they could not perform the pump-out at that price. That doesn't make much sense--if a septic tank isn't full, why would you need it pumped? Instead, I was quoted $4,300 for a full system drain with a chemical treatment that was described as drying out the entire tank. I was also told that replacing the system could range anywhere from $25,000 to $45,000. After this, I contacted three other companies, and all of them confirmed that it is not true that a full tank cannot be pumped. I was also informed that standard pump-outs typically cost more because of disposal fees, which explains why the advertised $150 price is unrealistic. It felt like the low advertised price was simply a way to get in the door and then upsell significantly more expensive and unnecessary services. I would strongly recommend getting multiple opinions and considering a smaller, local company. The other quotes I received were around $500 for a standard pump-out, with no pressure to commit to costly treatments that may not be necessary or even recommended.

    Sludgebusters Septic - septicservices - Updated August 2026

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