I highly recommend this company my heat went out and they were prompt and so pleasant. From the…read morewonderful wonderful lady I spoke to on the phone to the service agent that came 2xs to resolve my issues. As a single woman when you find a trusted service provider you hold them tight. I am shamed I hadn't wrote this review sooner. I bought the maintenance package and the value of it has paid for itself. Great!

As a recommendation from my neighbor I called Wall H&A in Lawrenceville to check out my upstairs…read moreHeat Pump. The technician came promptly for a twenty minute visit. He immediately told me I needed a new capacitor. He did not check the freon, etc. A new capacitor was installed and the Heat Pump seemed to be back to normal. I was charged $340.95 for the twenty minute visit ($296.00 for the part and $44.95 for "diagnostic). After he left I bought online an exact capacitor, same part number, guaranteed and delivered for $19.00 !!!!!!!!!!!!!!! This is highway robbery. Be aware there are more reputable companies that will do the work for a fair price. I am a senior disabled veteran.

I highly recommend 4 Seasons. Will B., the technician who came to our home was professional,…read morepleasant, and got us up and running in a very short time and at minimal cost. There was no pressure to replace our aging unit, and he checked it out thoroughly after the repair to ensure we had cool air flowing again. From the first phone call to waving goodbye to Will, this was by far the best experience with A/C repair we've ever had! They will be who we call when it comes time to replace our unit.

Insanely EXPENSIVE!!!! $550 to replace the capacitor…read more... Didn't offer any of the online discounts/specials even though I booked the repair online. Was scheduled for Sunday am, but when no one showed up an online chat said NO availability even though online booking was showing Sunday pm availability. I was offered Monday, but I declined. Tech showed up Sunday pm. With a dozen HVAC companies in the area, I probably won't be using 4 Season's again!

The only reason this company is getting 1 star is because that's as low as you can go and the…read moretechnician was actually decent. DO NOT use this company. They are unethical and will try to rip you off. We signed up for their yearly maintenance plan in which they come to check your AC and heat once a year. The first time the technician came to check our AC, he barely did anything and said it was all fine. A couple of months later, our refrigerant is almost gone! HOW??? The second technician then fills it in, tightens all the screws and goes on his way (after we spent almost $1000). Now it's time to use heat about a month later and it's not heating. We have them come out AGAIN. Now miraculously all the lines/nuts/bolts are loose and we have NO refrigerant. They tried to charge us $3500 for this. When it was their fault because they didn't do their due diligence the second time they were there. If everything was tightened, how did this happen? We did not think this was right. He filled it up, tightened everything and from what the manager said he was doing a leak test. Leak test was fine (so they say). Also technicians should be aware when they are standing outside of someone's house discussing having client's pay for something they shouldn't have to. We have cameras! Now that was a few weeks ago and our heat is struggling again! So they DID NOTHING FOR US! WILL NEVER USE THEM AGAIN. Unethical and will do the bare minimum or looks like even mess up your system more so they have to come back to fix it.

the agents do not have knowledge of the company and know what they do or not to do. the electric…read morewater heater was broke in my rental trailer. i called to schedule an appointment for an afternoon or a saturday since the tenant is working day time during weekdays. She goes and ask for an answer with every question i ask. finally, she informed me that they do not schedule after hours and weekend. somebody calls tomorrow and schedules me for Saturday. then the day after, somebody else calls and say; they made mistake and schedule me for Monday. now, they texted me and said; oh. sorry. we don't work on trailers. if they have problem with the scheduling, i am sure they have problem with fixing and replacement of items too. this was the last time that i will call them and ask for their help. they need to train their representative about information.

My gratitude and appreciation to Suwanee Mechanical for quickly responded to my service call…read moreregarding the air conditioner not working properly on the first floor. It was found out the brand-new evaporator coil was leaking. Within a day, the crew removed and replaced with new one. The crew stay until late on Monday 6/17/2024 to finalize the replacement and ensuring it is working properly. Your crew is very commendable, especially Sam is an asset to your company. Please extend my thanks to him and the other two staff members. My sincere thanks to Suwanee Mechanical for quick response, especially with two seniors with a temperature over 89 degrees inside the home on the first floor. Your great customer service is much appreciated.

My AC stopped working in Mid-June, which is not the ideal time. Suwannee made sure to make a…read morespecial trip to the warranty distributor to pick up the needed part in order to fix my unit quickly. The service was quick and the price was about half of what I would have paid to get the work done with a large company like Moncrief or Shumate. The tech was incredibly knowledgeable in regards to my questions and honest about the service. I will definitely use Suwanee Mechanical for any future repair or replacement needs. You should give them a try if you live in the Atlanta area! I'd have to say the biggest selling point other than professionalism is that they don't try to price gauge, something I've experienced in the past with some of their competitors. Fair honest work, for an honest price!

ONE OF THE BEST COMPANIES I'VE EVER DEALT WITH Extremely…read morecourteous, prompt and knowledgable. Kevin is the nicest guy you'll ever meet, as is his wife Marie ( who you will speak with upon making an appointment). Hands down the most amazing and honest company I've ever dealt with. Rare these days! Thank you No. Ga. HVAC!!!

Had an unexpected leak. Called Thursday night and Will was at our house at 11am the next morning…read more(didn't request emergency service). Not only did he identify the immediate issue but checked further and discovered a blockage in the drain line that would have caused more leaks in the future. He took the time to identify all issues and fix them thoroughly. Excellent work. Will is absolutely great and after using Reliance for 10+ years I can say we've never been disappointed.

Very HONEST!! Daren was out to my house because my ac would not come on. He diagnosed the problem…read moreto be a braker was turned off. Now at that time he could of told me I needed all kinds of work. But he was honest and that's hard to find. I've been with them since they but the house. Great service and honest!!

This is an update to an 8-year-old review. My first interaction with Kennon was when I was trying…read moreto purchase my first home, and I requested an evaluation of the HVAC system in the home I was interested in. That evaluation was part of several issues that led me to run away from a money-trap property. Eventually, I found a home to purchase and have used Kennon for HVAC work since. My AC decided it was time for a stunt in the middle of the hottest week of the summer on July 3rd. Kennon was running holiday hours and staff for the weekend, not surprisingly, but they still managed to work me in and quickly replaced the capacitor. Christopher was quick and very kind.

I paid for AC servicing and afterward noticed a dining room…read morechair was missing. I sent the company a photo of the chair with details. The company initially told me they'd reimburse me $500 directly, but later said I'd only get the value credited toward purchasing a new AC unit - which I felt was overpriced. They said the employee involved was no longer with the company but never compensated me as originally stated. I would not use them again.

I highly recommend Paramount Plumbing and HVAC…read more Our natural gas hot water heater was 12 years old. It was a Whirl Pool from Lowes, basic residential home unit with plastic drain plug. The fumes from use over the years were getting pretty bad and replacing the thermocouple no longer made it work. I contacted Shane Creech with Paramount Plumbing HVAC. I was able to send photos of the Whirlpool to Shane and gave him dimensions. Shane was able to quote a price within minutes. When I asked how long it would be before he could do the work, he surprised me when he said the very next day at 8:30 am. Shane was on time, professional, had the old hot water heater removed, and had installed a new Builders Supply Rheem Professional Classic 50 gallon (not the cheap residential Home Depot model) within 2 hours of arriving. After installation, he reviewed the hot water heater features and operation in detail. The Rheem Professional Classic has upgraded manufacturing and parts with a brass drain plug, metal control valve, anode upgrade, and is so very quiet. It came with a 6 year warranty. Shane is a Master Plumber and he made a very tight, difficult removal and installation look easy. Call him today. You will not be disappointed.

My wife called this guy. With the limited information she was able to give him about our system…read more(over the phone) he made the determination that we had a system that used R22, which is now outlawed. He said that we would have to replace or system at a cost of around 6k. He was hell bent on selling her a new system and never mentioned or considered we my have 410a refrigerant. As it turned out we got someone reputable to come out and it cost me less than $200 to recharge my system