Steve was fantastic. Very professional, timely and knowledgeable. Responded quickly as well. Prices…read morefelt more than fair and he was willing to impart knowledge to me while he did his job. 10/10.

Never again! I feel that the fee that I was charged was exorbitant for just cleaning my dryer duct,…read morethe tech caught me in an off moment and I was in a rush to leave for an appointment or I wouldn't have ever paid that amount for a job that I never even received an itemized statement for! When I called I was told that I would receive it in the form of an email, never received it! My service was done on 1/28/26! If this is how they conduct business, I wouldn't patronize them and won't ever again! Fool me once, shame on me!

This is an update to an 8-year-old review. My first interaction with Kennon was when I was trying…read moreto purchase my first home, and I requested an evaluation of the HVAC system in the home I was interested in. That evaluation was part of several issues that led me to run away from a money-trap property. Eventually, I found a home to purchase and have used Kennon for HVAC work since. My AC decided it was time for a stunt in the middle of the hottest week of the summer on July 3rd. Kennon was running holiday hours and staff for the weekend, not surprisingly, but they still managed to work me in and quickly replaced the capacitor. Christopher was quick and very kind.

I paid for AC servicing and afterward noticed a dining room…read morechair was missing. I sent the company a photo of the chair with details. The company initially told me they'd reimburse me $500 directly, but later said I'd only get the value credited toward purchasing a new AC unit - which I felt was overpriced. They said the employee involved was no longer with the company but never compensated me as originally stated. I would not use them again.

Amazing people--punctual and honest. If you need real AC technicians, not a new AC salesman, call…read morethis company. It's one of a kind. Thank you!

My a.c. went out late on Sat. CoolPro called me back on Sunday a.m. around 8:30. Appointment was…read morescheduled for a window of 8-10. At 8:01 there is a knock at my door and by 8:20 we were saying good by with my a.c. blowing nicely. A capacitor blew and the two guys worked in tandem and I was so happy. These people are so nice and are 'get er done' folks.

It was during the time that outside temperatures were in high 90s. inside the house was in high…read more80s. I called three companies they all could not come and they were charging over $100 just for diagnostic and were not crediting that if there was repair. I called Climate Heroes they said we charge $89 and if there is repair we will waive the $89. I scheduled and they were able to come the next day. The lady also said for first time customers we discount to $49. The next day the technician was late I called and they said we are getting a lot of calls he is running late and we will discount your fee to $29.00. The Technician (Jackson) arrived not too long after did a complete check of both our downstairs and upstairs system and determined we have bad Freon leak in one of the systems. He actually showed me pictures of inside of the coil that was all frozen with ice. The unit was about 10 yrs old he suggested we consider a new system and contacted their Sr. project Manager Ron to come. Ron arrived while Jackson was still trying to fix the system temporary. Ron did a walk through of the house and estimated what type of system we need. He gave me an estimate even with discounts it was higher than what we wanted to spend. I contacted couple of friends in that business and they all agreed for the unit he was recommending it was a reasonable price. I called Ron back and made him an offer for less than his estimate. He check with is manager and accepted my counter offer. He scheduled the install for following day. That is when Edwardo Hernandez and Brandon Kim came. During these process I was constantly kept informed of their status. They came and worked all day until late almost 10 p.m. but the job was much more complicated as the old system and the Duct work done by the builder for the original system was installed very bad. I am not sure if it was even to code. They removed, replaced all that and installed both the unit in the attic and outside fan and compressor. For the system to work properly and draw all the hot air out Ron had added a new Return and an additional supply. They ran out of time but came back early next day and completed the job. Checked everything and during the whole process kept me informed of their work and educated me on the new system. By the time they left the unit was working perfectly cooling the house. At no cost to us they also checked the second unit added more Freon and checked it fully. In my opinion both the staff at the office, the management team and the technicians went above an beyond to make sure we were fully satisficed. We will defiantly purchase our other unit from them. But as a certified Business Coach having worked with many such companies. I am highly recommending Climate Heroes to everyone. You will be fully satisfied not with their product and work but the value for your money. I rarely give such reviews to any company but because of quality of work and the value specially for such an important assets in anyone's home I believe Climate Heroes get 100% of my remanadtion.

I am so happy and grateful for Climate Heroes!! They really are my heroes today!! Tony and Jacob…read moretook such great care of me today! Diagnosed the problem quickly, explained everything to me in terms I could understand, and took pictures of the crawl space to show me some issues. They were professional, friendly, empathetic and overall wonderful young men to work with!! They went above and beyond!! Surprisingly, my A/C will be fixed tomorrow which I am thrilled about! My last company, TE Certified didn't do a fourth of what these guys did today! Thank you so much for helping me!!

Needed a new heat pump in my basement (replacing a 20 yr old unit). Bill and his tech (Matt) came…read morein and provided a perfectly sized new Amana unit (mfd by Daikin) that looks and works perfectly. Both Bill and Matt are very personable and answered all of my "dumb" questions with a smile. Great service, competitive pricing and a local business (Buford based ) to boot. Overall a great experience and I highly recommend Indoor Comfort solutions.

HIGHLY RECOMMEND BILL AND HIS COMPANY!! I'm not sure where to start but here goes. Bill and Matt…read morewere highly professional and came into my house and left it a home. Bill not only went through the process but he showed me and answered all my questions and concerns. It was a total tear out and replace of a 25 year old unit that for lack of better words was a disaster. He explained where my old system was lacking and why the failure occurred. He explained my options and recommend what we could do to make it not only more efficient but also how to keep it alive and healthy for years to come. Very knowledgeable in his field and very good with customers. His employee Matt was also very knowledgeable and friendly. I'm very happy with the job and the level of care and professionalism that I received. Bill will take care of you and you will feel the same way with your experience as I feel about my experience. Will be recommending him for years to come. Thanks again Bill and Matt!

Alessandro came to do our AC check and renew our service agreement. He was on time, friendly, and…read morecompetent, which has been the case with all the Spencer personnel we have interacted with over the years. We are very happy with Spencer and will continue to go with them for our HVAC needs.

First time customer. Austin did a fantastic job of fixing the issue that my previous AC company had…read morecreated. Went above and beyond and got us back up and working. Highly recommend these guys. Very friendly, reasonable and very satisfied with the result.

Several people suggested we call J.P. Morgan at Gagne Heating & Air. He came out the same day and…read morestayed with us over the next few days as we worked with 2 other air-conditioning companies looking for the best replacement unit for our home. No sales pressure, but patiently answered all our follow-up questions as we learned the ins and outs of different systems. Based on their excellent reviews, their family ownership, 4 personal recommendations, and their price matching, we chose Gagne. The professional team of installers was on time, courteous, and considerate of our home, leaving not a speck showing that they had been here all day installing our unit. They also took the time to show us how to work our new system and left us in cool comfort. Thank you to J.P. Morgan, Phillip, Trey, Erick, Mike, and Arnold! We appreciate your professionalism!

Trip the technician was great and professional. Wonderful person and company!…read moreSo happy we called Gagne! We have been customers for 7 years

I contacted three companies to get quotes for upgrading my current AC unit, add zones to my home…read moreand move some existing duct work and create duct work that I could use with a tray ceiling I was putting in. I used trusted friends and neighbors to get the names of reputable companies. I called each company and explained to them exactly what I needed. Without stating who the other two companies were I will just say that I chose Protech and it was an easy decision. Their price was very competitive and they gave me a quote for a job without trying to sell me on products that I didn't want. I worked with Marty Gildemeyer (Protech Owner) and we was very responsive to me in answering questions about the plan. He also provided some references of previous customers that I spoke with, all of which raved about Protech and their customer service. I have no background in HVAC so to find a company that made me feel comfortable about this process was such a relief. As far as delivery on the product, Protech delivered exactly on what they said they would do. Brand new unit, re-worked all my old duct work, and installed three zones...all in one day. I even threw a curveball at them and told them I wanted to be able to use home automation with the thermostats. Marty said no problem, ran new wall wiring, and ordered the new thermostats. They'll be coming back to install them once they get in. His crew was great! They worked very hard all day long and did an excellent job cleaning up after the project. They showed up when they said they would, they delivered on the plan at the price they promised, and they finished when they said they would. It was OUTSTANDING! I would recommend Protech to anyone, new projects and old projects, I believe they can handle it all.

Don't use it unless you want to pay more than twice the market price for the service…read more My terrace level AC was only blowing air not cold AC and make it worse temperature was over ninety degrees. I first had my AC guy come out but he couldn't fix it and told me to contact Rheem authorized service. I found the ProTech heating and air in the Rheem website and contacted them since the reviews were ok. When the service person came last Friday he diagnosed it that the furnace motherboard was the issue. He said that the company will see if the motherboard is still under warranty or not and will call me on Monday. That Friday's cost was $239 that included residential fee of $98 which was reasonable. Then came a call on Monday from Marty and he said the total cost of replacing the motherboard was cost $911. I asked him about if the motherboard was under warranty or not and he said it was and even though it seemed high I went ahead and had them replace it due to high temperatures. However, this morning I thought about the price and after quick search on Google it turns out I was overcharged. I put my Rheem furnace model number which is 8.5 years old and Google says professional service will be around $450-$750 and this includes motherboard cost of $250-$400 which means service charge should only cost around $350. It was my mistake of not calling for second opinion. I do believe in honest company will service in this day and age where one bad service could affect company's future customers. ProTech heating and air clearly failed to provide me honest and fair service by charging me more than double the market price.