The technician Lane got my water pump replaced and my water running quickly at a fair price.

Needed a leaky shower repair. Apparently, original installation was incorrect. Lane was able to troubleshoot the problem. It required critical thinking "outside the box". He adhered to his service call times & did a good job. The total chg seemed inflated but not complaining. Nowadays, EVERYTHING is expensive. . read more

Drains Dawgs Were Excellent And helped me in a very tough situation with my water pump , I will recommend them to all my friends and family Great customer service and friendly ! Will use in the future read more

Thank You Lane, We are very satisfied with the work you did. Thank you for diagnosing our septic tank problem. Because of your method and expertise - you saved us alot of money and trouble. Its very hard to find a friendly, reliable and local plumber! read more

I called for service and the response time was superb. When you want a job done right.... Then your "go-to-guy" is Lane Morales, the best well pump and plumber in the business! He is knowledgeable, dependable, and gets your job done right and in a timely manner. Prices are fair and he is on your side for dealing with home insurance. I highly recommend him! SD read more

Really did a great job on a fix I wanted to self do but with the poor install from the home builder, I felt it was much better to reach out to someone that could cure the concerning issue. Super job, quick and easy on a weekend was a value. I didn't want to wait until Monday on a 7 year old leaking expansion tank in light that the tank busted open. This was handled easily and cleanly. Appreciate the urgency and cost effectiveness of the job. Thank you... read more

Drain Dawgs And Services - Expansion tank and replacement piping to eliminate plastic used in such supporting of. - Plumbing Near Me

Outstanding mold remediation service in UGA dorm room by Drain Dawgs. 5 stars isn't high enough. Lane assessed my freshman daughter's dorm room within one day and removed the extensive and highly toxic mold that unknowingly was making her sick all semester. That's after the school incorrectly and repeatedly told us the substances were merely rust spots. Lane cared for the issue like it was his own. We can't thank him enough! read more

Lane was here when he said he would be! Updated me on everything and did a great job! Highly recommended!!

I had problems with my water well for months a competitor claimed to be repairing. I finally realized he was cheating me. I called Drain Dog to resolve the matter - and he did! He replaced the inferior parts his competitor had installed and all works great now - plus I have a warranty! read more

Fantastic response time, excellent work, and a pleasure to do business with. Couldn't be more pleased with the service.

Lane did great work and advocated for me with the insurance company. He communicated well throughout the process and I am confident that I got the best price for the work done. I highly recommend Drain Dawgs! read more

I don't have much room in here to tell you all the horrible situations that I have had and my friends have had With Drain Dogs Plumbing. avoid Lane and drain dogs like the plague. They destroyed my friends septic tank and destroyed a faucet in my yard that he cut a hole in my wall in my garage and left it there without repairing it. AVOID LIKE THE PLAGUE! read more

Communicating through Yelp! They told me they would call on Saturday and be able to visit our house to review the situation; and if the service was agreeable, they would start on Saturday. This was Friday. No other communication was received from them after that, even though I explicitly asked them to communicate when they would call. Waited all day Saturday, sent several messages and no communication. This company may be pretty good at what they do, but they cannot communicate with customers. Communication with customers is the key to a successful business, especially a small business. They have not learned that lesson, yet. read more

lightning had struck my well and took out the pump and the tank under the house. I called on a Saturday night, immediately had a response and they were out the next morning On a Sunday! accessed the damages and fixed it enough to give me a little water, next day they were out with equipment, excavator and parts. Drain Dawgs had it repaired! This was the only source of water for my house and business. Lane was outstanding, kept me informed and was always responsive throughout the repair. Clearly explained the damage before starting. Amazing response and customer service! read more

We had about the worst plumbing problem an old house can have one Saturday afternoon and Lane arrived within the hour to assess and provide emergency services. They completely replaced our outdoor line that afternoon and there was no after-hours surcharge as is usually the case on weekends. We were extremely pleased with Drain Dawgs and would definitely recommend to others. read more

Wonderful service he came in, knew what the problem was and got it done. Very efficient.

I would 100% recommend using Drain Dawgs and Services! We have had our toilet clogged by a solid object for months & have had no success in unclogging it. We requested a quote & within the next hour, a representative was there. Our representative, Lane, was wonderful, timely, honest, & fair. This company will not overcharge you or create false diagnoses, but will provide high value, honest services. Compared to other plumbing services we requested info from, this was the cheapest & most timely option that did not disappoint! read more

After I called a plumber I had used before for a small leak under the dishwasher, that plumber never showed up. Now, I am glad ... because I found Drain Dawgs instead! They responded to my request in less than 5 minutes! Lane followed the leak, figured out the cause of the problem, found other issues that were caused by the same problem, explained it so I could clearly understand the whole issue and quoted a very fair price for all the work needing to be done. He was on time, polite, professional, neat and tidy, cheerful and honest. When it came to the part where the yard had to be trenched for a new water supply line into my house, Lane brought two other guys to help and they were just as friendly, responsive to my questions and efficient. They even put my lawn back together expertly! Lane showed me the work, explained how it all works and stayed until I was sure I understood it all. I will never call anyone else for plumbing issues again! I highly recommend! read more

The sewer camera inspection was part of the home inspection for my buyer client. The screen displayed blurred images, and we couldn't identify the problems without written explanations. Even with the written explanations, the sentences were incomplete and difficult to understand: "This sewer line has two pretty big bellies in the line one under the basement under". I called and texted the inspector but received no response at all. read more

Lane from Drain Dawgs came within an hour of my panicked call. He is amazing. This was on a Saturday. He has thoroughly searched and instead of 1issue, I had several severe issues. He provided continuous updates and is handling all insurance needs. I don't think anyone else would be as painstakingly thorough as he has been and I feel 1000% confident when he is finished ( yes, he's still on the job a week later) everything will be 100%. I cannot recommend and praise Lane and DrainDawgs enough! read more

I would totally 100% recommend Lane and how he went over and beyond helping me told my sons he would take care of me and he did a fantastic job. My pipes burst during ice and snow storm flooded my den. I called for 4 companies and told me it would be a week or longer before they could help me. When I talk with Lane, he came in two hours gave me a bid came back the next day which was a Saturday and did the job. He also found black mold and brought in special machines to get rid of the mold. He ran a test to make sure the mold was gone and even making sure mold was not in the air. I told him it was nice to know they were still honest and caring people in the world. I Thank him so much and his company. read more

I do not write reviews often. However, Lane was excellent. He was on time & completed the job as promised at a reasonable price. Drain Dawgs is my go to plumber. Highly recommend. read more

Could not have asked for a better plumber. He was able to come right away. Assessed the problem quickly and finished in under an hour. So grateful. read more

I've recently inherited a house that has not been properly maintained for years. Plumbing was in particularly bad shape: slow drainage which required regular plunging, leaks from under the toilet, evidence of prior backup, etc. I've tried several plumbing companies before finding Drain Dawgs And Services. One company wouldn't do free estimates. I respect their business decision but, if you're having real plumbing problems, I feel you needed to know how much it might cost before agreeing to pay. Another said my issue was sludge buildup w possible roots in sewer lines and suggested rootering the entire system. This made sense, but I'd previously lived in a house where tree roots were a problem and it was a never-ending cycle of snaking/augering. They had to re-rooter the line every 6 to 9 months for several years costing a ton. Fortunately, it was a rental so the owner paid until finally deciding to solve the problem permanently, digging up the big roots going to the line, and replacing the pipes. Yet another company - an exceedingly highly rated one - was truly disappointing. After I'd communicated the issues, the owner came out. He took about 10 min - literally 'ran' through the house - then told me I had old toilets, the issue was "lack of water circulation around the toilet rim when flushing", and the solution to all my problems was simply replacing all toilets in the house... When I politely pressed on how a lack of circulation around rim can cause a leak from under the toilet or have it back up, he shrugged and said that they could run a sewer machine from the toilet and "see if that helps". What about running it from the cleanout? Who knows... Oh, yeah, and he quoted me the highest price of all similar services. How a company like that finds customers and how real their sky-high ratings are is beyond me. After all of that, it was a relief to find a company like Drain Dawgs that offered great service at a reasonable price. Lane came out and did a thorough free inspection of the entire house plumbing system: from second floor to basement. He took the time to understand all the issues, extensively tested drainage through the house, noted how different plumbing lines interconnected to produce the problems I was having w different toilets, and came up with explanations that made sense. Lane came back the next day and ran a camera down the sewer line to really pin-down the underlying problem. He showed me the camera view on-screen which made it clear: I had something constricting the main sewer line outside the house and getting the camera stuck. Lane then set out to check on the blockage from the cleanout - but we could not find the cleanout! So, he got out a different device that located the camera left in the pipe from the ground level and, lo and behold, it was stuck under a huge bush / small thick tree growing right over where the cleanout should've been and which was likely the source of pipe blockage causing problems throughout the house. We then discussed various solutions. Based on my prior experience living in a house where tree roots were an ongoing messy and costly issue, I chose to deal with the 'root' of the problem: remove the tree and repair any pipe damage it might have caused. The agreed amount was, naturally, more than a simple pipe snaking job but entirely reasonable and would easily pay for itself even if it saved me from just a couple of plumber calls - not to mention a sewer backup - and restored a functioning cleanout. Drain Dawgs were outstanding in dealing with the task. Their digger crew of Cecil and Steven was efficient and careful. The problematic tree was near the house, so the digger work had to be top-notch. They also had to go about 6-ft deep in a small, constrained area. As I watched, Cecil operated the digger with superb skill. When they pulled up the tree, the extent of the problems was clear: the cleanout was completely smooshed by the roots and driven sideways, rendering it completely unusable. The pipe underneath was squeezed and cracked, which explained my sewer problems. Drain Dawgs replaced the damaged pipe and restored the cleanout. They then closed the hole. All in about 2 hours, so no neighbor ever raised a complaint. Needless to say, I have not experienced any plumbing issues in the house since. Throughout all this work, everyone was courteous and friendly as well as very willing to keep me updated at every step of the project and explain anything I was not entirely clear about. Drain Dawgs cleaned up after the work too, including sweeping the street of debris and scattering straw over the excavation site, so now it almost looks tidier than before the dig. The work Drain Dawgs did was simply exceptional. The level of professionalism, dedication, and concern for customer needs they've shown me is virtually impossible to find these days. Based on my experience, if you have any plumbing issues, I cannot recommend Drain Dawgs And Services more highly! read more

Saturday afternoon I sent out a request for a clogged toilet and I had a response from Lane within minutes. He indicated he could be at my home Sunday morning to fix the problem. He gave me a very reasonable flat rate, and communicated very politely and effectively. He came as promised, and fixed the problem quickly. Lane is very professional, accommodating, and a very nice gentleman, whom I will call right away if I have any plumbing issues in the future. read more

We had Lane come and inspect the sewer line in a home we were considering buying. He was super helpful and explained everything in detail. I would highly recommend! read more

Being on a private well it can be hard to find plumbers to do work on it. Lane not only was able to replace my destroyed well pump, but he came out on a holiday weekend and did it quickly and professionally. The best part was his quote was cheaper than most of the other companies I called. If I ever have another plumbing issue I will be calling Drain Dawgs. read more

I would highly recommend Drain Dawgs Plumbing Service. Lane responded immediately to my request for an estimate and came out the same day. It was great to deal with a company that was experienced, efficient, and reasonably priced. I would not hesitate to call Drain Dawgs for future plumbing issues. read more

awesome guys, quick response, they did a service call plus job done same day, and most importantly they have fair pricings