I reached out to them about a broken thermostat on a weekend. They were able to come out and replace the thermostat that day. Oven been using them for maintenance ever since. The technicians are always knowledgeable and helpful. Highly recommend. read more

Do not use! They installed a brand new Rheem unit for us 2 years ago and it already doesn't work. On top of that, when we called, we received no priority service. We were given an appointment for 5 days later on July 3rd! Very poor service for an existing customer that should receive priority customer service. Another company put us on their urgent list, not Comfort Solutions! read more

Very pleased. Recommended. It's really good to find a small company that is dedicated to HVAC and giving their customers great service. In an industry dominated by big-box names and corporations or cheapskate, God-only-knows-when-they'll-show-up workers, finding Comfort Solutions is a terrific blessing. They were responsive via their website, phone, and text quickly. The office staff (Ms. Amanda, I believe) was courteous. She explained my options to me and let me pick what was best. The tech, David, showed up in the window and did good work. He educated me as he worked, including telling me several steps I could do myself to save money and time. He was very personal and professional both. It may not be a big deal to all, but they have both their mission statement and their vision statement on their brochure, which means a lot to me: "We are dedicated to being well known in our community for providing the highest quality of HVAC services the industry has to offer. It is imperative to provide same high level of comfort and confidence to our customers, as we do our own families. We provide honest and ethical services, and always strive to do the right thing for the customer no matter what. We will always do what we say we will do, and we will establish and maintain personal relationships with our customers." So far, mission accomplished in my book. Very pleased with their services and recommend to anyone. read more

We have 7 systems so maintenance is not a quick job. My feedback in short: on time, professional, candid, honest, thorough...all which makes paying a tad more all very much worth it. read more

A/C stopped working on a weekend. They sent someone out on Monday and he diagnosed problem and got the blower working again while we wait on part. I'm impressed that the company called to keep us posted on the parts order. read more

Bought or home four years ago knowing a 2 system upgrade is required. Being that we purchased an older home we have many upgrades and projects to shuffle and have worked methodically through our list. During the past 4 years Comfort solutions have helped us maintain our current (1992) systems and patiently assisted us in keeping them going until we can do a full upgrade. I know the tech team shakes their heads when they see our address but to their credit they repair, patch, and advise. Short game is a challenge and they're up to the task every time. Diligent, honest, resourceful, and knowing that the long game is total replacement. It's nice in the madness or project planning, and working with multiple teams, that Comfort solutions always has a solution to our needs and exceptional service. Shout out to Alex for going the extra mile rain, shine, heat, or freezing cold. Service won't a read more

I am 82 years old and have lived in several cities throughout the U.S. Over the years several techs with several HVAC companies have tended my heating and AC needs. Never has any tech, except Mike Justice with Comfort Solutions, demonstrated such a high degree of (1) genuine concern for his customers, (2) knowledge of his craft, (3) positive attitude, and (4) achieving desired results THE FIRST TIME. Mike's assessment of the problem is deliberate, methodical, and careful which I appreciate. He also explains what he is doing along with the expected outcome. Mike is a family man who has been "my HVAC man" for the seven years I have lived in Atlanta. There is no need for you to look around for anyone better. Mike is the man! read more

Comfort Solutions Heating & Cooling - Mike Justice, HVAC Tech Extraordinaire! - Heating & Air Conditioning/HVAC Near Me - Winston, Georgia

Provided great service and quick resolution to the issues found! Thank you to the Comfort Solutions Team!

We will miss you all now we have moved. Comfort Solutions was the best HVAC locally. We hope to find a similar reputable contractor here. The teammates are awesome and wonderful to joke with. read more

Mike was my technician and was courteous and professional in fielding questions about my HVAC. The prices are fair and commensurate with the service provided. read more

Air conditioner repair. Gentleman came on time as agreed did a diagnostic of my system found no problems except it needed Freon. He could have advised me of something else. I have nothing but respect and trust. Will use again for my service needs. read more

Joe did an amazing job! I recommend this business. I called them on Saturday afternoon and then they came the next day and fixed my problem.

So far so good with this business. No complaints they have been to my house multiple times for repairs on a new heat pump. Now for the name of the heat pump that's another review lol. keep up the good work comfort. read more

They came by to give me a free estimate and seemed to be very knowledgeable of what I needed.

I reached out to Comfort Solutions about a year ago for a quote to replace my AC unit. Their proposal was detailed and provided a decent price. Now that I was ready to make the investment I called in to schedule the service. The staff was very nice and even honored the price that I received a year ago which was about a $500 difference. I immediately scheduled the service and the installation team arrived promptly at the agreed time (9am) and were done by 2pm. The entire experience was great and they even offer interest free financing through their Rheem vendor. I highly recommend this company and plan to use them for all my future HVAC service needs. read more

I had my heat serviced by another company who found there was a carbon monoxide leak on a Friday morning the day before we the forecast was to drop to 11 degrees. They had to turn off the gas to my furnace and their sales couldn't get out til the following week. I called comfort solutions and greg was out that afternoon, then was able to get his installers out the next morning just in time to have heat before temperatures dropped! I'm so happy with there work, speed, customer service, everything! I have recommended them to 2 other people already verbally but had to write this review as I was so impressed! read more

do not use this company. we bought a brand new home and the developer used this company to install the AC systems. we noticed immediately upon moving in that the system wasn't cooling properly. we called on saturday when the house was very hot and uncomfortable. the company told us we would have to pay an after hours fee to have the someone come out since our warranty only covers them to come out on week days. (so stupid). they sent a tech out who gas lighted me and said everything was fine and the reason the system wasn't cooling was because everyone in the city was running their AC and the power grid is overloaded (this has NOTHING to do with my ac not cooling properly.) we called another tech out when it completely stopped working over a weekend and he immediately noticed the system was completely wired incorrectly to only work at stage one (or half capacity). How did the first guy not notice this??? This also caused our electric bill to be $400 since it wasn't working efficiently. He rewired it and the following weekend it stopped working completely AGAIN. the tech that came out noticed a massive leak and the coil was broken. Of course they don't carry the coils in stock so it had to be ordered. We called to see if it had come in and it did, without any notice from the company. Had we not called I'm sure they would've never let us know it had come in. I frequently see comfort solution's service van at my neighbors' houses for days at a time, probably because their ac system was also installed incorrectly and they're having issues too. we had 4 nights of completely zero air conditioning, my newborn and toddler were down to their diapers and were sweating from the heat. We didn't even get offered temporary AC while it wasn't working. i would never trust this company to work on my AC system if we didn't have a warranty from our home builder. go with a different company, these folks will cause you more issues and headache. Zero stars. read more

We have used Comfort Solutions for years for maintenance and recently used them to replace our system. They are great to work with - professional, friendly, responsive, reasonably priced. Their technicians have consistently gone above and beyond to diagnose and fix issues, sometimes at no extra charge. I have recommended them to many people and never heard a complaint. read more

If you're looking for quality, helpfulness, help with financing and knowledgeable air condition and heating needs, look no farther than Comfort Solutions. Both of our air conditioner units went out and we got numerous quotes and spoke with most of the air conditioning companies in the area. Comfort Solutions response first and fast. Helped us pick out the units we needed with many to choose from. They worked with us to make the experience painless. From the office staff to the installers excellent job! So happy we found them. read more

We found ourselves having to make a decision about a new heating & air unit prematurely due to a mishap with our "old" HVAC company. We started asking for estimates and Comfort Solutions was one of the companies my husband called. When Dennis arrived he was very efficient in his assessment of our old system and gave us reassurances about the brand he was going to quote us. We are not an easy sell - we do our research and follow reviews and from the five estimates we received we felt our best choice was Comfort Solutions. From calling Dennis over the weekend to move forward to receiving the call from the office on Monday to schedule our installation date on Wednesday we were very impressed. The installation team arrived on time as promised, communicated about the entire process and made the improvements that were detailed in our estimate. The entire team of Comfort Solutions are dedicated to grow their business and it shows by the way they take care of the customer. Kudos to Dennis, JP & Matt for making our experience a positive from something we were expecting to be a totally disappointing outcome had we stayed with our "old" HVAC company. read more

We were having an intermittent problem with one of our air conditioners. Chris came out the same day and quickly diagnosed the problem. He said there were two solutions and suggested we try the less expensive one as it should do the trick. If it did not, then they would have to change some of the ductwork, but suggested we not do that at this time as he was reasonable confident the less expensive solution would work. Nice to meet an A/C technician who was not trying to upsell Confort Solutions has just become my a/c contractor and am going to put my systems under an annual maintenance agreement with them. read more

A friend recommended them to me after I had received another quote; they came in significantly lower. The 2 techs were very professional and aware of my space. They took effort to keep things clean, and I felt completely comfortable leaving them alone in my place. I would definitely recommend them. I had my entire HVAC unit replaced, so they had to install my AC on the roof of my condo building. read more

As a Realtor, Comfort Solutions is my go to HVAC company for all of my clients. I also use them to service the systems in my home as well as my parents home. They have the best customer service, they are very honest and very reliable. Recently, a client's home was having issues cooling and technician Jordan went way above and beyond to fix the issue. He was so patient and communicative and helpful and got everything working again in a timely manner. Trust me, these folks are the best in the business! read more

The installers were prompt, professional and very transparent about all charges and install time. I've used numerous A/C companies, never had an experience like that ever. My wife described it as "upper echelon" level of service. I can't recommend them enough, they left my house in better shape than before they got there!! Not one single issue or problem. read more

We have our HVAC system under annual maintenance with Comfort Solutions and they have been great! We first engaged them when with our new house when the cooler weather set in the heater seemed to have an issue...we always like to keep our home systems under maintenance contracts...they were able to schedule us immediately and since we decided to go under contract with them we weren't charged a service fee. Their contract rates are very reasonable. Our service technician is awesome...always on time and very pleasant. Happy to be a part of their client family. read more

They misdiagnosed my issue. The person they sent out was nice, but getting a 2nd opinion saved me money. So, I was glad I decided to get a 2nd opinion. read more

Comfort Solutions is everything you seek in a professional, qualified, efficient and competitively priced service. They replaced our air conditioning system and evaporator coil, cleaned our blower motor and installed additional vents. I would highly recommend this fine service team of real gentlemen, professionally trained and skilled to take on the job. We had several other heating and a/c service companies evaluate and quote on our job and found Comfort Solutions to be the most honest, intelligent and priced right team worthy of our business now and in the future. read more

Excellent service! Purchased the service through Angie's List in the middle of the night. First thing in the morning, I was contacted by the company to arrange an appointment time. The lady on the phone was friendly and helpful in trying to make an initial diagnosis of what was wrong with my AC. The Technician-Patrick showed up right at the scheduled time. He too was very friendly. (Come to find out he's my neighbor from down the street!!) He diagnosed the problem quickly and had my system up and running in no time! I would definitely recommend this company. The friendliness of the lady on the phone set the tone for the entire rest of the service job and the Technician put the icing on the cake with his expertise. read more