Gary and the team were great! Came in quick when our water heater went out, got us a few different…read moreoptions went thru and gave us advise and never felt any pressure. Clean fast and affordable like it never happened. Highly recommend would use again

I had drains installed in my yard due to flooding to the tune of $3500 dollars. Once it rained I…read morefound out two of the three drain boxes installed were not aligned properly, so water bypassed these drain and the water still backed up in the yard. I contacted Gary, the owner, who said he'd come out and take a look. He never came and never called. After several calls to the company, Gary called back , apologized, made another appointment and no showed again. This went on 3 more times with him not showing up. He finally came out after multiple attempts at contacting him with NO call backs and said he'd be out to make the repair the next day. Guess what? He didn't show up again! Not only was the job initually done poorly, but he doesn't stand by his word in making repairs AND he avoids your calls! Save your money and use another company!

Georgia Rooter Services initially missed the mark with me. However, after seeing my original Google…read morereview regarding a no call, no show, the owner contacted me to ascertain the situation then subsequently dispatched a technician within 70 minutes to assess my (malfunctioning) water heater. Alex was the consummate professional. He was polite, considerate of my home, concise, and efficient in removing my damaged water heater & installing a new one in less that 24 hours. Lastly, in good faith the owner reduced my bill to make up for the miscommunication. I respect GA Rooter far more than the big box stores, as they were honest, provided a reasonable resolution, quickly completed my water heater installation, and provided stellar customer service from project start to end. I will use them again in the future.

Had a toilet replacement and contacted Georgia Rooter Services thru Thumbtack. Petar completed the…read moreinstallation in a timely and efficient manner. I did have a slight issue that was addressed 100% the same day of my inquiry...to my satisfaction. Petar was professional and knowledgeable and if he didn't have an answer he contacted his mentor instead of making up an answer. I highly recommend and will not hesitate to contact them again for future projects.

Everything! Nathan was right on time! He was very professional and knowledgeable! Will use this…read morecompany every year!

Professional and onetime. Did a great job. Nathan assessed the job, traveled and sourced the parts,…read morereturned and rebuilt the piping all in 1 day. Highly recommend.

Drains Dawgs Were Excellent And helped me in a very tough…read moresituation with my water pump , I will recommend them to all my friends and family Great customer service and friendly ! Will use in the future

Needed a leaky shower repair. Apparently, original installation was incorrect. Lane was able to…read moretroubleshoot the problem. It required critical thinking "outside the box". He adhered to his service call times & did a good job. The total chg seemed inflated but not complaining. Nowadays, EVERYTHING is expensive. .

Great service-responsive, quick, yet thorough at a fair price. Will use them again for my other…read moreproperties without doubt.

Chase and Dalton came out to my house on time and worked on my septic tank and drain field. My…read moreSeptic iss old and needed to be pumped and had drain field problems. Very nice guys and very knowledgeable about septic tanks. Got it unclogged and cleaned out in record time. They gave me a cheaper option than replacing the entire drain field, which is very expensive.

I discovered I had an underground water line leak when I noticed my meter was still running with…read moreall the water shut off inside the house. My usage had spiked from about 9,000 gallons a month to 27,000 gallons. There was a pool of water in my front yard and I even had ducks showing up, which should tell you how bad it was. I reached out to a few plumbers in the area and Arrowhead was one of the first to respond. Derrick, the owner and a Master Plumber, came out to assess the situation. He was upfront about all the options, from a patch repair to a full line replacement, and explained the pros and cons of each without pressuring me into anything. He always took my opinion into consideration. The estimate was fair and clearly written. He sent the invoice via both text and email, and offered multiple ways to pay. The crew showed up on time Wednesday morning. They finished at a reasonable time, which seemed quick to me for a full water line replacement from the meter to the house. The workers were all really nice and professional. Before he left, Derrick was very thorough. When the job was finished I was excited and ready to use the water again. I tested everything and it was working as expected. It would have been easy for Arrowhead to just pack up and leave at that point, but Derrick took the time to make sure I was well equipped to check pressure and plumbing in my home. He actually found that I had toilets that needed to be rebuilt and were still running water. I had no idea they were leaking or even how to check for that. He made sure I was a more informed homeowner before leaving. I highly recommend Arrowhead Plumbing. Top notch company with amazing customer service. Derrick is knowledgeable, honest, and genuinely cares about taking care of your home. I expect to use him for any future plumbing needs. If you're in Gwinnett County, call Arrowhead.

I was assigned Arrowhead Plumbing through Cinch Home Services warranty to replace a leaking water…read moreheater. The plumber demanded over $1,000 in non-covered costs, claiming all the extra work was required by Georgia building code. When I asked for specifics on the code requirements, he refused to provide any. To ensure I wasn't being overcharged, I brought in another plumber for a second opinion. The second plumber showed me that most of the items I was being charged for weren't necessary, and the legitimate out-of-pocket cost should have been around $350. I attempted to work through the warranty company to adjust the charges, but Arrowhead Plumbing then refused to do the work at all. Cinch Home Services also refused to validate Arrowhead's demands or let me work with a different service provider. This experience has been frustrating, to say the least. I strongly encourage others to avoid Arrowhead Plumbing and Cinch Home Services and look into the complaints filed with the Better Business Bureau if you're considering using them.

Called to install a water shut off valve for my mother's new dishwasher. The came out within 2…read morehours to give an estimate. Kenny was very respectful, knowledgeable and explained the details of what and why we needed it and was not pushy about using their company. When asked if he could do the work while he was there, he went to the store to get a few parts and had the needed work done in no time. He even went out of his way to explain about possible other requirements that the installers may also ask about. Was extremely helpful with advise! We did not get other estimates to compare prices but the service was excellent and would definitely use him again!

The customer service provided by the Clog Dawg was outstanding. They quickly returned my phone call…read moreand was able to get someone out same-day (I called on a Friday afternoon). Kenny arrived as promised in the window quoted and was able to both diagnose and fix the sewage ejection pump problem the same day. I need to reiterate that this was at the very end of the day on a Friday whereas most plumbers couldn't make it out until Monday or Tuesday the following week - talk about above and beyond! He offered two different potential fixes as well as a stop gap fix in the event we wanted to delay a fix for little longer. I'm always so appreciative of someone who doesn't immediately go for the most expensive fix. Kenny really listened to our needs as we deliberated which one we were interested in moving forwards with and was never pushy. We ended up going with the full pump replacement because he had built up trust and really knew what he was talking about, so we were confident he'd do it right to produce the longest term benefit. The price was fair and the work was top notch. He fixed our problem efficiently and effectively, and described everything with the perfect level of detail. He even recommended some good preventative/damage mitigating recommendations that we could invest in ($12 water alarm from Amazon) in case an issue were to arise again in the basement. This company is amazingly customer centric, they absolutely wowed me with their service and care. Kenny and Clog Dawg will be our first call going forward for all our plumbing needs. You have a customer for life!

Sam did a great job quickly and efficiently replacing a light ballast in my kitchen. Assessed the…read moreproblem quickly and got to work! He was very polite (even taking off his shoes when he walked in on a rainy day). I'd highly recommend him for your electrician needs!

From the owner: My business is built on professionalism, experience, and a personalized approach to every customer…read more I offer transparent pricing based on the complexity and time required for each project. Discounts are available for regular clients and large orders, and all additional services are discussed in advance so there are no unexpected costs. I always start with a consultation to carefully understand the client’s needs and expectations. Together, we define the project goals, details, and deadlines. Once everything is approved, I begin the work, keeping the client updated at every stage and taking their feedback into account. My background includes specialized education in electromechanics obtained in Ukraine, as well as continuous additional training, courses, and practical workshops. Twenty years of experience in construction and service work allows me to successfully complete projects ranging from minor home repairs to large-scale commercial installations. What sets my work apart is, above all, a creative approach and the ability to find solutions for non-standard tasks. I don’t just follow a template but combine different methods to achieve the best results. I pay close attention to detail, value aesthetics, and identify myself with my work — which is why I do it conscientiously, as if it were in my own home.

I do not recommend this company. Had a deck job that should have taken no more than 5 days to…read morecomplete and it took Doug over 2 months! Work was sloppy and had to be redone and when he wasn't there, there was supplies and plastic all over the place and my HOA was on me for the disaster. When he did show up for work, it was at best a couple hours and you would never know what work actually got done because it looked the same as before he arrived. Always had excuses why he couldn't complete or come to work. Horrible experience and would not wish this on anyone

From the owner: Meticulous LLC is a plumbing contractor / plumber serving the Snellville, GA area since 2002…read more Services include Plumber, Appliances, Boiler Repair, Burst Pipes, Camera Inspections, Clogged Drain, Commercial Plumber, Drain Cleaning, Emergency Plumbing, Hydro Jetting, Kitchen & Bath Plumbing, Pipe Services, Rooter Services, Sewer Line Cleaning, Sewer Repair, Toilet Repair, Water Filtration, Water Heaters and Well and Pump Plumbing.

Charged our HOA 1200$ to repair a leak that was readily accessible. The location was already…read moredetermined ...just a press repair. I guess the lesson is dont let hoa mgmt send someone ...quote after they confirm or they will gouge you

1 Star - Avoid Rooter Plus at all costs. We scheduled a…read moreseptic inspection during our due diligence period and were given a 12-4 PM window. They never showed up. No call. No update. No apology. We called multiple times asking for an ETA and were met with vague, dismissive answers. The dispatcher supervisor, Michelle, was completely unhelpful and showed zero urgency or accountability after the no-show. This company does not respect your time, your money, or the seriousness of a home purchase timeline. We lost an entire day of our due diligence period because of their negligence. This wasn't just inconvenient--it was reckless and unacceptable. Buyer beware: If you're on any kind of timeline, do NOT trust Rooter Plus. They will leave you waiting--and they won't care.