Let me first say that we have used another, generally satisfactory, local Heating/AC service for 15 years. However, over the last 6 months the old heat pump condenser unit has been making a random, and then more constant, very loud (and very concerning) fan-related noise that the other company couldn't seem to diagnose or fix, even after multiple service visits and equipment replacements...ultimately reporting that, unfortunately, the parts needed were no longer available. Since a new HVAC system was our only solution, we talked to several heating and air companies in the area, in order to thoroughly compare apples to apples. Gainesville Mechanical gave us the most confidence overall, factoring in their top notch reputation, their staff of highly trained service techs, and their immense help toward choosing he best system for both our H/A needs and pocketbooks. The new Bryant Evolution system was installed today by a team consisting of Jason, Francisco, and Bobby. All were prompt, polite, informative, considerate, careful, knowledgeable, thorough, and the job was finished within the promised time frame (8 hours). Installation is now complete, running smoothly and quietly. Thank you, Gainesville Mechanical! read more

Luis Jiminez came on Friday for scheduled maintenance. He was on time and did a thorough job. On Saturday evening, water was dripping a little bit from my ceiling during the heavy rains. I had that problem about 2 years ago, and it was found to be a clogged drain line. Luis just flushed the line the day before, so I was pretty aggravated to have the same problem. However, I noticed the dripping stopped when the rain let up. My plan was to call the office this morning and speak to a supervisor, but Scott called to check on how things went on Friday. I mentioned the problem and previous diagnosis, and he said they'd get someone out today to check on it. Tim Christensen was the technician that came today. He was very, very thorough, and finally found that there's water coming in around the flashing and/or cap on the roof. This isn't a problem for them to fix, so I asked him to send me the photo he took, and I will send it to the HOA management company. My system is original to my home, which was built about 14 years ago. I've had a few problems, and GM has always taken great care of them. I've recommended them to a few people. read more

We have always received the best annual service checkups from Gainesville Mechanical. Technicians have always been on time, called ahead to verify their arrival, and performed to perfection. All their staff, in the office or in the field, are always polite and happy to answer our questions. Today came the time our systems needed replaced. Jeremy Clayton did an excellent job outlining four different proposals and identifying the pros & cons of each along with their costs. All required literature was left with us. The install dates were determined and, as usual, the technicians and new units arrived at 8 am sharp. David & Trent were new to us. But after a few hours proved they were part of an organization deserving their past awards. Yes, our house was back to the setpoint temperature before they left. You couldn't ask for better service. read more

While most businesses were closed in observance of the MLK holiday, I was in pure panic due to a drainage issue that was causing our basement to flood. I expected that it would be at least the next day before anyone could make it out (because it was a holiday), but to my surprise, Gainesville Mechanical dispatched a service call immediately! Within 30 minutes, Lane and Daniel were at the house troubleshooting the issue. In no time at all, they found the problem and quickly fixed it. Their professionalism and efficiency was very impressive! If there is ever a need in the future for plumbing or HVAC, I will definitely call Gainesville Mechanical. A big thanks, again, to Lane and Daniel for coming to the rescue! read more

I had an AC unit that started blowing hot air instead of cold. I called Estes first. They wanted to replace two parts (parts under warranty) and charge about $800 in labor. I called Carrier/Bryant company who gave me Gainesville Mechanical's # as an authorized dealer. So glad I called them. Ben came out the next morning and spent some quality time working on my unit (and was very patient with me explaining my previous experience and diagnosis). My problem wasn't parts. It was electrical shorts in my wiring. He fixed the issue for just over $300 and demonstrated a tremendous knowledge of my system and HVAC in general. Couldn't be happier. So glad I finally found a reliable HVAC company that I can count on! read more

Had a plumbing problem and Gainesville Mechanical to the rescue! I was expecting a plumber to arrive in the afternoon, so imagine my surprise when I got a call from Charles saying he would be at my house in 30 minutes, first thing in the morning! Charles came in, I told him about the problem, he investigated it, told me what he was going to do and the cost before he did the work. The fix didn't take long about 1 hour or so. Charles was so polite, explained what he going to do and just went to work . I was so impressed with him and his work ethic I had to call Gainesville Mechanical to let them know---have a plumbing problem, call Gainesville Mechanical. read more

We chose Gainesville Mechanical for our new heating and air system. Jeremy came out and gave us 4 options to choose from. He was so professional and explained everything so well. We went with the best option and he helped set up our financing that day! He loaned us a portable ac to use until our work could be done! David and Trent did our installation today, and they were AWESOME! They showed up early and got started. They hauled off our old units and cleaned up everything! They were very patient helping me install the app so we can run our system remotelyfrom our phones! So cool! I would highly recommend these guys. You won't be dusappointed!! read more

My HVAC unit went out on Friday evening. I called this office and got an immediate response. The technician that can out. Mr. Tim Christensen, was on time, courteous and knowledgeable. He diagnosed the problem and came up with a solution that was reasonable and affordable. He was professional and attentive to the job that is was remarkable. I will remember him as a positive reflection on himself and his company. This is the second time I've used the services of this company and could not be more please with the service I received. I would highly recommend them to my neighbors and anyone asking for a referral. Keep up the good work! read more

Lane and John's septic system service call was above and beyond what I had expected. I have had other septic companies come to my house for the same issue but it was never fixed. Lane immediately suspected what the problem was and took action. Throughout the whole service call he kept me informed on what he was doing, and gave me a rough estimate on the cost. He and John were thorough and promised to stop by the house in a few weeks to check the system to be sure the fix he implemented was working as it should. I would highly recommend Lane and John to anyone needing help with their septic system. read more

On Saturday, January 13 at 6:30 a.m. my furnace malfunctioned. After Joseph arrived to assess the matter, I decided I needed a new system, and Josh was sent out In the afternoon. He explained everything to me and assisted me in selecting my new system, and also assisted me with financing. He was very professional, very kind, and wanted to make sure I had enough space heaters since the coming week was to be very cold and my system was unusable. As always with Gainesville Mechanical, everyone was very kind, very concerned, and as prompt as possible. Thanks to everyone! read more

Gainesville mechanical's after hours call center was prompt in having a technician call me back. Service wasn't an emergency so an appointment was scheduled with the office. Day of appointment, Sergio my technician called about 30 minutes prior to his scheduled time. Sergio inspected the older system, replaced a couple items and made some recommendations. He answered my questions and even talked about some Jackson emc rebates when I do replace my system. I would highly recommend Sergio at Gainesville Mechanical for his quality work and professionalism. read more

Had to replace an older AC unit. A shout out to Todd who on this and another couple of occasions came out to ensure all went well, to check the installation, and to trouble shoot issues. He was very professional, clearly experienced and an expert on AC systems, and provided terrific customer service. Also, Jason and Francisco worked all day during a very hot Summer day including in the attic to do a great installation job. Moved to Gainesville earlier this year and because of Todd and his team, will always use this business for my HVAC needs. read more

Andrew Arrowood was the plumber that came out today to save me! First he called me immediately, let me know where I was on his list of customers, and communicated with me throughout the afternoon so I could be prepared for his arrival. I was so impressed with his knowledge & professionalism. He was personable, kind and thoroughly explained everything he did as well as when to call if a similar situation were to arise in the future. Andrew is an example of why I trust Gainesville Mechanical for any issues I have for my plumbing and my HVAC. read more

I called this morning at 8 o'clock. Ronnie called back at about 815 to 830 and said they were busy but he would make a special point to get here between two and four as we were getting ready to leave to go to the beach. We have a caregiver staying with our handicapped daughter and this was the bathroom that needed to be fixed. Said he would be here between two and four but he actually got here at 1:30. Thanks so much for getting the commode cleaned out and ready so we can leave on vacation. Thanks Gainesville Mechanical. read more

Getting a needed service on the same day that it is asked for is always a good thing. When what is delivered exceeds expectation, it's a great thing. When the professionals that deliver it are a pleasure to have in your home, it becomes almost impossible to think of asking any other provider for the service. Lane & John created that experience for me in the installation of a gas line for a new fireplace. They could not have been more courteous and their workmanship was superb. read more

John Grissom of Gainesville Mechanical is my new plumber! He just traced and fixed a couple of leaks and replaced two flush kits and a shutoff valve. He is personable, professional, and fully competent. He was respectful of our home and pets. The price was reasonable for the extensive work he did. He will be returning next week with an obscure part for a non-emergency drain repair. I look forward to his return visit, and I will definitely call him again when a need arises. read more

Gainesville Mechanical replumbed my entire residential natural gas lines to bring them to code (changed from copper lines to flex) in anticipation of us upgrading our gas logs. They arrived on time and stayed 12 hours until the job was completed. They were very professional and kind, working diligently even when they encountered tricky situations (my house is older), and at times sat down to hand-draw schematics to illustrate to us the best solutions. I highly recommend them!! read more

I would like to thank Joseph Taylor for his time, knowledge, and honesty. When he came to check my a/c unit. He conducted himself in a professional manner, explained to me what was going on with my system. Then he set me up for a call back to get a quote for a new a/c unit. Joseph let me know he loves working for this company, because they care about their customers and their employees. I am a satisfied customer! Making it happen Joseph one customer at a time! JBKinlaw read more

As a partner with Gainesville Mechanical in the commercial construction industry, I knew I could rely on their services when my A/C stopped working at my house. I contacted their residential service department to schedule a technician and within hours Luis Jimenez was at my house to replace the capacitor on the condenser, and save the day. Luis was very professional, efficient, and friendly. We will continue to choose Gainesville Mechanical for our HVAC and plumbing needs. read more