Very quick to respond and came out quickly resolving our issue! Very capable! Up front about costs…read moreand reasonable compared to other estimates. We will be using them again if needed.

They had good customer service, were responsive and knowledgeable will definitely use again.read more

This past summer when we had purchased a new to us home, I found some disheartening news about our…read moreseptic system. Doing my due diligence , reading reviews of a number of septic tank service companies, I choose to use Green Septic. I was impressed with Joe's knowledge and professionalism. I will highly recommend Joe's company to everyone. if the need ever arise, I will call Joe at Green Septic Service. Thank you Joe. Bob G. Hamilton Mill Ga.

Fast response and exceptional work. EJ and his partner (sorry didn't get his name) determined the…read moreproblem, then quickly got to work and resolved it. They were professional and polite. I appreciated no hidden fees or upselling. I strongly recommend Green Septic and will call them for future service.

Our septic tank in Stone Mountain failed on Thanksgiving (!), we called Friday (when they were…read moreclosed), and Bowen's came on Saturday. They identified several problems and worked a long time AFTER DARK to fix everything. We appreciate Kyle and Grant's fast response and excellent service, plus their willingness to stay late to finish the job. Thanks, Bowen's!

They came, evaluated the issue, called me to get my approval, and did the job. They didn't leave a…read moremess behind and their fix worked as promised. I have been using them for several years now amd will continue to do so.

Georgia Rooter Services initially missed the mark with me. However, after seeing my original Google…read morereview regarding a no call, no show, the owner contacted me to ascertain the situation then subsequently dispatched a technician within 70 minutes to assess my (malfunctioning) water heater. Alex was the consummate professional. He was polite, considerate of my home, concise, and efficient in removing my damaged water heater & installing a new one in less that 24 hours. Lastly, in good faith the owner reduced my bill to make up for the miscommunication. I respect GA Rooter far more than the big box stores, as they were honest, provided a reasonable resolution, quickly completed my water heater installation, and provided stellar customer service from project start to end. I will use them again in the future.

Had a toilet replacement and contacted Georgia Rooter Services thru Thumbtack. Petar completed the…read moreinstallation in a timely and efficient manner. I did have a slight issue that was addressed 100% the same day of my inquiry...to my satisfaction. Petar was professional and knowledgeable and if he didn't have an answer he contacted his mentor instead of making up an answer. I highly recommend and will not hesitate to contact them again for future projects.

Great service-responsive, quick, yet thorough at a fair price. Will use them again for my other…read moreproperties without doubt.

Chase and Dalton came out to my house on time and worked on my septic tank and drain field. My…read moreSeptic iss old and needed to be pumped and had drain field problems. Very nice guys and very knowledgeable about septic tanks. Got it unclogged and cleaned out in record time. They gave me a cheaper option than replacing the entire drain field, which is very expensive.

Antonio came out to our place to take care of a leaky faucet and slow drains in our vintage…read morebathroom. He was on time, personable, and did a great job quickly. Was even friendly about having to park his van at the neighbors since we had a tree removal happening simultaneously. Great experience, highly recommend!

We've used them several times. They respond quickly, they're honest, they do not charge a service…read morefee. They can take care of all your needs big and small. GREAT business! It is so hard to find an honest business with great people.

I discovered I had an underground water line leak when I noticed my meter was still running with…read moreall the water shut off inside the house. My usage had spiked from about 9,000 gallons a month to 27,000 gallons. There was a pool of water in my front yard and I even had ducks showing up, which should tell you how bad it was. I reached out to a few plumbers in the area and Arrowhead was one of the first to respond. Derrick, the owner and a Master Plumber, came out to assess the situation. He was upfront about all the options, from a patch repair to a full line replacement, and explained the pros and cons of each without pressuring me into anything. He always took my opinion into consideration. The estimate was fair and clearly written. He sent the invoice via both text and email, and offered multiple ways to pay. The crew showed up on time Wednesday morning. They finished at a reasonable time, which seemed quick to me for a full water line replacement from the meter to the house. The workers were all really nice and professional. Before he left, Derrick was very thorough. When the job was finished I was excited and ready to use the water again. I tested everything and it was working as expected. It would have been easy for Arrowhead to just pack up and leave at that point, but Derrick took the time to make sure I was well equipped to check pressure and plumbing in my home. He actually found that I had toilets that needed to be rebuilt and were still running water. I had no idea they were leaking or even how to check for that. He made sure I was a more informed homeowner before leaving. I highly recommend Arrowhead Plumbing. Top notch company with amazing customer service. Derrick is knowledgeable, honest, and genuinely cares about taking care of your home. I expect to use him for any future plumbing needs. If you're in Gwinnett County, call Arrowhead.

I was assigned Arrowhead Plumbing through Cinch Home Services warranty to replace a leaking water…read moreheater. The plumber demanded over $1,000 in non-covered costs, claiming all the extra work was required by Georgia building code. When I asked for specifics on the code requirements, he refused to provide any. To ensure I wasn't being overcharged, I brought in another plumber for a second opinion. The second plumber showed me that most of the items I was being charged for weren't necessary, and the legitimate out-of-pocket cost should have been around $350. I attempted to work through the warranty company to adjust the charges, but Arrowhead Plumbing then refused to do the work at all. Cinch Home Services also refused to validate Arrowhead's demands or let me work with a different service provider. This experience has been frustrating, to say the least. I strongly encourage others to avoid Arrowhead Plumbing and Cinch Home Services and look into the complaints filed with the Better Business Bureau if you're considering using them.

Charged our HOA 1200$ to repair a leak that was readily accessible. The location was already…read moredetermined ...just a press repair. I guess the lesson is dont let hoa mgmt send someone ...quote after they confirm or they will gouge you

1 Star - Avoid Rooter Plus at all costs. We scheduled a…read moreseptic inspection during our due diligence period and were given a 12-4 PM window. They never showed up. No call. No update. No apology. We called multiple times asking for an ETA and were met with vague, dismissive answers. The dispatcher supervisor, Michelle, was completely unhelpful and showed zero urgency or accountability after the no-show. This company does not respect your time, your money, or the seriousness of a home purchase timeline. We lost an entire day of our due diligence period because of their negligence. This wasn't just inconvenient--it was reckless and unacceptable. Buyer beware: If you're on any kind of timeline, do NOT trust Rooter Plus. They will leave you waiting--and they won't care.

Called to install a water shut off valve for my mother's new dishwasher. The came out within 2…read morehours to give an estimate. Kenny was very respectful, knowledgeable and explained the details of what and why we needed it and was not pushy about using their company. When asked if he could do the work while he was there, he went to the store to get a few parts and had the needed work done in no time. He even went out of his way to explain about possible other requirements that the installers may also ask about. Was extremely helpful with advise! We did not get other estimates to compare prices but the service was excellent and would definitely use him again!

The customer service provided by the Clog Dawg was outstanding. They quickly returned my phone call…read moreand was able to get someone out same-day (I called on a Friday afternoon). Kenny arrived as promised in the window quoted and was able to both diagnose and fix the sewage ejection pump problem the same day. I need to reiterate that this was at the very end of the day on a Friday whereas most plumbers couldn't make it out until Monday or Tuesday the following week - talk about above and beyond! He offered two different potential fixes as well as a stop gap fix in the event we wanted to delay a fix for little longer. I'm always so appreciative of someone who doesn't immediately go for the most expensive fix. Kenny really listened to our needs as we deliberated which one we were interested in moving forwards with and was never pushy. We ended up going with the full pump replacement because he had built up trust and really knew what he was talking about, so we were confident he'd do it right to produce the longest term benefit. The price was fair and the work was top notch. He fixed our problem efficiently and effectively, and described everything with the perfect level of detail. He even recommended some good preventative/damage mitigating recommendations that we could invest in ($12 water alarm from Amazon) in case an issue were to arise again in the basement. This company is amazingly customer centric, they absolutely wowed me with their service and care. Kenny and Clog Dawg will be our first call going forward for all our plumbing needs. You have a customer for life!

Drains Dawgs Were Excellent And helped me in a very tough…read moresituation with my water pump , I will recommend them to all my friends and family Great customer service and friendly ! Will use in the future

Needed a leaky shower repair. Apparently, original installation was incorrect. Lane was able to…read moretroubleshoot the problem. It required critical thinking "outside the box". He adhered to his service call times & did a good job. The total chg seemed inflated but not complaining. Nowadays, EVERYTHING is expensive. .