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    Air Conditioning Services

    5.0 (4 reviews)
    Open 7:00 am - 5:00 AM (Next day)

    Get pricing & availability

    Response time

    1 day

    Response rate

    25%

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    TE Certified Electrical, Plumbing, Heating & Cooling

    TE Certified Electrical, Plumbing, Heating & Cooling

    4.4
    (584 reviews)

    These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

    I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

    Cool Max Heating & Cooling

    Cool Max Heating & Cooling

    4.0
    (9 reviews)

    What. A. Disaster…read more Last Tuesday evening I realized our upstairs AC unit wasn't cooling as well as it should. It was 79°, instead of the 72° it was set at. It was bearable so we waited to call in the morning. My husband called Cool Max based on Yelp reviews and they scheduled to come out after lunch. Two men showed up at 3:30p (not the 1-2p time frame stated when he called). One was a service tech (son of the owner) and the other was training (Ex-brother-in-law). They were polite and began to look at the AC unit(s) outside. The service tech came in and told me we had a tiny leak and that the bill would be $1200+. Our home is only three years old and that seemed ridiculous. I called my husband who was about to catch a flight home and he asked what the parts and service breakdown was. The service tech said they didn't do it that way but said he put what was wrong on the iPad and that's the amount it gave him to quote. After asking many questions he finally said he could just refill the refrigerant but that it would likely leak out again in the next TWO TO THREE YEARS. We decided to go that route since it was $281 (including the $89 service call) and he said it would last 2-3 years. They quickly filled the unit, the trainee felt the air blowing with his hand, and said it was blowing 65°. Two hours later I realized that nothing had changed with the upstairs AC so I called them out again. They quickly arrived and after looking at the units realized they had WORKED ON THE WRONG UNIT!!!!! How does that even happen?!?! They asked for a sharpie so they could label which was which. There was no apologies, only excuses. The service tech tried to convince me that I must have a leak in BOTH units even though the downstairs unit is blowing as cold as an ice box. He even tried to once again push the $279 maintenance plan. I can't imagine what would have happened if I had paid to repair the leak that was obviously not there! The service tech said he wouldn't charge for the second visit, wasn't that gracious?!?!

    Total RipOff! Stay Away! First they charge $89 service fees which they do not wish to roll into…read morethe fix cost. Assuming that there prices are through the roof. I got a fan motor replacement need that I had already told them. The part is like $150 and maybe one hour labor max. Their price was $800++ plus they were trying to sell $1500 package. The bloody unit comes for $1500 NEW with 10 years warranty. Just Stay Away!!

    Air Conditioning Services - hvac - Updated July 2026

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