Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Amazing service. Called because of a crazy high water bill. They came right out and couldn't find a…read moreleak. Didn't charge me anything despite spending 45 mins at my house.

Great experience with this company and the owner. Made sure I understood the issues and gave me…read moreseveral options for each issue. Every option was the best price between several other plumbers/contractors. Very pleased with the work that was done as well, first rate. Cannot recommend more highly.

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Do yourself a favor and NEVER use this company…read more The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to $900 for diagnosing the water heater and descaling it. It only took him 5 min to set up the descaling, the rest of the time was just waiting for the heater to flush itself. My water heater gave the same error code the same night. I called Plumbing Express again. Another tech came, he said he couldn't find anything wrong, he said maybe due to strong wind. He just hit the reset button, which I knew to do it myself. I called Plumbing Express again. This time they didn't come, and gave me $2,000 quote to repair the piping and all that. I debated for a long time between repairing and replacing the whole system (my system was only 5 years old). I decided to call another plumbing company for second opinion. They came and found the inlet water filter being extremely dirty and blocked. They cleaned it, and now my water heater is working like new again, and the new plumbing company charged me less than $100. Cleaning the filter was supposed to be part of the annual maintenance descaling that I paid Plumbing Express to do, which they obviously didn't do and I paid $900 for. They even mis-diagnosed and wanted me to fix the whole plumbing system for $2-3k. It is insane! Another issue was during the first appointment of fixing my water heater, I also asked Anthony to look at my shower faucet because it didn't control temperature very well. It was working fine besides the temperature part. He unassembled it to look inside. He said the cartridge needs to be replaced. He had to look for it and would call me back. Anthony put the shower faucet back. The same day when I used the shower, I turned the faucet and it fell off. It was very obvious that Anthony assembled it incorrectly. He came back and couldn't put it back because the parts inside broke already. He said he would call me back about replacement quote. Never called me back. I had to call office multiple times. After that, they said the faucet is too old, there is no replacement part, I would have to replace my entire master shower system. Not only Plumbing Express didn't fix my shower faucet, they completely broke it. They turned a simple problem into something they would cost me tens of thousands of dollars to fix. Now I'm still living with my faucet broken off and still trying to figure out a way to fix it without breaking my bank.

Dupree does NOT FOLLOW REQUIRED manufacturer installation guidelines. The guidelines are not…read moresuggestions or recommendations, they MUST be followed, according to manufacturer documentation. The first tankless hot water system Dupree installed failed bc they did not install an air intake vent as required. They replaced that unit and ran an air intake vent. The unit never worked properly and during a video call with a tech from the tankless co., they instantly saw that the fresh air intake vent was going the opposite direction of the exhaust vent. Guidelines state vents MUST run parallel and exit at the same side of the house within 24in of each other. Dupree installed the intake air vent at the easiest location, out the back of our house just above the basement. Our exhaust is on the roof, 2+ stories above the intake vent. They are NOT exiting on the same side of the house and are they are NOT a max of 24" apart from each other at the exit points, as required. This VOIDS our warranty with the manufacturer. Most importantly, It is DANGEROUS. Page 34 of guidelines state "DANGER: Failure to properly vent the water heater to the outdoors as outlined in this Venting section will result in death or serious personal injury. To avoid the risk of fire, explosion, or asphyxiation from carbon monoxide, never operate the water heater unless it is properly done and has adequate air supply for proper operation as outlined in the Venting section." Josh from Dupree said this is how Dupree installs tankless systems all the time. If we want to have Dupree install the vents to be in compliance with guidelines, we will have to PAY them bc we are outside of our 2 year warranty with them. This is not about their warranty, this is about installing operating systems as required by the manufacturer. Dupree wants us to PAY them to fix their mistakes. In addition, they ran the intake vent close to our dryer exhaust vent. So, our tankless system has been sucking in dryer lint. WE ARE NOW FACED WITH HAVING TO REPLACE THE UNIT AND HAVE VENTS PROPERLY INSTALLED DUE TO DUPREE'S ABSOLUTE INCOMPETENCE AND DISREGARD FOR CUSTOMER SAFETY. It is appalling that they could not bother to read manufacturer required guidelines not once, but twice, when installing a tankless hot water system in our home.

I had a new build that I closed on in August of 19. Dupree installed my tankless water heater…read more About 1.5 years later the hot water heater stopped working and because it was still under warranty they were able to "fix" it. The hot water heater stopped working again 2 months ago so I called them to service, the gentleman that serviced the machine the previous time was professional and courteous. I learned that they no longer serviced the area. I called three plumbing services out to help fix the hot water heater and was told by all three that the hot water heater was installed incorrectly which led to no hot water and heavy vibration to the equipment. The last plumber called the manufacturer to validate the incorrect installation of the unit. This instillation error caused me to have to purchase and install a new hot water heater unit.

Steve is excellent. I trust him and he doesn't rip you off. He tells it like it is. Great guy too.read more

Never again! I feel that the fee that I was charged was exorbitant for just cleaning my dryer duct,…read morethe tech caught me in an off moment and I was in a rush to leave for an appointment or I wouldn't have ever paid that amount for a job that I never even received an itemized statement for! When I called I was told that I would receive it in the form of an email, never received it! My service was done on 1/28/26! If this is how they conduct business, I wouldn't patronize them and won't ever again! Fool me once, shame on me!

Replaced our water line from the meter to the house. I had 4 plumbers come and quote me, and he…read morewas the best priced and very professional, respectful, kind and knowledgeable! Certified plumber and insured, as a new business he is able to give an amazing price compared to other plumbing companies. Was able to schedule the services quickly and completed the job in one day. I highly recommend his services, I definitely will be asking Angel to come back and do a complete inspection of all my plumbing for any updates that will need to take place!

Angel was on time and completed the work promptly. I needed a basement drain replaced and he cut…read morethrough the concrete and repl the rusted drain in a couple of hours. He was friendly and did great work at a reasonable price.

I called Reliable earlier this week to set up an appointment because I have been having an issue…read morewith my bathroom drains for weeks. I found Reliable online and they had a call out fee of $89, which I know is basically my personal penalty for not knowing anything about plumbing. I set up an appointment for Saturday afternoon, knowing that I would be home. I received a courtesy call from Joe when he was on his way over. Joe was professional, friendly and knowledgeable, and helped me understand the problem. He was in and out of my home in less than 15 minutes, and I kind of learned how to address these types of issues in the future so I am very grateful. Thank you to Joe for making my problems go away quickly. Now I can address them since I was able to learn why my drain was bad, and not keep tossing drain cleaner down and wasting money. I'm noting Reliable for any needs moving forward!

Donna, in customer service, shoud not be in that department. Not at all pleasant. Seems like she…read moredoes not like her job. I delt with a very helpful gentleman in customer service and, unfortunately do not recall his name. The next time I call for customer service and get respectful service I will make a note of who I spoke with and hoprefuly will be able to help in the future.

Alex was great! Arrived on time and completed the job quickly and cleanly. Would highly recommend.read more

I had a prior excellent experience with Alex so called him when our kitchen faucet went kablooey…read more Admirable response time - within 24 hours of speaking with Alex, my new faucet was installed and my wife thought I was a hero. Thank you again, Alex! I'll always call Peach when I have plumbing issues.

We requested a quote on their website on a Saturday, understanding full well we might not here from…read morethem until the following Monday. We even received a confirmation email immediately stating they would be in touch; however, it is a week later, and we still have not heard from them. Guess they don't need any more business...

Fast service. Answers calls late on Friday. Good customer service and nice people. Prices are fair…read moreand they are honest. I would recommend this company.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

The plumber arrived within 2 hours of my call for a clogged main drain which I really appreciated…read more He snaked it and the water flowed fine when he left. But two days later the same clog came back. I called and they did come out again for free but I ended up paying for a hydro jetting service the second time that probably should have been recommended first. Friendly guys but felt a bit like they took the cheap fix first just to get a service call fee.