We had an emergency, and they were able to squeeze us in the same day. The pricing was more than…read morefair given the guys had to dig out a baffle I didn't even know I had (main pipe from the house). I'm using them again to install an access riser for said baffle and will use them again for routine maintenance.

UPDATE (6/27): I spoke with Keith Carter who listened to the concerns and frustration I had that…read morelead to my initial review. He was receptive to providing restitution to the fact that the initial inspection put me out over $1,000 dollars. I appreciated the fact that he was willing to reach out to make things right. ORIGINAL REVIEW: I used Banks Septic to inspect the septic system for a new home my family and I are purchasing. To their credit, I did call them the day of to inspect the system in order to get it in before due diligence ended. They fit me in the day of albeit "after hours" (an additional $200 charge) and $250 for the inspection. Their technician showed up after 5pm, and had the current home owner release permission for him to dig on the property. While digging up the septic tank, the technician severed a private water line in the backyard prompting him to turn off the main water line to THE ENTIRE HOUSE freaking out the current homeowner, my realtor, and the sellers realtor. How he didn't realize that a private water pipe with no water coming out of in the backyard had no impact on the main water line to the house that had already been marked by 811 is beyond me. Trying to manage the crisis from afar, I had to pay $650 to have an after hours plumber come and repair the pipe because the current homeowner was scared to turn the water back on based off his conversation with the technician. When I called Banks the next day to speak with someone, I was told and I quote, "we don't have x-ray vision to see private water lines underground, we aren't liable for anything our technician did" and "I'll have my manager, Roger, call you (he never did)." I understand that mistakes happen but this mistake by their tech cost me $650. I sure would like to speak with someone from their company to at least get reimbursed for the inspection and waive the after hours fee if they ever expect repeat business or a referral from me in the future.

This is a very great company family owned and ran .. on time the price was very fair . Cleaned up…read morevery nice when finished . Thanks guys his son blake was a very hard worker

Responded quickly, and rectified the problem at a fair price. He did not try to do more than needed…read moreor charge more for work we didn't really need.

Amos Septic is the only company to call when you need septic service, inspection, competence, and…read morehard work to get the job done correctly. Their team is outstanding and communicative. They are solution oriented and just overall top notch. I would give them 10 stars if I could!

I have used Amos for over 20 years and I will never use anyone else. Billy is wonderful, his staff…read moreare great and helpful. I've never had to wonder when I would be getting service. They always keep me updated and are on time. To me it's important to be able to speak to a person and have them follow up. Besides they always have fixed my pump quickly and fairly priced.

Holtzclaw installed our home's septic system 3 years ago (new build). We have been here a year and…read morediscovered that only about 1/4 of the field lines are working. There is a break in the system somewhere, according the company that came out to pump our tank, after we had standing, smelly water in our yard. We texted and called Holtzclaw several times to see if they have any sort of warranty, but they won't respond. I've heard some companies offer a year warranty, some offer more, and we just wanted to know what they offer and how/if they stand behind their work.....NOTHING! BUYER BEWARE!!

We hired Clean Works for maintenance on our septic system - we're sure glad we did. They discovered…read morea few issues that could have eventually resulted in major problems. They thoroughly explained what needed to be done, gave us a quote, and got right to work. Due to the location of the pipes and tank, the job required quite a bit of sawing and digging - work that I suspect not every septic service would do. Bobby and Triston worked hard all day. They were friendly and considerate of our property. They worked for two full days Recommendation was to replace the main water out flow pipe from the house to the septic tank. They stated the water flow was abnormally slow and eventually sewage/water would back up into our basement. To replace the main pipe they had to saw thru 5 t0 7" of patio concrete to access the pipe for replacement. They were 100% correct the pipe from the house and under the concrete slab was originally installed incorrectly and was a major issue. Billy and Tristin was totally considerate, polite and professional. Their quote for this complicated job was extremely fair. I 100% recommend them to resolve all septic or plumbing issues.

My septic system had worked well for 18 years without inspection but I wanted the peace of mind of…read morehaving someone knowledgeable to take a look. I didn't understand the structure of my system (next to a river) that required additional tanks. The techs (Bobby and Kristen) walked me through the process and suggested adding "risers" to the system to make future maintenance easier. This required digging with shovels due to the tank's placement. They found both caps quickly, performed the inspection, added the "risers ", replaced the removed dirt All as planned and on time.

Steve with Pumpco is Great! I recommend this company to anyone needing Septic help. They are…read moreprofessional and do not take advantage of customers.

I asked for an appointment on a specific week and they said sure. They came in the afternoon as…read morerequested. I was notified when they were on the way. They got here quicker than expected which was fine. I showed them the area of the septic tank. They found it and got to it quickly. Pumping only took about 15 minutes! They put dirt back and left. Very efficient. Price was as quoted upfront. I am very happy with their service.

Brandon at Rooter Pro Plumbing was fantastic…read more Every other company either wouldn't quote the job or flat-out refused to do it. Brandon showed up, took care of the tricky vent pipe and ductwork issue without hesitation, and did solid, professional work. I'm confident it'll pass inspection the first time. Highly recommend -- he's the guy you want when others say it can't be done.

Jerimy Jackson was Johnny on the spot. When you have a clogged septic main, nothing flows. You…read moreneed it fixed ASAP, and you need a reliable contractor who will stand behind their work. These guys were amazing. They were able to fix my main with without moving my hot tub, with minimal demolition to my patio, and my deck was unscathed, even though they need to dig a 4 foot trench under it. Didn't even need to lift the septic tank lid, which the other plumbers were hung up on. They even came out afterwards to take care of a small problem. I highly recommend Rooter Pro. They get it done completely right. Well worth the price.

Unfortunately I hired Southern Septic LLC to repair my septic system. I was charged almost $6,000…read morefor a job that I now know was not the right solution to solve the problem. Six months later, the problem persists: the effluent continues to flow through the drainage field which is disgusting and unhygienic. Despite my repeated contact attempts, the only action they took was to pump the tank a few times, but they never solved the underlying problem. George (the person in charge) has not responded to my questions, has refused to provide a detailed scope of the work that is actually needed to pull the county permit and has ignored my reimbursement requests. The only thing they offered was to return $650 of the almost $6,000 paid. They have promised to fix the problem, but now, after all this time, they are suggesting replacing the entire drainage field. This gives the impression that the original repair was improvised and ineffective. This experience has been extremely frustrating and expensive. Communication for his part has been terrible: many excuses and almost no response to messages or calls. They have not assumed any responsibility and after six months, the problem remains unresolved. Now I have to hire another company, which means spending even more money to solve something that should have been done correctly from the beginning. If you want to avoid problems, I strongly recommend looking for septic services elsewhere. Save your money and choose a company that really supports your work. 1 star only because 0 is not an option. Service evaluation: Response time: 0 Clarity of information: 0 Ability to solve problems: 0 Customer service: 0 Reliability: 0 Responsiveness: 0 Empathy: 0 Price-value ratio: 0 Overall experience: 0 He is now threatening me to go to the county and report the work he didn't do. That's says a lot what kind of person he is.

From the owner: Southern Septic Co. provides septic services in in North Georgia in the North Metro Atlanta area…read more We specialize in septic system repairs and installation. We are also a maintenance company for all your maintenance needs.