Long time customer here. I had an issue with a new HVAC system they installed where the furnace…read morewouldn't turn on at all and I called them to Come out and never got so much as a callback to say we're busy or anything. It was unusual so I called again and still no response so I can't stand by this company when I can't count on them to backup their products

Fast appointment scheduling, professional and knowledgeable service and staff, and a great…read moreinstallation experience with follow-up check-ins at a good price. And of course, our house is cool now. Highly recommended!

I had a problem with my Bryant furnace. Being a DIYer, I did a ton of diagnostics ahead of time and…read moresent an email to them explaining the problem, the error code, and the things I did. Tykee from Innovative Mechanical came by and had already read my letter! Within 45minutes, he evaluated and addressed the problem. 30min later Cassandra called to check on my satisfaction - which was very high. Then Chad sent me an email with his additional thoughts on what to look for in the future. Perfect!

Service is always top tier with Innovative. From the phone calls to the actual technician. They…read moreinstalled a whole new system in my house (central AC and gas heater furnace) in 2008. I've only had to call them twice, and it was for basically wear over time issues. That were resolved at the service call. I have the twice a year service plan now, and Tykee is always professional and informative. He's very knowledgeable and easily answers all of my questions. And handles service calls quick and efficiently. Not to mention ALWAYS on time. If you need a new system or need service on your current system, I highly recommend Innovative. My house is cool and comfortable in the summer and warm and toasty in the winter!

I highly recommend Edwards Heating and Air! I called on a Friday afternoon around 1 and the repair…read moreguy was here with an hour! In mid August - that's amazing and greatly appreciated . Spent maybe 20 minutes here and we are feeling that cool air again! The fee was very affordable, Another great surprise!'

Edwards Heating and Air is so reliable and trustworthy, when I've needed service they have come out…read morequickly. They give you up front pricing and their receipts have pictures and what they did. Today I had them install a completely new 4 ton HVAC system. They quoted it on Monday and installed it on Thursday. Kept me posted all the way, calling before they came out and the day before. They are committed to world class service and treat you as family.

Hires contractors to do work and collects money from clients and never pays the companies that…read moreACTUALLY completes the work!!! He refuses to pay the 2 invoices and refuses to answer the phone!!! Avoid at all cost!

Please read this complaint, as well as previous complaints on Yelp and sites like the Better…read moreBusiness Bureau and Angie's List before hiring Steve Malone. Once doing so, you'll understand the pattern of deceit Steve employs. To replace my main water line and fix a drainage issue in the backyard, Steve gave us an estimate of $4,100. I'm a first-time homeowner of a few months, and I was too trusting & naïve to ask for a written quote. Steve began his con by charging me $1,500 instead of the stated $150 to assess plumbing issues at the house (Steve's response will be that this is a clerical error on his part.) At the completion of the job, the price increased from $4,100 to $10,000. His reasoning for charging us over 100% of the original price: "rock excavation" and "irrigation repair". I employed a licensed, Master Plumber to estimate the cost and specifics of this job. His estimate was $3,400. When I asked the 3rd party plumber about the cost of unforeseen subterranean rock, he quipped that our house "isn't on Stone Mountain", and that amounts of subterranean granite, as well as irrigation lines, should not increase the original estimate because it is a reasonable and obvious part of the plumbing business. Steve advertises himself as a "Licensed and Independent Plumbing & Heating Contractor". I spoke to the Secretary of State's office and they could not find his license. Furthermore, when asked to provide his license ID number... Steve refused. (Steve recently deleted this claim from his website; however I have a dated screenshot of the previous claim should anyone care to see.) On my invoice, Steve asserted that "parts" for the project cost $4,000 (roughly the price of his original estimate). The 3rd party plumber assured us that the parts for this job couldn't have cost any more than $400. After all the work was done, our irrigation system didn't work. The irrigation service we employed deduced that Steve's sub-contractors had not fixed the irrigation system that Steve charged us over $2,800 to fix. Furthermore, Steve refused to pay the $550 for the irrigation errors that his team caused. At the end of the day, it was my fault to trust Steve Malone. I signed the invoice and payed him... unaware that I was being taken advantage of, and that this plumbing job should have cost a fraction of what we were charged. My goal in writing this review is to make sure that no one else makes the mistake of trusting this man.

I wish I could give the guys a 10 star rating! We had a new HVAC system installed at our old house…read morein East Atlanta; new ductwork, condensers, EVERYTHING!. Everyone came out and did a fantabulous job, knocking it out in less that 2 days! I cannot recommend them highly enough for their work; attention to detail, professional, friendly and extreme work ethic. Do yourself a favor.. call their office and schedule a checkup or replacement... you won't regret it!! Thanks guys!

The George Gary team did an excellent job installing our two American Standard AC systems. They…read morespent considerable time and expertise in insuring the units were properly located and leveled. The team was courteous and clearly communicated their progress. We would definitely utilize George Gary and team again.

Have used RK on two separate occasions. Both times, the service was prompt and friendly. Also, love…read morethat we are supporting a local business!!

RK was recommended to us by a neighbor because my past HVAC service was off today. The outside air…read moreunit was hardly starting and was running noisily this week. I was concerned the unit was going to die. He diagnosed the problem and fixed it with parts from his truck. RK also thoroughly cleaned the unit because my past HVAC service couldn't clean it. He's honest, capable and reliable. His prices are competitive. Nice guy too. I've already added RK to my calendar to request another checkup and service next year.

When I arrived home from work on Tuesday 5-26-26 I noticed the temperature was quite warm and the…read moreAC was not cooling. I called Kirkland around 7PM and spoke with their Tech Matthew who offered to come right over. I declined because it was raining heavily and I could wait until the next morning for a repair. Matthew stated on the phone it was probably the capacitor and he would be over at 8AM the next day. He arrived on time and replaced the damaged capacitor bringing the AC back to working. Matthew was punctual, knowledgeable and friendly and the pricing for the repair I felt was very reasonable. I have dealt with 2 other HVAC companies in the past and because of their performances, I did not call them again. I wish I could give Kirkland 6 stars instead of the max 5 allowed. There are indeed other Heating and Air Companies in the Dallas area; but there is only one Kirkland.

Saved thousands! Got 3 estimates and Kirklands by far got the job. Very professional from beginning…read moreto end. Smooth and efficient process. Submitted online request for free quote, spoke with office rep to schedule time, both sales rep and installers notified us they were on the way, removed old and installed new within a few hours and cleaned up inside and outside before they left. Thank you Branden and Drew! Recommend and referring for sure.

Contacted them for a quote to finish an already started HVAC system. Tech came out and wanted to…read morecharge me $88.00 for the visit and told me they could not complete the job. I told him, no one mentioned anything about a charge for a quote and I went to the site and showed him, it clearly states FREE ESTIMATE... "Oh that's for new installs"... I spoke to a person to setup the appt and that wasn't mentioned, and again this morning to confirm the appt and that was not mentioned as well. See pictures.

Chris came out to do an assessment and give me a quote for a full furnace and AC replacement. He…read morewas very friendly and listened to the particular needs of our home and explained everything. Chris, as the sales person, was generally quite accessible throughout the process. He had allocated two days for the installation. I noticed after the second day that the job was not fully complete, as expected in the two days (I had carpet cleaners scheduled two days later and wanted to make sure they were done). They came back for part of a third day to complete it. The installation techs were very friendly and explained things to me. It went a bit over the time expected but the job was completed well. So far the system is working marvellously.