Good company. They come out when they said they would and did a good job. The service guys (Tristan…read moreand Erik) were friendly and professional. I would use them again in the future.

My septic system had worked well for 18 years without inspection but I wanted the peace of mind of…read morehaving someone knowledgeable to take a look. I didn't understand the structure of my system (next to a river) that required additional tanks. The techs (Bobby and Kristen) walked me through the process and suggested adding "risers" to the system to make future maintenance easier. This required digging with shovels due to the tank's placement. They found both caps quickly, performed the inspection, added the "risers ", replaced the removed dirt All as planned and on time.

Mike did a great job on replacing my circulating pump of my water heater. Will recommend to my…read morefriends and use again.

It is so hard finding an honest plumber that won't price gouge you and does quality work. We have…read moreused a few plumbers on our very old house and have never been satisfied with work or price. Then we found Mike. He does great work and I feel was very reasonably priced. He was there the same day we called to quote us at no charge and started working the next day on our septic tank. Needless to say our septic tank was so so old and huge roots had grown into the field drain so it was an extensive job. He stayed until after midnight to fix the problem and not make us be without water for more than a day. I am very grateful to him and will use him from now on with any plumbing issues we may have.

Unfortunately I hired Southern Septic LLC to repair my septic system. I was charged almost $6,000…read morefor a job that I now know was not the right solution to solve the problem. Six months later, the problem persists: the effluent continues to flow through the drainage field which is disgusting and unhygienic. Despite my repeated contact attempts, the only action they took was to pump the tank a few times, but they never solved the underlying problem. George (the person in charge) has not responded to my questions, has refused to provide a detailed scope of the work that is actually needed to pull the county permit and has ignored my reimbursement requests. The only thing they offered was to return $650 of the almost $6,000 paid. They have promised to fix the problem, but now, after all this time, they are suggesting replacing the entire drainage field. This gives the impression that the original repair was improvised and ineffective. This experience has been extremely frustrating and expensive. Communication for his part has been terrible: many excuses and almost no response to messages or calls. They have not assumed any responsibility and after six months, the problem remains unresolved. Now I have to hire another company, which means spending even more money to solve something that should have been done correctly from the beginning. If you want to avoid problems, I strongly recommend looking for septic services elsewhere. Save your money and choose a company that really supports your work. 1 star only because 0 is not an option. Service evaluation: Response time: 0 Clarity of information: 0 Ability to solve problems: 0 Customer service: 0 Reliability: 0 Responsiveness: 0 Empathy: 0 Price-value ratio: 0 Overall experience: 0 He is now threatening me to go to the county and report the work he didn't do. That's says a lot what kind of person he is.

From the owner: Southern Septic Co. provides septic services in in North Georgia in the North Metro Atlanta area…read more We specialize in septic system repairs and installation. We are also a maintenance company for all your maintenance needs.

I was selling a home and hired AC Septic to perform septic repairs in order to obtain a clearance…read moreletter needed to document for the buyer that the septic system was in working order. The buyer was at the home while the repairs were being done and the worker proceeded to tell the buyer how bad the drain field was. Later that day he then sent me a clearance letter saying that the system was in "Great" condition and in working order. No comment at all about any drain field problems. I presented the letter to the buyer and he already knew better. The company required $2,000 in "Green dollar bills" as pre-payment. No venmo, no check, "Green Dollar bills" only. To keep the sale from sure death, we hired another company to quote for drain field repair, even though it was unnecessary, and $3800 later we were able to close the sale. $5800 in total for some PVC pipe replacement that took 1.5 hours. Keep your distance from this very shady company.

Thank you Kolby for such a great job. You really go above and beyond. I'm so glad I got my septic…read moretank cleaned. I won't let it go that long again. 16 years. If it's time to do your or past time I high recommend A C Septic Servic. Thank you also to Alan for marking the field lines and your wif.

My septic tank backed up at 7pm, called Rooter Plus and they were at my house in an hour! The young…read moreman went straight to work and 2 hours later problem resolved. He was informative explaining what happened. I am an elderly person on a fixed income and the cost of the repair was extremely affordable. I would recommend ROOTER PLUS to all my friends and family.

CONSUMER ALERT!!!!! The technician who came out was very polite and personable, so no complaints…read morethere. However, the service itself was extremely misleading. I called based on their advertised $150 septic pump-out for up to 1,000 gallons. Once on-site, I was told that because my tank was full, they could not perform the pump-out at that price. That doesn't make much sense--if a septic tank isn't full, why would you need it pumped? Instead, I was quoted $4,300 for a full system drain with a chemical treatment that was described as drying out the entire tank. I was also told that replacing the system could range anywhere from $25,000 to $45,000. After this, I contacted three other companies, and all of them confirmed that it is not true that a full tank cannot be pumped. I was also informed that standard pump-outs typically cost more because of disposal fees, which explains why the advertised $150 price is unrealistic. It felt like the low advertised price was simply a way to get in the door and then upsell significantly more expensive and unnecessary services. I would strongly recommend getting multiple opinions and considering a smaller, local company. The other quotes I received were around $500 for a standard pump-out, with no pressure to commit to costly treatments that may not be necessary or even recommended.

Let me tell you - I would and will use Sludgebusters again the next time I need any septic work…read moredone. Septic system was backing up, and I had another company out that I had used previously. Turns out that they had been sold. The guy (kid) that came out pumped some of the tank, and told me that the blockage was because of a dip in the pipe running from the house to the tank. $350 later after having a camera run - turns out no dip, bend, or crack. Just a blockage right at the tank inlet. Called Sludgebusters and 'lo and behold, they took a stick, ran it up the pipe and said "Yup, you have a blockage right here". Grabbed my garden hose, ran it up the pipe (all of 12" away from the tank) and busted through the blockage. Water came flooding in and service was restored. They also showed me, before they did any work, that the tank was about 3/4 full, 2 days after it had been "pumped" by the other company. And with a blocked line, nothing from the house had gone in. Sludgebusters came in, knew what the heck they were doing, and showed me every step of the way. They didn't try to push anything off on a plumber, just figured out how to get the job done. After a week of dealing with a blocked system - they had it handled in an hour. Thanks so much!!!

Really friendly couple running the business. They were graciously patient with me when I was having…read morephone issues and they couldn't reach me. Rudy and his assistant were friendly and efficient for my septic cleaning service, in and out in less than 90 minutes. They also gave me some tips to protect against water erosion messing with the tank. The price was also very fair, and easy to pay via Zelle. Will definitely use them again in 3-5 years for my next service.

Brandon at Rooter Pro Plumbing was fantastic…read more Every other company either wouldn't quote the job or flat-out refused to do it. Brandon showed up, took care of the tricky vent pipe and ductwork issue without hesitation, and did solid, professional work. I'm confident it'll pass inspection the first time. Highly recommend -- he's the guy you want when others say it can't be done.

This is the company you need to hire for your plumbing problems. Called 8/3, Franchesa sent Jerimy…read moreout in 20 minutes to ascertain my problem - water line break from the street to my home. The next day Andy, Shawn, Curtis and Bobby showed up...got the problem fixed. I would like to say thank you to the owner of the company, Jay Akers, who bent over backward to accommodate my requests Diane S.