The only reason this company is getting 1 star is because that's as low as you can go and the…read moretechnician was actually decent. DO NOT use this company. They are unethical and will try to rip you off. We signed up for their yearly maintenance plan in which they come to check your AC and heat once a year. The first time the technician came to check our AC, he barely did anything and said it was all fine. A couple of months later, our refrigerant is almost gone! HOW??? The second technician then fills it in, tightens all the screws and goes on his way (after we spent almost $1000). Now it's time to use heat about a month later and it's not heating. We have them come out AGAIN. Now miraculously all the lines/nuts/bolts are loose and we have NO refrigerant. They tried to charge us $3500 for this. When it was their fault because they didn't do their due diligence the second time they were there. If everything was tightened, how did this happen? We did not think this was right. He filled it up, tightened everything and from what the manager said he was doing a leak test. Leak test was fine (so they say). Also technicians should be aware when they are standing outside of someone's house discussing having client's pay for something they shouldn't have to. We have cameras! Now that was a few weeks ago and our heat is struggling again! So they DID NOTHING FOR US! WILL NEVER USE THEM AGAIN. Unethical and will do the bare minimum or looks like even mess up your system more so they have to come back to fix it.

the agents do not have knowledge of the company and know what they do or not to do. the electric…read morewater heater was broke in my rental trailer. i called to schedule an appointment for an afternoon or a saturday since the tenant is working day time during weekdays. She goes and ask for an answer with every question i ask. finally, she informed me that they do not schedule after hours and weekend. somebody calls tomorrow and schedules me for Saturday. then the day after, somebody else calls and say; they made mistake and schedule me for Monday. now, they texted me and said; oh. sorry. we don't work on trailers. if they have problem with the scheduling, i am sure they have problem with fixing and replacement of items too. this was the last time that i will call them and ask for their help. they need to train their representative about information.

Worst company ever! We have had three separate issues in our new construction home with our AC…read moreunit. Four weeks ago they came out because unit was freezing up. They stated nothing was wrong. Then, a week ago the entire unit broke and temps rose to 95° inside our home. They told us it would be a week before they could even get a technician out here to look at it again. My husband and I called and told them this wasn't acceptable since we have children in the home. They ended up sending someone out that same day only to tell us that now the coil in our unit was broke. Thankfully, it was under warranty, otherwise they told us they would have no idea when they could get the part in. Apparently only units under warranty can get parts like this coil right now since they are low on stock. The new coil was put in a week after the technician came here to tell us the issue. He told us everything was fixed and everything is now fine, but the very next day the unit froze up again. This company takes no ownership over their faulty equipment. They take no ownership over their quality of work. They take no ownership in trying to find solution as quickly as possible. I would give this company zero stars if I could.

I had called a very well known chain for service to my AC. After being told multiple things were…read morebad and needing to be replaced I decided to just get a second opinion. Superior indoor is exactly that. Superior in service, in customer service, in diagnosing and in fixing. From getting me scheduled in a timely manner to showing me exactly what was wrong and why to getting my AC fixed that day, this is truly the way to go for all your heating and cooling needs. Small business owned and operated and will be a customer for life! Thank you!! -Abby

I've been a long-time customer, having previously used some of the well-known (and very…read morehigh-priced) companies in the Atlanta area. Since switching in 2017, I've had nothing but positive experiences. They are professional, never try to upsell unnecessary services, and take the time to listen carefully to your specific situation before making recommendations. They consistently arrive on time and even call ahead before coming to your home. Many of my neighbors also use them, as word has spread throughout our neighborhood about the consistently positive interactions.

Very positive experience having them replace both of my A/C systems…read more Jason arrived 10 minutes before my scheduled time to give me a quote (does that ever happen?). They use shoe covers when they come inside your house to keep your carpet clean. The quote was reasonable. But, what got me sold was they could set up an appointment within a week to replace the systems. Chris arrived to the minute of when they said they'd be here. Also used shoe covers when entering the house. Was surprised it only took one person to replace both units, but the entire job was completed in under 6 hours. The quote and bill were all done electronically, which I personally prefer. The bill was exactly what they quoted and there were no hidden fees. Payment options are convenient and there is no additional charge for financing. But, I decided to just use my own credit card to pay for it. Great experience and highly recommend ClimateSmith.

Great experience. Was referred to them by the car dealership I bought my car from. They reached out…read moreimmediately and were able to do a quote over Facetime. Service was done 2 days later by two very professional technicians. Super happy with the quality of work and execution. Would use them again.

I was referred to this company by a neighbor and am so glad I used their service. I was unable to…read moredo the virtual consultation and Nick was still able to talk me through the equipment needed. The quote provided was fair and sent over immediately. The techs Arron and Ben were prompt and explained the entire installation process. The install was quick and they even helped me set up my charging schedule. I would definitely recommend this company. Top tier service!

I highly recommend 4 Seasons. Will B., the technician who came to our home was professional,…read morepleasant, and got us up and running in a very short time and at minimal cost. There was no pressure to replace our aging unit, and he checked it out thoroughly after the repair to ensure we had cool air flowing again. From the first phone call to waving goodbye to Will, this was by far the best experience with A/C repair we've ever had! They will be who we call when it comes time to replace our unit.

Insanely EXPENSIVE!!!! $550 to replace the capacitor…read more... Didn't offer any of the online discounts/specials even though I booked the repair online. Was scheduled for Sunday am, but when no one showed up an online chat said NO availability even though online booking was showing Sunday pm availability. I was offered Monday, but I declined. Tech showed up Sunday pm. With a dozen HVAC companies in the area, I probably won't be using 4 Season's again!

Excellent customer service, beautiful fireplaces and David was fabulous and knowledgeable for…read moreinstallation. Thank you!!! Cant wait for cold weather! Alisanne G

I came by to ask about an insert that was in the house when I purchased it. I am looking to…read morereplace the fire bricks and possibly the entire unit. They answered my questions, patiently and perfectly, giving me the information I needed to come home and make a great decision. I look forward to doing business with them as soon as my wife and I decide how to proceed .

Our go to contractor for 20 years! Cindy, Hugh and the crew are simply the best! from…read moreemergencies, suppump, bathroom remodels they have never failed us, prices fair and service exceptional!

Innovative Plumbing charged me $600 for 1 hours work installing a laundry box. The part they used…read morecan easily be purchased for less than $100. Just to get a quote they required a $200 fee to so I couldn't compare them to others. At best they charged me $400 to $500/hour to do the work. I understand that they have overhead and education to consider but I work with electrical engineers who don't make that much per hour. Unreasonably expensive!!! Stay away!!!!

For two-Three years these people has been trying to repair my Trane Heat Pump, its still not…read morerepaired. However, I was charged each time they came out.

I can't say enough about Jason, Justin and Andrew from CAS. They are nice, honest, and thorough. My…read moreplumbing problem was more tricky, and they were committed to figuring it out and fixing it, all the while working with us and our budget. I appreciate their honest work so much.