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    RooterPLUS!

    1.7 (223 reviews)
    Open Open 24 hours

    Services - RooterPLUS!

    Bathtub repair

    Drain repair

    Faucet repair

    14 More Services

    Garbage disposal repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower repair

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    Invoice and work "done".
    Darline C.

    Beware: Predatory Practices and Price Gouging! If I could give zero stars, I would. My elderly father, who is on a fixed Social Security income and doesn't speak English well, needed his 1,000-gallon septic tank pumped. A friend recommended Rooter Plus, but this turned out to be a horrible mistake. Instead of a standard service, they upsold him on everything possible, tacking on unnecessary charges and pressuring him into signing for work he didn't fully understand. The final bill? Over $3,000! This is complete price gouging. When my father called me, I immediately contacted the company to demand an explanation and a copy of the invoice. What I saw was outrageous--a blatant attempt to take advantage of a senior citizen. My husband, a licensed general contractor, was appalled. A quick Google search showed that this isn't an isolated incident. Rooter Plus has a history of overcharging and misleading customers, especially the elderly. This kind of unethical business practice needs to stop! I will be filing a formal complaint with the Better Business Bureau and urging others to avoid this company at all costs. Protect your loved ones from being scammed like this! Do your research and go with a reputable company.

    pumping about 1/2 done on the inlet side, pipe still full. refused to poke a stick through the top of the pipe to unclog the main house

    So the day after thanksgiving, I had 2 of my toilets not flushing, I tried plunging and snaking them, with no success, I went in my back yard and removed the clean out valve cap, and water over flowed (not supposed to do that) so I called RooterPLUS to come pump my tank. I was quoted on the phone $150 for a pump up to 1000 gallons. (I have a 1000-gallon septic tank), The two men arrived actually early, and I showed them where my tank was, it was only buried between 4-6 inch deep. They dug up the soil around the both the inlet and outlet lids, and removed the lids... There was about 20 inches of slime on top, measured just with a shovel, and I was told that was excess sludge. I disagreed... Then they quoted me, $525 for pumping, $400 for main house drain line cleaning, and then $3000 for cleaning drain field lines and treating them for blockage, and guaranteed the work for 1 year. I was giggling because I had read the reviews about how they bait and trap you into expensive unnecessary repairs. I said no thanks, that I just wanted the 1000-gallons of slime and waste water removed for the $150 I was quoted. The guy (Dillon) giggled back at me and said that was not a quote, but that he could not do that due to the amount of crust on the top of the tank, and that just for a pump it would $525 and the main line cleaning would be an additional $400. So more the 6X more what was advertised and promised.. I asked just for pumping with no main line clean out, and he stated again that it would $525 due to excessive crust on top of the tank. He never measured it, just used a shovel to estimate. I almost said no thanks, and sent them away. But I need the tank pumped, so against my better judgement I agreed. They 2 men started pumping away. as they got about 1/2 was down I saw the bottom of the main drain inlet and saw that it was still backed up, I asked if it was supposed to do that retain water, or flow out of the bottom, and he stated that it was supposed to flow freely, so I knew right then and there I had a clog in the main drain line from the house to the tank. I asked if he was at least going to try to push through it, and he said that I didn't pay for it, and he didn't own the company and wasn't allowed to do that.... so, I went and grabbed my large pry bar, and easily poked through the clog and let alone all of the water started flowing as it should be as if it were working normally. He really wanted $400 additional to poke a stick through about 1-2 inches of crust. So after they were done pumping, and cleaning up, using my house water hose (I gave permission) he said the bill was $525. I again disagreed with the charge since all they did was pump about 1000 gallons out of the tank. He stated no, the charge was $525 due to the amount of sludge and slime. I paid them, and they left... As I reviewed the receipt they emailed me, it was nothing of what actually happened. Task # A7802 Additional 500 gallon for $100 T7800 pump up to 1000 gallons for $150 T5462 Excessive solids for $275 Teh task#7802 was complete BS... The ripped me off of a $100.... So the reviews are true, the $150 scam sales pitch is BS, and after reading the receipt, they threw on a task code to over charge me. I should have only paid $475

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    8 months ago

    Advertising and phone conversation were misleading which resulted in extremely high quote for service. Do not recommend.

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    9 months ago

    Even one star is too many for them. They took my order but never showed up! Didn't even call to cancel the appointment

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    Page 1 of 6

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    Review Highlights - RooterPLUS!

    Mitch came on a Sunday to fix a leaky toilet.

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    Aaron Services: Plumbing, Heating, Cooling

    Aaron Services: Plumbing, Heating, Cooling

    (89 reviews)

    I had used this service before for a washing machine and had the best guy ever! so when I had an…read moreissue with our toilet, called the company again. The kid comes out and tried to tell me to fix a valve seal would cost $370!!! Are you kidding me?! He said he would "step outside" to talk To his manager to drop the price... BS! He was a scammer. I will never use them again.

    As most of you know, it is rare that I give a five star rating. But this company, Aaron Plumbing…read morewith headquarters in Suwanee, GA, was probably the most responsive and professional service I've had in a very long time. My water heater decided not to break on Tuesday evening, and I needed someone to come out and see what went wrong. It was roughly around 630 at night when I realized I had no hot water, so I Googled hot water repair services within my community. I called two plumbing services that were "near me" and both services told me I was out of their servicing zone. So I reached out to my neighbor and he gave me Aaron Plumbing's information. Now, but this time it was around 8:30 PM, but I still pick up the phone and gave them a call and a lovely lady answered the phone immediately. Unfortunately, I cannot remember her name, but she was remarkably friendly, efficient, and knowledgeable, and she went ahead and looked at the schedule for Wednesday. She told me that she could have a plumber out to my house between 8am and 12noon and I was excited that she was able to fit me into their very busy schedule. The young man, Tom Page, that came out Wednesday morning was also very kind and efficient. He was able to tell me that my water heater, which was the original to the house, would no longer be working for me, and that I would need a new one. I actually knew that I would need to replace my water heater at some point in time when I bought my home in 2019. But, as always, it's a disappointment even though you know it's going to happen. Tom actually had the correct water heater on hand and within a couple of hours had my water heater completely replaced. You'll see through the pictures below the old unit, and the new unit. When Tom was done with the installation, he walked me through exactly what he had done, he showed me pictures of what had been, and what was now fixed or replaced. We also had a great conversation on how to purge the silt in the bottom of the tank, once a year, to maintain the good health of my brand new water heater. I would certainly recommend Aaron Plumbing to anyone in the northern Cumming area of Georgia, because Dawsonville plumbing and other plumbing facilities located in Cumming, GA do not service my neighborhood.

    RooterPLUS! - plumbing - Updated May 2026

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